Employee Relations Hr Generalist

Anita Terry

Washington, DC *****

*************@******.***

Mobile - 571-***-****

Work Experience

HR Generalist

Flex Professional (Equitable Growth)

September 2024 - Present

Manage HR department email communication and provide timely responses to staff questions

Track all employee relations matters in the database

Handled a wide range of complex and highly sensitive employment situations

Able to work under pressure with strict deadlines in a fast-paced environment

Manage special projects to include, annual open enrollment, Annual Performance Review, Created New Hire SOP, Created Hybrid Policy and FAQ’s for the hybrid policy, created Employee performance goals guide uploaded in ADP, Updated new hire orientation presentation, and Audit all employee files.

Supported the development and implementation of human resource policies and procedures

Maintained employee status changes and in coordination with IT, manage employee directory and organizational charts

Supported employees with efficient problem-solving

Interpreted instructions across various formats, written, oral, diagram, calendars and solved practical problems competently

In coordination with other staff, implement and execute remote culture-building activities and events

Conducted and analyzed exit interviews and make actionable recommendations based on data

Managed departmental reporting

Responded to unemployment claims

Worked in partnership with DEIB, committee on staff engagement, and culture-building activities

Benefits Administration

Assisted in administering benefits, compensation, and employee performance programs

Supported compensation-related activities such as new hire offers, salary increases, promotions, and bonuses to ensure compliance with Equitable Growth's compensation framework

Managed monthly benefit premium invoicing and reconciliation

Recruitment & Onboarding

Supported HR Director in the full life-cycle recruitment process by coordinating job postings, reviewing resumes, performing reference checks and telephone screening, scheduling interviews, and other tasks as needed

Handled tasks related to employee life cycle including onboarding and offboarding

Conducted or acquires background checks, employment verifications, and employee eligibility (I9) verifications

Implemented new hire orientation and employee recognition programs

Payroll Support

Communicated with managers to resolve issues with payroll

Ensured all timecards are approved by the deadline

Reconciled payroll records with approved timecards

Analyzed pay scale to ensure compliance with wage and labor laws

HR Manager

CentralCare Inc.

May 2022 to September 2023

Ensured employment regulation and compliance with state and federal employment laws.

Provided knowledge of laws affecting human resources administration

Facilitated new employee orientations by completing all necessary paperwork and on-boarding requirements in a timely manner.

Conducted employee relations and problem-solved issues providing advice to management staff as applicable.

Prepared offer letters and employment agreements, coordinates badging requirements with the customer and conducts new hire orientation as applicable.

Acted as liaison with the field staff.

Facilitated employee life cycle, addressing exit interviews/out-processing.

Assisted with the development and implementation of company policy.

Participated in developing department goals and objectives.

Ensured integrity and accuracy of employee data in HRIS systems (New-Hire, Promotion, Transfers, Terminations, Re-hires.). This process requires periodic data entry, extraction, and audit of information in the HR database, support implementation of new system functionality and applications. Processes required documentation to ensure accurate record keeping and proper deductions.

Responsible for administering all employee benefit programs including medical, dental, vision, STD, LTD, life and FSA plans, 401(k), worker’s compensation, tuition reimbursement, as well as annual open enrollment process for all employees.

Reconciled monthly benefit invoices with payroll and benefits information management system to ensure accuracy prior to processing invoices for payment.

Communicated effectively to employees and all levels of management.

Assisted in preparation of all compliance reports.

Teamed with the business units, accounting, program management, recruiting, credentialing, and business development teams for reporting, compliance, and employee relations matters.

Responded to employee relation issues such as employee complaints, harassment allegations, and civil rights complaints

HR Manager

Dulles Health & Rehab Center

December 2020 to May 2022

Facilitate the process of communication and serve as a link between management, unit managers sand employees by handling questions, interpreting and administering policies and helping resolve work-related problems.

