Project Management D C
Resume:
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Sherrice Hairston
Washington, USA *****
************@*****.***
Bold Profile
Professional planner with proven ability to develop and execute strategic initiatives. Strong focus on team collaboration and driving results. Skilled in project management, resource allocation, and stakeholder engagement. Reliable and adaptable, ensuring seamless operations and optimal outcomes. Skills
• Statistical Reporting
• Scenario planning
• Public speaking
• Cross-functional coordination
• Relationship building
• Research methods
• Permitting coordination
• Meeting facilitation
• Conflict resolution
• Cultural awareness
• Creative solutions
• Coaching and mentoring
Work History
Chief of Planning
Washington Protective Service, Washington, D.C
• Drove innovation by incorporating new technologies and methodologies into the planning process.
• Oversaw research and data compilation relevant to reports and map production, helping visualize demographic and socioeconomic data for executive decision-making.
• Managed annual budgets, prioritizing investments strategically while maintaining fiscal responsibility.
• Developed comprehensive strategic plans for company growth and increased market share.
Corporate Concierge
Classic Concierge (McPherson Building), Washington, D.C.
• Streamlined office operations for increased efficiency with effective 2023-11 - Current
2022-07 - 2024-10
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communication and coordination among team members.
• Handled sensitive information discreetly, maintaining confidentiality while assisting with personal requests from clients.
• Spearheaded event planning initiatives, ensuring seamless execution of corporate events, meetings, and conferences.
• Resolved conflicts or issues quickly through diplomatic negotiations between parties involved in order to preserve client relationships.
• Provided exceptional administrative support, managing schedules, correspondence, and reporting for senior management.
• Assisted with budget management duties including expense tracking and invoice processing for streamlined financial operations. Processor (Contractor)
Copart, Columbus, Ohio
• Supported team members in their tasks, contributing to overall team success.
• Increased productivity by effectively managing workload and prioritizing tasks.
• Maintained accurate records and ensured timely completion of all necessary paperwork.
• Received and reviewed incoming documents and materials.
• Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
• Provided outstanding customer service by promptly addressing inquiries and resolving issues.
• Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.
Member Service Representative
Teladoc, Phoenix, AZ
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
• Maintained high-quality service by adhering to company policies and standards in all member interactions.
• Assisted members with account management, including updating personal information and setting up automated payments.
• Consistently met or exceeded performance metrics through proactive management of workload and effective prioritization. Education
Bachelor of Arts: Political Science
2019-11 - 2020-11
2016-06 - 2017-06
2001-06
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Central State University - Wilberforce, OH
Affiliations
• National Concierge Association
Volunteer work
• Damion Miniseries, Washington, DC
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
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