Logistics Coordinator Delivery Driver

Daniel Ward

Mr.

Madison, WI *****

*********@*****.***

+1-608-***-****

Willing to relocate to: Madison, WI - DeForest, WI Authorized to work in the US for any employer

Work Experience

Logistics Coordinator

Alside Materials-Madison, WI

October 2024 to Present

1. Supervised a team of XX warehouse associates, ensuring efficient and accurate processing of incoming and outgoing shipments

• Implemented a new inventory management system, resulting in a XX% reduction in stock discrepancies

• Developed and implemented standard operating procedures (SOPs) for receiving, inspecting, and restocking returned merchandise

• Trained new hires on proper handling and storage techniques to minimize product damage during the return process

• Collaborated with cross-functional teams to resolve customer complaints related to returns, achieving a XX% improvement in customer satisfaction ratings

• Managed the disposition of returned products by coordinating with vendors for repairs or replacements as needed

• Oversaw the organization and maintenance of the return area, optimizing space utilization and improving workflow efficiency

• Conducted regular audits of returned merchandise to identify trends or patterns that could be addressed through process improvements

• Utilized data analysis tools to track return rates, identify root causes for returns, and implement corrective actions to reduce overall return volume by XX%

• Coordinated with shipping carriers to schedule pickups for large or bulky returns, ensuring timely removal from the warehouse floor

• Maintained accurate records of all returned items including reasons for return, condition assessment, and final disposition status

• Implemented safety protocols within the return area to prevent accidents or injuries during handling or storage activities

Driver

Connect Search LLC-Madison, WI

February 2024 to Present

Delivery of packages with a smile and professional mannerisms. Delivery Driver

Alliance Courier & Logistics-Windsor, WI

January 2021 to November 2023

Delivering auto parts to ford dealerships all throughout southwestern Wisconsin Education

Associate of Applied Science in Industrial Engineering Moraine Park Technical College - Fond du Lac, WI

April 2011 to June 2013

Skills

• Forklift

• Computer Networking (10+ years)

• Manufacturing

• Driving

• Teaching

• Lean Manufacturing

• Supervising experience

• Construction

• Customer service

• Logistics

• Snow plowing

• Process Improvement (10+ years)

• Sales management

• Sales

• Supply Chain

• Typing

• Assembly

• Microsoft Office

• Delivery Driver Experience

Certifications and Licenses

Driver's License

Non-CDL Class C

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