Oversee and perform benefits administration to include benefits enrollment, claims resolution, and communicating benefit information to employees. Coordinate and ensure proper handling of employee requests in areas such as FMLA, ADA, short-term disability, and qualifying event benefits changes. Coordinate and conduct FMLA training to management team

Maintain HR database and compile reports for hires, referral source, transfers, timely performance appraisals, number and reasons for disciplinary actions, retention and turnover data.

Coordinate the recruitment, assessment and selection of applicants. Design and managing all aspects of recruitment process and administration including advertising, partnership with local nursing schools, candidate screening, interview scheduling, on-boarding and applicant tracking.

Develop, implement, and monitor new employee orientation, development and training to foster positive attitude toward organization objectives and service excellence.

Develop, implement, and monitor training and development, performance evaluation, and retention programs to provide quality resident care and services for example, recognition programs, employee satisfaction surveys.

Provide guidance to management and employees on employee relations-related issues, complaints, or problems. Assist manager with creating employee development plans to address behavior or performance issues. Ensure Exit Interviews are completed prior to last day worked.

Maintain HR files. Track performance evaluations and license renewals, expiration dates of licenses, OIG, CPR, PPD, criminal records checks, etc. Conduct DMV verifications as required.

Coordinate and track all aspects of workers’ compensation claims.

Assist in evaluation of HR decisions and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.

HR Specialist

Gibbs & Cox, Inc.

February 2019 to May 2020

Supports day-to-day HR processes· Responsible for onboarding new hires to include: assigning new hire paperwork, collecting and submitting for data processing, following up with new hires on questions or issues. Conducted new hire orientation, enter I-9 forms in E-Verify.

Assists with employee performance management activities including tracking annual evaluations.

Provides records and information related to employment verifications, unemployment claims. Participate in special projects· Process employee demographic changes in systems, including, status changes, salary increase, transfer, qualifying events, and terminations.

Process employee enrollment changes with benefit plan provider (carrier) systems, through both electronic enrollment files and carrier web portals.

Manage client business processes and identify areas for continued improvement, making recommendations to update processes, as required.

Support recruitment efforts including pre- employment process, posting/closing job requisitions in applicant tracking system, posting to job boards, sourcing, reviewing resumes, scheduling interviews and notifying project managers within completing posts.

Perform full administration of all types of employee benefit programs for employees, including group medical, dental, and vision, life, disability, Health Savings Accounts, Flexible Spending Accounts, Legal Shield, Transit, 401k retirement accounts, loans and rollovers etc.

Audit HSA benefits program includes fulfillment of reporting requirements, monitoring and coordination of general day-to-day administration. Serve as the primary day-to-day point of contact for employee contacts (typically Benefits and Human Resources staff).

Assisted in open enrollment activities for employees. These activities include project planning, communications, system updates, and processing enrollment changes. Oversee maintenance of employee benefits files, maintain group benefits database and update employee records.

Assisted in companywide Wellness Program to include fairs, challenges, and writing Monthly newsletters.

Assisted with communicating benefits information to all employees, including in-person, benefits meetings, webinars, and one-on-one employee support. Resolve employee issues through customer service, and including resolution of issues.

HR Generalist

C2 Essentials Inc.

April 2018 to January 2019

Administration of human resource policies, procedures and programs, including employment processing, health and welfare benefits, training and development, records management, succession planning to include AAP/ADA, Vets 4212 reporting, State and Federal labor relations, and completing personnel transaction changes.

Administers Handbook policy changes, Benefits Overview updates.

Provide supporting documents for employee relation research and employee claims.

Compose HR announcements, and HR related tweets.

Manage monthly state and federal labor poster updates.

Administer workers’ compensation claims, TIE Forms, unemployment claims, attend hearings and appeals.

Administer Background and drug screening, Benefits enrollment STD/LTD and AD&D.

Assists with the implementation of the performance management system.

Administer ECN- Employee change notification changes.

Training on 401k Safe Harbor.

HR Administrator III

CACI

May 2012 to April 2018

Approve All Business Processes in Workday, promotions, transfers, leave of absence, status changes and sign-on-bonuses.

