Customer Service Los Angeles

Meri Harutyunyan *************@*****.***

Los Angeles, CA 747-***-****

SKILLS

Mentorship Computer Science Multitasking Customer Service Task Management Problem-Solving Leadership Computer skills Bilingual Proficiency Organizational skills EXPERIENCES

Behavioral Services Assistant and Technician, Los Angeles 09/2024 - Present

Demonstrated patience, problem-solving, and interpersonal skills when interacting with diverse clients and colleagues.

Developed strong interpersonal and communication skills through regular interactions with clients, families, and colleagues, ensuring clarity and support for all parties involved.

Provided high-quality customer service by maintaining positive relationships with clients and their families, ensuring a welcoming and supportive environment.

Worked directly with children with behavioral challenges, utilizing therapeutic techniques to help them manage Administrative Assistant at Inspire Learning Centre, Los Angeles 01/2023 - 08/2024

Demonstrated strong multitasking abilities by balancing administrative duties and supporting educational activities.

Worked with children and parents to resolve questions or concerns, showcasing strong interpersonal and customer service skills.

Coordinated and maintained organized systems for classroom materials, keeping supplies and resources easily accessible.

Provided administrative support to the lead teacher, managing schedules, organizing materials

Assisted with student check-ins/outs, ensuring accurate records and smooth transitions. Charity Event Coordinator at AMC, Armenia 05/2016 -05/ 2021

Worked directly with underprivileged groups, providing support and assistance based on organizational goals.

Coordinated volunteers and staff, ensuring smooth execution of programs and events.

Organized and managed charity events, fundraisers, and donation drives to support community initiatives.

Developed partnerships with local businesses and sponsors to secure funding and resources. Program Coordinator for Soldier Support Camps, Armenia 06/2017 - 03/2021

Assisted in organizing and coordinating support camps for soldiers, focusing on emotional and physical recovery after combat.

Helped organize and implement wellness and team-building programs for participants.

Supported communication between participants, staff, and external partners to ensure effective coordination.

Contributed to a positive, supportive environment by facilitating activities and offering assistance to soldiers during their recovery.

Provided administrative support, including scheduling, logistics, and managing camp resources. Volunteer at Kharberd Orphanage for Children with Special Needs, Armenia 01/2013 - 05/2017

Assisted in organizing and coordinating events and programs for children with special needs, ensuring smooth operation and participant engagement

Collaborated with staff, professionals, and families to manage schedules and ensure effective communication

Helped with administrative tasks, such as record-keeping and preparing materials for events and programs

Worked directly with children, providing support and care while fostering a positive and safe environment EDUCATIONAL EXPERIENCES

Pedagogical University of Armenia

Bachelor of Science in Computer Science

Programming Languages, Computer Hardware & Software, Database Management, Web Development

Coached students as a tutor, used interactive & adaptive teaching methods.