Support Specialist Sales
Resume:
Cullen O'Dell
Englewood, CO *****
*********@*****.***
Professional Summary
Experienced professional with over 10 years of experience in operations and client support in the Financial Services Industry and an additional 2 years’ experience in sales. Prospers in a fast-paced work environment where strong communication skills and the ability to multitask is essential. Authorized to work in the US for any employer
Work Experience
Sales Support Specialist 1
Eagle Rock Distributing Company-Denver, CO
April 2024 to Present
• Merchandise store shelving, coolers, and displays with products in assigned accounts
• Safely utilize equipment to transport products (U-Boats, hand trucks, pallet jacks, etc.)
• Keep back room stock in neat and orderly condition
• Maintain and increase shelf facings for all products according to Company standards
• Maintain the highest quality of product by thorough date rotation of all packages across each point- of-sale placement
• Display all your products by brand. Utilize Point-of-Sale materials (i.e. shelf talkers, posters, carton stuffers, bottle collars, etc.) to stimulate sales
• Build, merchandise, and maintain all promotional displays (i.e., remove cartons from shell, cut cases, display Point-of –Sales, post prices, etc.)
• Merchandise and stock all coolers
• Visit assigned retail stores and establishments to merchandise our products according to company standards and guidelines
• Build and maintain positive relationships with store managers and staff to maximize product visibility and sales opportunities.
• Follow correct check-in/check-out procedures in every account, following designated route
• Collect and report data on sales performance, inventory levels, and competitor activity to your supervisor
• Service accounts during designated times established by management
• Ability to operate under minimal supervision (self-managed role)
• Follow all Company rules and regulations
Sales Support Representative
Republic National Distributing Company-Littleton, CO June 2022 to April 2024
• Assist customers with stocking shelves, resetting coolers, and creating displays for their purchased products
• Solidify strong customer relationships
• Work with customers to understand areas where support is needed and then provide this help
• Place prices and descriptive signs on product
• Check account’s on hand inventory and submits replenishment orders to fill gaps
• Prepare and maintain displays
• Accurately sort, label, and store goods
• Maintain merchandising reports
• Survey the account for merchandising opportunities and presents promotional activities/material that will improve their representation in the store
• Report competitive activity and pricing as it occurs to immediate supervisor
• Cover open sales territory, as needed and as applicable, due to absence or vacation Project Manager
Solutions Mechanical LLC-Denver, CO
July 2020 to October 2021
• Attend weekly meetings with General Contractor and Subcontractors
• Provide daily reports and muster count to the General Contractor
• Address efficiencies as identified by the quality control team
• Manage RFI's and change orders
• Track worker hours and log time in the companies payroll software
• Monitor jobsite tools and parts inventory
• Establish new accounts with suppliers
• Manage the companies tool inventory
Operation Analyst
Mount Yale Capital Group-Denver, CO
August 2007 to July 2020
• Create new account application kits to establish new investment accounts.
• Compile information about new accounts, enter account information into database, and file related forms or other documents.
• Address client questions, and explain available services such funding accounts, making additional deposits, transferring funds, and placing trades.
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Issue checks, journals, and wires as requested
• Process alternative trades
Education
Bachelor of Science in Industrial Distribution
University of Nebraska - Kearney, NE
2003
Skills
• Experienced professional with over 10 years of experience in operations and client support in the Financial Services Industry and an additional 2 years' experience in industrial tool sales. Prospers in a fast-paced work environment where strong communications and the ability to multitask are a necessity. Looking to join a dynamic company where I can use my education and experience to contribute to the growth of the organization.
• Proficient in all applications of Microsoft Office.
• Experienced with Salesforce, Fidelity Wealthscape, Schwab Institutional, VEO One and Etrade Liberty.
• Adaptable and able to manage multiple priorities.
• Highly disciplined with a great ability to follow instructions through completion.
• Skilled working independently and as part of a team.
• Strong attention to detail.
• CRM Software
• Office Management
• ProCore
• Construction management
• Project coordination
• Project planning
• Project Management
• Microsoft Project
• Construction
• Microsoft Word
• Microsoft Outlook
• Microsoft Powerpoint
Certifications and Licenses
OSHA 10-hour Construction Safety
Present
OSHA 30-hour Construction Safety and Health
Present
Driver's License
July 2021 to May 2024
Contact this candidate