**** ******* ******, **** *****, US, ***** •
*******@*****.*** • 682-***-****
NATALIE THADEN
Senior Recruiter & Life Insurance Sales/Adjuster
PROFESSIONAL SUMMARY
Senior Recruiter & Life Insurance Sales professional with extensive expertise spanning over 15 years in strategic recruitment and sales initiatives. Skilled in utilizing Salesforce and performance metrics to enhance customer satisfaction and foster collaboration with partners. Dedicated to driving continuous improvement and delivering exceptional service through innovative outreach and analytical solutions.
EMPLOYMENT HISTORY
LIFE INSURANCE SALES Jun 2024 - Present
Symmetry Financial Group Fort Worth, TX
RECRUITER ADMISSIONS Apr 2019 - May 2024
University of Phoenix Phoenix, AZ
CLAIMS ADJUSTER Dec 2016 - Apr 2018
State Farm Irving, TX
REGIONAL OUTSIDE SALES REPRESENTATIVE Jul 2015 - Jul 2017 Advantage Sales & Marketing Fort Worth, TX
EDUCATION
MASTER OF BUSINESS ADMINISTRATION (M.B.A.): BUSINESS Nov 2012 Argosy University Dallas, TX
3.87 GPA
BACHELOR OF SCIENCE (B.S.): HEALTH ADMINISTRATION Aug 2009 University of Phoenix Phoenix, AZ
3.84 GPA
SKILLS
Collaboration, Academic Advising, Performance Metrics, Recruitment, Leadership, Admissions, Goal Setting, Salesforce, Outreach, Mentorship, Analytical Thinking, Problem Solving, Data Management, Customer Service, Time Management, Life Insurance License (Expert), Adjuster License (Expert), Networking, Conflict Resolution, Strategic Planning. Manage client portfolios, boosting satisfaction with tailored insurance solutions. Analyze client needs to offer optimal life insurance options. Resolve client inquiries, enhancing retention and trust. Share insights to support the team in complex cases. Streamline admissions, achieving measurable enrollment growth and enhanced process efficiency. Collaborate with departments to refine recruitment, boosting student intake. Analyze applicant data for trends, optimizing outreach and engagement. Guide prospective students through applications, improving satisfaction and retention. Assessed claims for fair settlements, reducing processing time by 12% Collaborated on complex cases, enhancing customer satisfaction Investigated claims to detect fraud, improving detection by 8% Negotiated settlements with policyholders for optimal outcomes Managed client portfolios, boosting sales and expanding market reach. Formed strategic partnerships, enhancing regional sales and customer satisfaction. Analyzed market trends, optimizing product placement and sales strategies. Collaborated with teams to refine sales processes and improve client engagement. CUSTOM SECTION
ADJUSTER & LIFE/HEALTH INSURANCE LICENSE - ACTIVE
June 2024-Present
I have an active Life/Health Insurance license and an adjuster license. I hold licenses in Texas and Iowa for Life/Health Insurance and in the state of Texas for my adjuster license. My experience includes working as an adjuster at State Farm and life insurance sales for term and whole life policies with Symmetry Financial Group. REFERENCES
References Upon Request .