General Manager Talent Acquisition

Jason W. Campbell

Director of Food & Beverage or F & B Manager

Phone Number 214-***-****

Email **************@*****.***

Address Gunter, TX 75058

SKILLS

EXPERIENCE

Director of Food and Beverage

Champions Club- A Division of Knighted, Dallas, TX Jun 2021 - Present General Manager

Silver Fox Steakhouse- A Division of CRO, Richardson, TX Sep 2020 - Jun 2021 Experienced Director of Food and Beverage with a demonstrated history of leadership in upscale dining and luxury hospitality. Renowned for expertly orchestrating high-performance teams and elevating operational standards to achieve excellence. Acknowledged for strategic prowess in driving profitability through innovative project management and astute vendor negotiations. Adept at optimizing budgets while ensuring top-tier service delivery. Recognized for talent acquisition and retention, fostering a culture of excellence and continuous improvement. Specializes in curating bespoke experiences for discerning clientele, enhancing customer satisfaction, and fostering unwavering loyalty. A dynamic leader with a proven track record of cultivating and nurturing a loyal customer base, poised to propel growth and success in the competitive landscape of the luxury hospitality industry.

• Strategic Planning • Collaboration and Teamwork

• Relationship Building • Team Leadership

• Performance Analysis • Budget Management

• Cost Control • Profitability Optimization

• Vendor Negotiation • Wine Knowledge

Orchestrated flagship facility overhaul for FOH and BOH, while being the company liaison with the designer, contractors, trades, and vendors.

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Managed procurement of equipment, smallwares, and uniforms, ensuring alignment with operational needs and brand standards.

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• Implemented national account contracts and managed menu development, cost structures, and budgets.

• Led development of SOP's and an organizational training program in collaboration with Chief of Staff.

• Assisted IT Director in selecting and implementing POS & security technology.

• Collaborated with design firm to ensure seamless remodel projects.

• Translated conceptual designs into tangible outcomes, meeting organizational objectives.

• Streamlined project timelines by facilitating communication between key stakeholders.

• Oversaw selection and procurement of high-quality materials for aesthetic appeal.

• Ensured meticulous installation of design elements and addressed challenges proactively.

• Made certain remodel initiatives complied with regulatory requirements and industry standards.

• Proficiently managed operations for a 200-seat Prime Steakhouse, leading a team of 32 employees. General Manager

Silver Fox Steakhouse- A Division of CRO, Richardson, TX Aug 2007 - May 2019 General Manager

III Forks Steakhouse- A Division of CRO, Dallas, TX May 2019 - Sep 2020 Assistant General Manager & Bar Manager

III Forks Steakhouse, A Division of CRO, Dallas, TX Sep 2002 - Aug 2007 Server/ Head Server/ Head Trainer/ Bartender ETC.

Various Cafe & Fine Dining Establishments, Sacramento, CA Jun 1988 - Sep 2002 Oversaw daily tasks encompassing labor and cost control, quality assurance, purchasing and inventory management, staffing, scheduling, payroll and banking, banquet coordination, and social media management.

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• Achieved consistent sales increases and top-of-the-company profitability and performance. Spearheaded the staffing process, diligently selecting and hiring exceptional employees who embody the highest standards of service excellence.

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Cultivated a culture of staff longevity, nurturing a team committed to excellence and creating a cohesive and high-performing work environment.

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Prioritized fostering long-term guest relationships through meticulously personalized attention to ensure an unparalleled dining experience.

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Committed to crafting a warm, inviting, and sophisticated atmosphere, ensuring each guest feels valued and receives the highest standard of service at Silver Fox.

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Directed service operations for a high-volume Prime Steakhouse, overseeing up to 1,000 guests and achieving annual sales exceeding $12 million.

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Managed a diverse team of sixty-eight FOH service staff members, including a sommelier, banquet sales managers, bar manager, floor managers, service staff training team, and supervisors, while providing assistance and oversight to the chef and culinary management team.

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Spearheaded scheduling, personnel assignments, training programs, interviews, and hiring initiatives to optimize team performance and service efficiency, surpassing industry retention benchmarks.

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Created and implemented innovative restaurant programming and experiences, including live music and entertainment, enhancing guest engagement and satisfaction.

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Implemented and upheld a "guests first" philosophy, emphasizing exceptional service and personalized attention to ensure elevated levels of customer satisfaction and curated experiences.

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Collaborated with the Divisional President on company initiatives, effectively implementing strategies while maintaining a steadfast focus on excellence in service delivery and upholding industry-leading standards.

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Oversaw customer service operations and managed purchasing and inventory costs for a wide range of spirits and curated craft cocktails.

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Developed and nurtured a sizable repeat client base through personalized attention and effective networking strategies.

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• Implemented cost-effective measures to optimize inventory management and control purchasing expenditures. Enhanced customer satisfaction through attentive service and personalized experiences tailored to individual preferences.

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Leveraged networking opportunities to cultivate relationships with new and existing clientele, driving business growth and loyalty.

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• Developed strong working relationships with customers and staff.

• Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor. EDUCATION

Ornamental Horticulture

Sierra College, Rocklin, CA

Landscape Architecture

University of California-Davis, Davis, CA, US

CERTIFICATIONS

REFERENCES

References available upon request

VOLUNTEER EXPERIENCE

Church Security Team

St.Martin de Porres Catholic Church, Prosper, TX Jul 2019 - Present Archery Instructor (Seasonal)

St.Martin de Porres Catholic School, Prosper, TX Sep 2016 - Present

• Kept bar organized and clean during busy hours.

• ServeSafe Manager Certification, 2021 Texas Alcohol Beverage Commission (TABC)- Certification, 2024

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