Office Assistant Administrative Support

Yerly Jorge

Miami, FL ******.**@*****.*** 305-***-****

Open to Remote & Hybrid Roles

Professional Summary

Bilingual, results-driven administrative and financial operations professional with over 10 years of experience in office management, business development, and financial oversight. Adept at running core business functions including payroll, A/R and A/P, budgeting, and executive support. Proficient in managing digital tools such as Zoho Books and QuickBooks, with a strong history of improving systems, supporting leadership, and increasing operational efficiency. Seeking a remote or hybrid position where I can apply my skills in finance, administration, and team coordination to help drive business success. Core Competencies

● Office & Operations Management

● Financial Reporting & Payroll (ADP)

● Zoho Books & QuickBooks Proficiency

● Budgeting & Cost Control

● Accounts Receivable/Payable

● Executive Support & Calendar Management

● Client & Vendor Relations

● Bilingual: English & Spanish

● CRM & Microsoft Office Suite

● Staff Scheduling & Team Supervision

● Project Coordination

● Digital Marketing & Social Media

Professional Experience

Rod Plus Technology – Miami, FL (Hybrid)

Executive Assistant / Financial Operations Lead Apr 2023 – Present

● Oversee all company financial operations including cash flow management, payroll, budgeting, and invoicing

● Create monthly financial forecasts and summaries for executive leadership

● Provide executive-level administrative support including calendar management and internal coordination

● Collaborate with accountants to ensure tax compliance and timely reporting

● Streamlined invoicing and expense processes, improving billing accuracy and collection timelines Champion Quality Pool Finishes Inc. – Miami, FL (Remote/Hybrid) Office Manager / Operations Lead Oct 2017 – April 2023

● Fully manage day-to-day operations: staffing, payroll, billing, budgeting, scheduling, permitting, and vendor coordination

● Lead client communications, contracts, and inspections for ongoing pool construction and renovation projects

● Developed and implemented systems that improved workflow and reduced administrative delays

● Boosted online visibility and increased engagement by 32% through managed social media campaigns

● Handle A/R, A/P, and ongoing business strategy in coordination with ownership DSF Claim Services – Hialeah, FL

Office Manager Dec 2016 – Dec 2017

● Directed daily administrative operations including client support, document processing, and payment tracking

● Ensured timely communication and proper claims documentation for adjusters and clients The Networking Doctors – Miami, FL

Administrative Assistant Aug 2015 – Nov 2016

● Managed daily office operations, including scheduling, digital filing, and client records

● Created basic marketing content for online distribution Johnny Rockets – Dolphin Mall – Miami, FL

Waitress May 2015 – Aug 2015

● Delivered customer service in a high-volume, fast-paced dining environment Champion Quality Pool Finishes Inc. – Miami, FL

Administrative Assistant / Junior Manager May 2012 – Dec 2015

● Handled front desk, appointment scheduling, permitting, and customer service

● Promoted to management duties including payroll processing, employee supervision, and financial reporting

Education

Florida International University – Miami, FL

Associate of Arts in Business Administration / Finance & Public Relations Relevant Coursework: International Relations, Marketing, Finance, Communications Miami Dade College – Miami, FL

Coursework in Computer Science

TERRA Environmental Research Institute – Miami, FL High School Diploma, 2014

Additional Highlights

● Participated and won awards in Spanish language competitions at the state level

● Interests include yoga, reading, and logic puzzles

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