Supply Chain Business Development

PETER JOYCE

346-***-**** *************@*****.*** Houston, TX linkedin.com/in/peter-j-8b021960 EXECUTIVE SUMMARY

Accomplished sales leader with over 18 years of international experience in logistics, supply chain management, and business development. Proven expertise in crafting and executing high-impact sales strategies, driving substantial revenue growth, and consistently surpassing targets. Skilled in leading large, cross-functional teams, building and optimizing customer-centric processes, and establishing metrics that enhance operational efficiency and profitability. Recognized for exceptional client relationship management, strategic negotiation skills, and a consultative approach that fosters enduring partnerships and client satisfaction. Adept at navigating complex market landscapes to identify commercial opportunities and implement solutions that achieve measurable results. Seeking a Vice President of Sales role to leverage a robust skill set in driving growth and market expansion.

CORE AREAS:

Business Development Client Relationship Management Financial Governance Fleet Management Key Account Management Marketing Operations Management Partnership Development People Management & HR Process Improvement Risk Management & Compliance Sales Management Strategic Planning Supply Chain Management Training & Mentoring

AWARDS:

● Branch of the Year Award - 2021

● Branch Profit Pledge Award – 2018, 2019, 2021, 2022

● Millionaire Club – 2017

PROFESSIONAL EXPERIENCE

Palletized Trucking Houston, TX

Vice President of Sales (February 2024 - Present) Palletized Trucking is a multi-service transportation company that handles domestic, export, and import cargoes.

● Develop and implement a comprehensive sales strategy & sales processes to drive revenue growth, aligning with company-wide objectives.

● Focus on identifying target markets, creating competitive pricing models, and establishing sales tactics to effectively promote trucking and logistics services.

● Establish and structure a high-performing sales team by building a cohesive sales process, including Key Performance Indicators (KPIs), forecasting, and setting clear, measurable targets.

● Enhance recruitment practices to attract top talent and ensure alignment with company goals.

● Build and execute onboarding, training, and coaching programs for sales representatives, resulting in a skilled, motivated team with a clear understanding of roles, responsibilities, and performance expectations.

● Continuously transform team performance, empowering reps to retain and expand key accounts.

● Create and optimize sales frameworks to improve accountability, customer relationship management, and proactive account retention, leading to a significant reduction in account losses. PDM Consulting Houston, TX

Director of Strategic Planning May 2023 – February 2024 (Contract) PDM focuses on a comprehensive range of consulting from Planning, Design, and Engineering to Management and Inspection services, catering to both public and private sectors.

● Spearheaded the development and execution of long-term organizational goals by conducting in-depth market trend analyses and providing strategic advisement to senior management, driving enhanced overall company performance.

● Delivered over $2 million in cost savings for a key client within a single fiscal year through strategic initiatives and comprehensive process optimization.

● Conducted comprehensive competitive assessments across supply chain, logistics, oil and gas, FMCG, automotive, and healthcare industries, delivering actionable insights and strategic recommendations to inform business growth strategies.

● Leveraged industry expertise in supply chain, logistics, oil and gas, FMCG, automotive, and healthcare to guide strategic decision-making and enhance market positioning.

● Applied Lean Six Sigma methodology to design and implement targeted plans that reduced operational costs and improved efficiency, significantly boosting productivity and driving substantial bottom-line results.

● Led cross-functional teams to identify and execute process improvements, waste reduction, and efficiency enhancements, ensuring consistent application of Lean Six Sigma principles and streamlined operations. Mainfreight Texas & Sydney (2006 - 2023)

Mainfreight, Houston, Austin, San Antonio TX Regional Transport Branch Manager (2017 – May 2023) Mainfreight focuses on global supply chain logistics, we partner with our customers to provide qualitative end-to-end freight services including warehousing, domestic and international distribution as well as worldwide air and ocean freight services. Regional Transport Branch Manager (2017 – May 2023)

● Managed a $120 million annual budget, optimizing expenditures, tracking trends, and refining sales forecasts to maximize P&L impact, achieving an 89% year-over-year improvement.

● Executed high-level financial planning and strategic budgeting, contributing to the onboarding of $75 million in new business revenue between 2021-2023 and solidifying competitive positioning.

● Directed daily transport operations and developed strategies that improved efficiency, accelerated revenue, and elevated customer satisfaction, resulting in a 64% annual growth in market share and revenue.

● Led cross-functional teams of 80+ employees, fostering capacity-building and team development, and driving a collaborative culture focused on customer success and performance.

● Established policies and best practices, streamlined processes, and implemented SOPs to ensure safety, mitigate risk, and achieve regulatory compliance.

● Defined and measured KPIs across organizational performance, proactively identifying gaps and adjusting strategies in real-time to maintain optimal operational outcomes.

● Oversaw business development, marketing, and sales, analyzing market data to establish effective pricing strategies, develop targeted sales and marketing plans, and execute high-impact sales campaigns that generated $125 million in annual revenue.

● Partnered with internal teams to launch new logistics services, increasing sales by $15 million and elevating brand presence through targeted campaigns and compelling collateral.

● Transformed financial operations by identifying cost deficiencies, enhancing budget control, and achieving substantial cost savings, contributing to a positive P&L impact.

● Analyzed customer data and implemented corrective measures that elevated customer satisfaction from 20% to 94% and positioned the branch among top performers nationally.

● Engineered a high-performing sales force that consistently exceeded quarterly and annual targets through advanced sales analytics, data-driven strategy adjustments, and consultative sales methodologies.

● Cultivated strategic client relationships and negotiated high-value partnerships, expanding market reach and achieving a 99% retention rate and 91% customer satisfaction.

● Implemented CRM systems to optimize customer relationship management, improve team effectiveness, and ensure alignment of sales strategies with overarching business objectives. Mainfreight, Dallas, TX Regional Sales Manager, Texas (2014–2017)

● Led the strategic direction of the transportation division in collaboration with executive leadership, overseeing all sales functions to drive revenue, enhance brand awareness, and foster market growth.

● Developed and executed data-driven sales campaigns in partnership with Marketing, achieving a strong return on investment through branding and advertising initiatives.

● Coached and managed a sales team of 10, implementing innovative training programs that led to a 304% increase in team sales performance.

● Set and tracked division performance metrics, accountability goals, and territory plans, continuously refining strategies to close performance gaps and optimize sales outcomes.

● Closed key enterprise accounts by developing customized transportation solutions, conducting compelling presentations, and articulating value propositions, resulting in 22+ new client acquisitions and $9 million in sales. Mainfreight, Sydney, Australia Customs Director, Texas (2006–2014)

● Spearheaded the expansion of the customs inbound project portfolio, achieving 60% revenue growth through targeted business development and market penetration strategies.

● Cultivated strong regulatory relationships, streamlining customs clearance processes, reducing processing times by 50%, and enhancing customer satisfaction by 91%.

● Led a team of 25 in managing a portfolio of 200 key accounts, exceeding all P&L and KPI goals, and driving a 57% growth in sales through proactive lead generation and marketing.

● Directed import/export documentation, managed customs clearance processes, and optimized procedures in line with complex international trade regulations to minimize client duties and taxes. EDUCATION

● BS in International Trade & Logistics St. George College 2004

● Project Management Coursework 2020

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