Quality Assurance Scrum Master

Radhika Kobbaji Mobile: (+*) – 425-***-****

Email: **********@*****.***

PROFESSIONAL SUMMARY:

Experienced IT professional with a quindecinnial-long track record in Quality Assurance Engineering and Test Leadership roles. Adept at designing and executing comprehensive test plans, creating detailed test cases, and utilizing a variety of testing methodologies, including manual, automated, and performance testing. Strong knowledge of SDLC and STLC, along with experience in Agile and Waterfall environments. Proven ability to identify defects, troubleshoot issues, and collaborate with development teams to enhance product quality and ensure customer satisfaction. Detail-oriented with a passion for delivering high-quality software products on time and within scope.

Education:

Jawaharlal Nehru Technological University, Bachelor of Engineering in IT 2003 - 2007 India

Technical Skills

Domain Knowledge: Insurance, Healthcare, Telcom and ECommerce

Java/Web Technologies: Java, JSP, Servlets, Python, HTML, CSS, JavaScript, XML, Webservices, JDBC

Frameworks: Spring Core, Spring MVC, Spring JDBC, Hibernate

Automation Tools: Selenium, UFT

Webservices: REST,SOAP

Web/App Servers: Tomcat, IBM WebSphere

IDEs: Eclipse, IBM WebSphere Application Developer, Python IDE

Databases: Oracle, SQL

Tools: Log4J, Maven, JUnit, Jenkins, Ant, DB Visualizer, PMD, Check style, ODWEK.

Version Control: SVN, MKS and Source Forge,GIT,GITHUB

Test Management Tools: Quality Center, JIRA

Smart BPM Suite : Pega (PRPC) V 5.4 / 6.2 /6.3

Operating Systems: Windows XP/2003/2000/NT/98, UNIX

PROFESSIONAL CERTIFICATIONS:

Pega Certified System Architect V6.2.

Sun Certified Java Certification (SCJP)

Sun Certified Web Component Developer (SCWCD)

Certified Scrum Master

HSBC Domain Related Certifications (STEED 1)

Recognitions:

Award of Excellence for work accomplished in Capgemini.

Best Employee for the work done to client HSBC.

Best Mentor for training freshers along with handling project related activities in UHG.

Professional Experience

OneAlgorithm (USA) Senior QA Engineer May 2023– Current

Designing test plans, managing test execution, and ensuring test coverage.

Ensuring the QA process is aligned with company standards and industry best practices.

Developing Test Closure reports and quality control while providing test sign-off to clients/end-user

Utilized web services (SOAP, REST, XML) to test and validate data across various platforms.

Implemented automation scripts using Selenium, and Java in the test automation process.

Integrated Jenkins for continuous integration and deployment (CI/CD)

Analyzed the result, identified bug, and logged defects in Tracker, Maintained defect tracker documents and daily, monthly status reports

Diagnose and resolve database issues, including performance, integrity, and connection issues

Write and execute SQL queries to validate the correctness of data in the database

OneAlgorithm (India) QA Lead July 2019 – May 2023

Worked on Health Edge by strongly focusing on claims management with following standards DICOM, HL7 and HIPAA

Leading and managing the QA team, assigning tasks, and setting priorities.

Designing test plans, managing test execution, and ensuring test coverage.

Ensuring the QA process is aligned with company standards and industry best practices.

Managing the defect lifecycle, from identification to resolution.

Working with project managers and stakeholders to ensure project timelines and goals are met.

Reporting test results, metrics, and overall quality status to upper management.

Verizon QA Lead Jan 2016 – June 2019

Developing Testing Estimates/Timelines from functional requirements (specifications) of business needs(IVR)

Developing the Test Strategy from functional requirements

Leading and managing the QA team, assigning tasks, and setting priorities.

Designing test plans, managing test execution, and ensuring test coverage.

Ensuring the QA process is aligned with company standards and industry best practices.

Managing the defect lifecycle, from identification to resolution.

UHG Senior QA Analyst Feb 2014 – June 2015

Worked on Healthcare standard on Claim processing and HIPAA

Implemented the QA standards, best practices and Initiatives.

Managed test artifacts, including, test plans, requirements traceability matrix and defects reports

Effective communicating to the developer about the Bugs and getting them fixed

Prepared and Executed automation test cases (e.g., Selenium, Junit) Involved in Functional, Smoke and Regression testing

Documentation for all phases which involved complete SDLC

HCL Senior QA Analyst July 2012– Feb 2014

Involved in designing/creating Organization structure, Access Groups, Application, Rule sets, Flows and Sub-flows.

Review business rules implementation I have created Activities, Decision tables, Decision Maps and Declare expressions.

Performing advanced manual testing across different environments (pega).

Reviewing and optimizing test cases and scripts, Mentoring and guiding junior QA team members.

Collaborating with cross-functional teams (developers, product managers) to improve product quality.

Identifying performance bottlenecks and conducting performance testing

UHG Associate QA Sep 2011 – July 2012

Creating and executing test plans, test cases, and scripts.

Conducting detailed testing (functional, regression, UAT).

Reporting and tracking defects and ensuring they are addressed.

Performing basic database testing (SQL queries)

Capgemini Technology Services QA Analyst Mar 2008 – Sep 2011

Worked on ICCM by Prepared and Executed Test cases, Involved in Functional, Smoke and Regression testing

Documentation for all phases which involved complete SDLC

Collaborating with senior testers or developers to understand the product and the testing process

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