On-Site Process Improvement

Scott Maddux

Location: Hattiesburg, MS ***** Email: *****.******@*********.***

Open to Relocation and On-site/Remote Positions Phone: 314-***-****

SUMMARY

Award-winning Manager with over two decades of experience spearheading the continuous staff development, operations refinement, and management. Strategic Leader, Trusted Advisor, and Mentor focused on building and empowering diverse, cross- functional teams and driving efficiency. Maintained a working knowledge of Human Resource policy & regulations for operational efficiencies.

SKILLS

●Strategic Planning / Leadership: Implement HR strategies, policies, and programs

●Talent Management: Staff Recruitment, Hiring & Onboarding Management, Coaching, Strategic Planning & Execution, Program Development, Project Management, Process Improvement, Change Management, Strong Communication & Collaboration Skills, Stakeholder Engagement, Mentorship, & Executive Reporting

●Employee Relations: Address employee concerns, mediate disputes, and manage performance management.

●Data Analysis: Analyze HR metrics, payroll, and budgets, and identify areas for improvement.

●Compliance: Ensure compliance with employment/ safety laws and regulations

●Operations: Business Transformation, Business Development & Expansion, Service Delivery & Expansion, Customer Service & Support, Process Improvement, New Store Development & Launch, Financial & Quantitative Analysis, Employee Engagement & Retention, Operational Health & Safety, Risk Management, Regulatory Compliance, Quality Control, Inventory Management & Procurement, Budgeting & Resource Allocation

●Technology: PeopleSoft, Recruiting Management Solution, Axonify, Microsoft Office 365

EDUCATION

●Bachelor of Science in Business Administration/Finance, University of Missouri - St. Louis, MO

●SHRM-Senior Certified Professional in progress

RELEVANT EXPERIENCE

District Manager - Dollar General - Hattiesburg Area October 2024 - Current

●Lead 19 Store locations to effectively follow company guidelines and tools to achieve company goals and follow the mission and values set for all levels of team members.

●Recruit and develop internal staff through coaching and training to fill management and sales associate positions.

●Manage payroll budgets and payroll hours for over 200 team members.

Store Manager - Winn Dixie, Southeastern Grocers - Jacksonville, FL 2014 - July 2024

●Managed the onboarding process to maintain over 100 team members from recruitment, eligibility verification checks, and HR file review and management.

●Developed and facilitated a culture of continuous improvement to consistently meet and exceed company sales quotas and employee-focused goals by implementing the Reliable, Empathetic, Accountable Leaders (R.E.A.L) program.

●Received multiple regional awards for low staff turnover.

●Managed, mentored, and fostered the development of 5 associates through the Retail Leaders program.

●Organized staffing events such as job fairs.

●Supported the organization’s community involvement through volunteering and staff involvement.

Office Manager, McAvoy Realty - Saint Louis, MO 2008 - 2014

●Served as the Midwest Representative & Account Manager for Bank of America, Wells Fargo, and Chase Bank foreclosure departments to manage all aspects of successful property flips from initial foreclosure to sale.

●Coordinated and organized office operations, procedures, and resources for 20 agents to maximize efficiency & productivity.

●Planned and developed auditing strategies in the financial and legal fields established by the MO Real Estate Commission.

●Recognized by the St Louis Association of Realtors for outstanding audit practices, client satisfaction, and compliance with state and federal regulations.

●Hired & Recruited Agents, processed payroll, and maintained personnel files for all staff members.

Store Team Leader/District Recruiter, Target Corporation - Minneapolis, MN 1998 - 2008

●Led the transformation and optimization of all aspects of operations for five store locations in the district.

●Increased the productivity and profitability of all 50+ district stores by mentoring and developing a top-tier audit team, directly evaluating, auditing, and analyzing store financial reporting, leading soft lines visual training, and developing and implementing new scheduling systems for 200+ person store teams.

●Recruited, selected, and ensured the performance and retention of talented store teams by providing honest, constructive feedback, coaching and mentoring new hires, and reinforcing company programs.

●Analyzed team schedules to meet staffing requirements and implemented preventative actions to ensure new hire availability matched the company's needs and minimize future turnover.

●Oversaw and led all aspects of the successful opening of 4 new store locations, including all hiring and plan oversight.

●Received the District Brand Award and Golden Contribution Awards based on consistent overall store appearance and operational performance, driving the optimization of Sales, Payroll, Guest Services, Team Satisfaction, and Expenses.

●Recognized with various awards, including the Most Valuable Player Award and the Top Contributor Award for four consecutive years from peers at the district level, as well asd for the development of store team members.

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