Human Resources Hr Operations

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Boston, MA ***** 781-***-**** ********.*.*****@*****.***

SAMUELLE BOYER

PROFESSIONAL

SUMMARY

Energetic and results-driven professional with talent for cultivating positive workplace environments and fostering employee engagement. Possess comprehensive knowledge of HR policies and labor laws, combined with advanced skills in conflict resolution and talent management. Committed to driving organizational success through strategic HR initiatives that enhance employee satisfaction and productivity. WORK HISTORY DIRECTOR, HUMAN RESOURCES 01/2022 to Present Jones Street Residential Inc., Boston, MA

• Led HR operations for a vertically integrated real estate investment firm, overseeing a team of HR Generalists and Learning & Development professionals supporting approximately 200 employees across 9 states

• Managed multi-state HR compliance, benefits administration, leave management, and workers' compensation audits, ensuring adherence to federal, state, and local employment regulations (including FMLA, ADA, EEO, and state-specific leave laws)

• Developed competitive compensation strategies using benchmarking data, implementing a 4% blended merit increase strategy aligned with industry standards and regional market trends

• Negotiated benefits packages, reducing costs by 20% in 2024 while improving employee satisfaction through enhanced plan options and proactive employee communication

• Spearheaded the implementation of new HRIS systems and successfully managed HRIS migrations to optimize HR operations, enhance data accuracy, and improve workforce management capabilities across all locations

• Led the transition to a third-party provider for leave management, enhancing operational efficiency, ensuring consistent application of leave policies across all states, and improving compliance tracking and reporting

• Partnered with legal counsel and external auditors to oversee regular workers' compensation audits, ensuring accurate claims management, compliance with state- specific workers' compensation regulations, and proactive risk mitigation strategies VICE PRESIDENT, HUMAN RESOURCES 01/2021 to 01/2022 Jones Street Residential Inc., Boston, MA

• Advised ownership and executive leadership to align people strategy with business objectives

• Ensured compliance with federal and state regulations, mitigating risk and enhancing regulatory adherence

• Streamlined onboarding/offboarding during asset acquisitions and sales, ensuring smooth transitions

• Implemented a comprehensive leave management system, ensuring compliance across multiple states

• Devised hiring and recruitment policies for 200-employee company.

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HR MANAGER 01/2019 to 01/2020

Jones Street Residential Inc., Boston, MA

• Hired as the first HR professional at Jones Street Residential to build the HR function from the ground up, creating foundational policies, procedures, and systems to support organizational growth

• Developed and implemented the company's first employee handbook, ensuring alignment with state and federal labor laws

• Established performance management processes, including performance review frameworks and goal-setting practices, fostering a culture of accountability and professional development

• Implemented applicant tracking systems (ATS) and streamlined recruitment, reducing hiring costs by 50% ($140K annual savings) and accelerating time-to-fill

• Developed employee relations policies and processes, ensuring consistent application across sites while fostering positive employee engagement and retention

• Collaborated with leadership to develop an HR strategy aligned with business goals, supporting rapid company growth and expansion into new markets

• Partnered with cross-functional teams to align HR strategies with company goals, ensuring seamless integration of new processes and technologies to optimize workforce management

SENIOR MANAGER, HUMAN RESOURCES 01/2018 to 01/2019 Gorton's Inc., Gloucester, MA

• HR leader for Finance, IT, and production employees, responsible for recruitment, employee relations, compensation, benefits, and compliance

• Partnered with plant managers to ensure proper staffing and training across key departments

• Maintained policies aligned with Union Labor contracts and conducted monthly union representative meetings

• Spearheaded succession planning to address workforce gaps and leadership readiness

• Led diversity recruitment efforts, expanding pipelines for women and candidates of color

• Conducted salary benchmarking to maintain competitive and equitable compensation structures

ASSISTANT GENERAL MANAGER 01/2015 to 01/2018

Samuels & Associates, Boston, MA

• Managed HR, Finance, Inventory Control, Procurement, and Customer Service for a mixed- use luxury building

• Developed and implemented new employee onboarding and training programs

• Led performance management initiatives, increasing operational efficiency

• Conducted market research to refine strategic marketing and leasing initiatives LEASING CONSULTANT 01/2011 to 01/2015

Samuels & Associates, Boston, MA

• Maintained a 95% occupancy rate through strong relationship management

• Coordinated Affordable Housing Marketing and Leasing programs

• Organized resident engagement events to foster community

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EDUCATION Emmanuel College, Boston, MA

Master of Science, Human Resources Management, 12/2013 to 01/2015 Salem State University, Salem, MA

Bachelor of Science, Business Management, 09/2008 to 01/2011 CERTIFICATIONS SHRM-SCP Certification, Society for Human Resource Management, 01/2025 SKILLS • Strategic Leadership in HR Management

• Strategic Workforce Planning

• Talent Evaluation Expertise

• Workforce Retention Strategies

• Regulatory Compliance

• Conflict Resolution Expertise

• Workforce Engagement

• Performance Improvement Strategies

• HR Systems Management

• Evidence-Based Decision Making

• Managing HRIS Implementation

• HRIS System Migration

ACCOMPLISHMENTS • Built the HR function from the ground up at a fast-growing real estate investment

firm, developing foundational policies,

processes, and systems to support

growth across 9 states.

• Reduced benefits costs by 20% in 2024

through strategic plan design and vendor

negotiations, while simultaneously

improving employee satisfaction and

engagement with enhanced offerings.

• Successfully implemented and migrated

multiple HRIS platforms, improving data

accuracy, reporting capabilities, and

operational efficiency across a multi-state

workforce.

• Designed and executed a competitive 4%

blended merit increase strategy,

aligning compensation practices with

market data to attract and retain top

talent.

• Spearheaded the transition to a third-

party leave management provider,

ensuring compliance with federal and

state-specific leave laws (FMLA, ADA,

and emerging state-specific regulations)

while enhancing administrative efficiency.

• Partnered with legal counsel to streamline

multi-state compliance, proactively

addressing evolving labor laws, wage &

hour regulations, and workers'

compensation requirements across 9

states.

• Established performance management

frameworks that aligned individual goals

with organizational objectives, fostering a

culture of accountability and continuous

development.

• Reduced hiring costs by 50% and

accelerated time-to-fill through the

implementation of an applicant tracking

system (ATS) and process optimization,

generating annual savings of $140K.

• Enhanced employee relations through

consistent policy application, proactive

communication, and leadership coaching,

reducing employee relations escalations

and strengthening workplace culture.

• Led workers' compensation audits and

claims management across multiple

jurisdictions, ensuring compliance with

state-specific requirements and

implementing proactive risk mitigation

strategies.

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