On board New Hires, set up new hire orientations and send out welcome packages.

Off board Voluntary and Involuntary separations and collect any outstanding balances for payroll.

Answer and resolve any HR related questions or concerns in Cherwell service center.

Make any adjustments to leave balances for employees.

Participated in Team Project - Manually entered new hire, Termination, promotion, status change, transfers, leave of absence etc. with the crossover with our current HRIS system into Workday.

I participated in cleaning up entries into Workday, made correction to address changes, name changes, term date etc.

Served as Subject Matter Expert to HR Business Partners in my Business Group and Direct Line.

Cross - train other staff member s and HR Business Partners on Business Processes in Workday.

Participated with the development and implementation of Workday for different Business Process from start to finish.

Assisted with testing different work scenarios and delivery to the appropriate recipient in Workday.

Assisted with developing context for different Business Processes such as, Leave of Absence (Non-FMLA or Medical), Delegations and Change Business Title in Workday.

Assisted in salary analysis companywide to determine if employee increase was adequate.

Provide guidance to upper management, and employees on a variety of human resource related issues and applicable regulations pertaining to the human resource function.

Applied detailed knowledge of CACI corporate personnel practices, policies and procedures to answer management inquiries and make suggestions for change and modifications.

Manage offer letters, employee applications, employee agreements, Certificate of Understanding and Compliance resumes and emergency contact and other forms and records in HRIS system.

Supported multiple Merger and Acquisitions ensuring successful implementation with workflows, and objections.

Assisted other HR departments (Talent and Development) in maintaining and updating employee certification and degree documents.

Submit weekly audit reports to Senior HR Manager regarding non- compliant connectivity deactivation timely submissions.

Assisted in updating policy and procedures for HR related forms and documents on internal website.

Ensure internal tracking and receipt for required company documents.

Research and resolve difficult and sensitive matters with managers and employees maintaining confidentiality.

Verify verbal employment verifications.

Process Unemployment claims.

HR Administrator II

CACI

May 2007 to December 2012

Ensure employees who work on a SCA contract follow government contract.

Collect completed forms, obtain correct approval signatures, ensures data is complete, enters data into HRIS, and sends to appropriate departments in a timely fashion.

Verify verbal employment verifications

Process Unemployment claims.

Serve as a liaison between employees and management.

Interpret and communicate company policy and procedures to employees and management

Provides guidance management, and employees in a variety of human resource related issues and applicable regulations pertaining to the human resource function.

Advises management on corporate personnel practices, policies and procedures and makes recommendations for changes/modification.

Collects and analyzes HR data, and makes recommendations to management

HR Administrator I

CACI

May 2005 to December 2007

Prepare internal employee communications regarding compensation, benefits, or company policies.

Ensure personnel actions follow company policy as well as federal and state regulations.

Process changes in employee status, pay, benefits etc.

Collect completed forms, obtain correct approval signatures, ensure data is complete, enter data into HRIS, and send to appropriate departments in a timely fashion.

Ensure internal tracking and receipt of required company documents.

Research and respond to HR inquiries.

HR Assistant 1

CACI

September 2001 to May 2005

Managed Service Awards program, Employee Referral Program, and Career’s Club programs.

Administered payments for employee referral bonuses, Career’s Club letters and awards, Milestone letters and awards for recipients.

Maintained spreadsheets for referral bonus winners for end of year drawings.

Managed purchase requisition for Career Club awards.

Order pins and hats for 1st time Career club winners and drafted letters.

Furnished information to authorized persons and provided guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation.

Collected data and prepared related personnel statistics and reports.

Utilized the company’s internal HRIS to perform duties.

Entered all Salary Increases and Performance Reviews for a company totaling9,500 employees.

Education

Bachelor’s in Business Management

University of Phoenix

2010 Skills

Workday, Cherwell Services Center, Deltek, Costpoint, Tale, ADP, Business Gateway, Vista, Microsoft word, Microsoft Outlook,

Contact this candidate