April Cook
Albany, GA *****
***********@*****.***
EXPERIENCE
Women’s Health Professionals, Albany, GA
March 2009 - March 2025
Practice Administrator
Dental Partners, Albany, GA
March 1997 - March 2009
Practice Manager
RESPONSIBILITIES
● Manage accounts payable and receivable
● Ensure compliance with HIPAA and OSHA regulations
● Maintain provider certifications and licenses
● Manage inventory, ordering, and coordinating vendors
● Interview, hire, and supervise all employees both clinical and non-clinical
● Marketing and advertising of the company
● Oversee all facility concerns including maintenance and technology
● Manage scheduling-ensure the patients needs are being met while also maintaining safe patient load for the staff
● Manage 401K and profit sharing
● Conduct payroll, revenue cycle management, and make deposits
● Negotiate and manage all insurances for the business
● Oversee all patient complaints and concerns
● Control staffing process, including yearly evaluations, with adjustments made as necessary
SKILLS
Superior customer
service-ensuring a positive
patient experience and
workplace environment for
staff.
Communication with open
mindedness and flexibility.
Current with the latest
technology and
maintaining electronic
medical record systems.
Strong leadership and
organizational skills.
REFERENCES
Dr. Thomas Talley
Dr. L Willis Miles Jr.