Administrative Support Data Entry

Lee Ann Gaskill

*** *. ****** **.

Oceanside, CA 92054

Qualifications

- 20 years of Administrative and leadership experience with increasing responsibly

- Experience in educational/University/Government setting

- BA Degree in Business Administration

- AA Degree Organization Management

- Work well with diverse populations, various beliefs, religions and cultures, age groups, diversity training, and cultural backgrounds, meeting students where they are

- 20 years leadership/management roles

- Training, mentoring and teaching skills

California State University San Marco - CSUSM

San Marco, CA – 12/2021 to Present

Program Coordinator

Complex administrative support and program activities

Assist student with enrollment, course access, monitor progress, coach for success, issue grades and certificates, assist with technical issues, assist sales and marketing teams

Develop excellent working relationships with students, instructors, teammates and client

Development, implementation, and maintenance of department special projects and

work processes

Provide guidance and encouragements to students and prospective students

• Coordinate administrative support, budget, day to day operations for the Extended Learning department

• Planning, completion, evaluation, application of clear and appropriate guidelines

• Support development and delivery of multi work unit course offering and certificate programs

• Responsible for all operational duties re: planning, coordination, implementation of program

• Support budgetary, day to day fiscal operations, assigned independent responsibility for components of program, overseas workflow, establishes priorities and deadlines

• Create standard operational procedures for the department

• Assist Director with development, marketing and scheduling of courses

• Reconcile budgets, enrollment, financial reports, maintain, update program files, ensure confidentiality

• Identify program needs, develop plans, monitor costs, direct students in enrollment and payment tasks, high level customer service, assist registration, billing, ensure instructors paid in a timely, accurate manner

• Compile course evaluation summarize, analyze data, make recommendations to director for improvements

Temporary Positions during Covid-19 shutdown:

TD Ameritrade/Charles Scwabb, contract position for - Randstad Staffing

La Jolla, CA - 10/2021 to 12/2021

Account Services Representative

• Process new account applications, review paperwork and incoming requests for clarity, signatures and missing information

• Client accounts maintenance, money transfers in, out and between accounts

LPL Financial, contract/temporary/covid coverage - Aerotek Staffing

La Jolla, CA - 7/2021 To 10/2021

Administrative Specialist, Business Transitions

• Provide repapering support as needed for the Business Transitions Team in order to aid incoming advisors in moving their book of business from outside agency to LPL Financial. Administrative duties as needed.

• Supporting the business transitions team re: opening new accounts, cash management and transfer paperwork. Includes general maintenance of accounts.

• Working knowledge of Microsoft products, Client Works, Outlook, Siebel, Adobe, with attention to detail and the ability to follow specific instructions.

Employment Specialist/Case Manager

San Diego, CA - 10/2020 To 10/2021

Manpower Workforce Solutions

• Busy meeting scheduling. Approve and submit payments for various expenses. Manage a case load of up to 60 families, providing life enhancing services and funding, encouraging clients to improve their life situations through further education and employment.

• Match clients with potential employment and educational opportunities, encourage and coach clients to further their education to become self-sufficient. Coordinate w/employers and schools to aid the process.

• Provide and approve financial support for past due housing and utility bills, aid in locating affordable housing for clients and community resources.

• Approve and process various payments to clients such as mileage, educational supplies and other ancillary expenses. Provide support to place clients who are temporarily homeless with available solutions.

• Liaison between clients and employers, school personnel, and various other departments and governmental agencies. Find and refer clients for services such as child care, family mental health services and programs Monitor clients’ income and progress, set and assess goals and progress on an on going basis.

Administrative Coordinator – Mortgage Industry

San Diego, CA - 6/2020 To 10/2020

Remx Workforce Solutions – temporary position/covid

• Provide support for loan officers, loan processors and clients, busy calendaring, set appts, expense reports

• Ensure urgent loan documents are sent to clients and processed in a timely manner, track progress, follow up with clients for missing documents and certifications

• Manage, update, upload and modify client files, work with title agencies and organizations as needed.

• Act as liaison between clients & loan officers and other entities

• Create, update, track and distribute business reports for upper management.

Sr. Administrative Assistant – Billing, Coding, AR

La Jolla, CA - 1/2020 To 5/2021

2 contract positions - Aerotek Staffing

• Busy calendaring, plan and schedule meetings, coordinate catering, plan travel, process expense reports, order supplies, create presentations, initiate contracts.

• Temporary assignment due to covid 19. Administrative support for Client Compensations team

• Billing and coding of advisors’ earnings statements, assessing and issuing payments and fees

• Assist manager for accounts receivable, tracking, coding and processing incoming payments

Support Services Coordinator II/Case Manager

Phoenix, AZ - 8/2017 To 12/2019

State of Arizona

• Managed a case load of 80+ families, assess for and provide life enhancing services and supports.

• Source and approve various therapies and community services. Act as supervisor in her absence.

• Liaison between the client, the State of AZ and outside agencies and governmental departments.

• Encourage clients to further their education and match them with opportunities, providing special supports

• Approved expenses and payment, expense report, process mileage requests. Establish goals and track progress. Mentor and train all new department employees.

Executive Assistant/Sr. Admin Coordinator/Supervisor - Various Admin Support Positions

Phoenix, AZ

Suzuki Law Offices 7/2016 to 7/2017 Sr. Admin Assistant to Owner of Law firm

Qwest Communications 1/2000 to 9/2002 Assist National Director and her Managers

Tessenderlo Kerley 6/1995 to 9/1998 Assist 4 VP’s and CEO/CFO as needed

Palo Verde Nuclear Plant 1/1990 to 12/1999 (intermittent contracts) – high security clearance

Manager/Event Planner/Trainer

Avondale, AZ – 8/2002 to 8/2016

Lighthouse

• 15 years of services with increasing responsibility with time

• Led, trained and managed a team which increased revenue 10 fold in less than one year using innovative techniques and improvements

• Manage, train and mentor employees, plan events, social media marketing, liaison for owners with businesses, vendors and entertainment, monitor inventory and cash reconciliation

Education

Northern AZ University 2013 To 2015

Bachelor of Science Business Admin

Overall Result (GPA) 3.87

Estrella Mtn College 2010 To 2012

Associate of Science Managerial Studies

Overall Result (GPA) 3.87

2 years Administrative Assistant Training – Butte Vo Tech, Butte, MT

Various college courses in Business Writing, Human Resources, Economics, Journalism, Psychology

Experience with Microsoft products, Adobe, Concur, Oracele, Seibel, CalWin, Client Works, Sharepoint, Outlook, Teams, Skype, Zoom, AS400

Contact this candidate