JAMES E MILLER, NHA (PA License #NH******
*** *** **** **. ********, PA 18403
570-***-**** *******@*****.***
OBJECTIVE
Administrator/Executive Director combining cross-functional competencies in all phases of healthcare administration, management, financial responsibilities and clinical outcomes. Proficient in managing and implementing best practices using experiences in the healthcare industry.
EXPERIENCE
ELLEN MEMORIAL LLC
Administrator 2022-Present
Ellen Memorial LLC is a privately owned 128 skilled nursing facility.
● Responsible for overall operations of the facility.
● Developed policies and implemented procedures to restructure facility
● Increased revenues by populating the facility owned retirement community
● Implemented budget plan for financial responsibility GINO J. MERLI VETERANS CENTER
Commandant 2016-2022
Gino J. Merli Veterans Centers is a State owned 196 bed Facility run by DMVA
● Restored a Provisional 4 license to regular
● Oversee all operations, 250 employees with 3 different bargaining units
● Successfully learned and implemented electronic medication administration software SABER HEALTHCARE
Senior Nursing Home Administrator 2013-2016
Dunmore Health Care and Whitestone Care Center owned by Saber Healthcare, Inc.
● Best DOH annual survey in building history at Dunmore
● Successfully initiated a culture change quickly, exceeded budget NOI expectations
● Interim at Whitestone a Special Focus Facility
GENESIS HEALTHCARE AT CARBONDALE NURSING HOME
Nursing Home Administrator 2012 - 2013
Carbondale Nursing Home is a privately owned 115 bed SNF managed by Genesis.
● Exceeded budget expectations, Eliminated agency use
● Case mix to highest level since MDS 3.0
● Successful DOH survey, Improved clinical outcomes to company expectations OSPREY RIDGE HEALTH CARE CENTER, Carbondale, PA
Nursing Home Administrator 2008 – 2012
Osprey Ridge is a privately owned 81 bed SNF.
● Operating profit since employed
● Implemented Point Click Care software and care tracker systems
● Learned MDS 3.0 to provide financial responsibility, Implemented staff wellness programs
● Reformed Resident dining program to home-style approach. Provide oversight and direction to related party personal care home
LACKAWANNA COUNTY HEALTH CARE CENTER, Olyphant, PA Nursing Home Administrator 2006 – 2008
Lackawanna County home is a non-profit 272 bed SNF owned by Lackawanna County.
● Facility had its first waiting list since the addition of 60 beds in1999
● Cut agency staff by 75% with annual savings of 400k
● Negotiated union contracts, Reported to Commissioners LUZERNE COUNTY HOME/VALLEY CREST, Wilkes-Barre, PA Executive Director/Administrator 2003 - 2006
Chief Financial Officer 2000 – 2003
Luzerne County Home is a 384 bed SNF owned by Luzerne County. In 2006 the facility was privatized with CHR, Inc. I administered the transition without interruption of care while downsizing 80 employees and maintaining census. New clinical software, policy and procedure were initiated while all major contracts were transitioned.
● Petitioned for grant money (PACHA) that opened an adult day center on campus
● Successfully organized and executed an integrity agreement.
● Negotiated union contracts
COMPLETE CARE SERVICES, Horsham, PA 1999 - 2000
CCS Eastern, Inc. Chief Financial Officer – Adams County Nursing Home SERVICE
COMMONWEALTH OF PENNSYLVANIA, Harrisburg, PA
State Board of Examiners of Nursing Home Administrators 2005 - 2009 Governor appointed position. It is the responsibility of the Board to provide for the licensing of persons charged with the general administration of such homes; prescribing the powers and duties of the Board; fixing fees and making certain acts unlawful. Part of the team that developed the AIT program in Pennsylvania. Reviewed applicants for licensure and made recommendations to the board. NEPA Long Term Care Association – President 2011 - Current Coordinate education and networking for local long term care professionals. PHCA – Board Member 2014 - 2016
EDUCATION
UNIVERSITY OF PITTSBURGH, Pittsburgh, Pennsylvania B.S., Business-Accounting
KING'S COLLEGE, Wilkes-Barre, Pennsylvania Masters’ Courses HMA PERSONAL Special Strengths: Leadership abilities... dependability... analytical abilities...interrelationship skills at all levels...family oriented... volunteer organizations...community awareness.
* REFERENCES AVAILABLE UPON REQUEST*