Office Administrator Administrative Assistant

*

CAROLINE WAMBUI

P.O. Box 600**-***** NAIROBI, KENYA

Mobile No. +254*********

Email address: *********@*****.***

OBJECTIVE

• Working with a firm which customer satisfaction is the basis of quality control.

• Use the knowledge and skills acquired to improve services in organization and the society.

• Dedicated to maintaining high quality standards.

• Growing with a company where I can continue to learn, take on additional responsibilities, and contribute as much of value as I can.

• I see myself as a top performing employee in a well-established organization, I plan on enhancing my skills and continuing my involvement in (related) professional associations.

COMPETENCIES

• Multi-faceted, efficient & reliable administrative professional with 10+ years of experience supporting executives, sales and managers to improve internal operations for organizations.

• Proficient in the standard office desktop software, Diversified skill sets covering administrative support, client relations, writing, human resources & recruiting.

• Excellent inter-personal, phone and digital communication skills. other skills include; workshop organization, preparing proposals, reports and general office administration. COLLEGE EDUCATION

• (2012-2013) – Bachelor of Management and Office Administration

• (2011) - Diploma in Business and Office Management

• (1999-2000) - Diploma in Secretarial Studies

• (1999) - Computer courses

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WORK EXPERIENCE

ORGANIZATION : KENYA WATER INSTITUTE

YEAR : OCTOBER 2020 TO FEBRUARY 2024

POST : SENIOR OFFICE ADMINISTRATIVE ASSISTANT

RESPONSIBILITIES:-

• General administration of the office.

• Ensure office equipment are properly maintained

• Organize and facilitate meetings, conferences, and other special events; coordinates and attend committee meetings, and participate in committee discussions, as appropriate.

• Prepare letters and/or reports, which may be highly sensitive and confidential in nature.

• Oversee the operation of office accounts, and plan and monitor expenditures; as appropriate, develop and/or coordinate budgets for the office and associated accounts.

• Provide and/or oversee provision of staff support to the office, to include handling walk-up and phone interactions, maintaining calendars and travel arrangements, screening, analyzing, and responding to incoming correspondence, handling day-to-day problems and situations, and provision of secretarial support.

• Maintaining personal files for the senior managers

• Supervising junior staff

ORGANIZATION : KENYA WATER INSTITUTE

YEAR : 11TH SEPTEMBER 2014 TO 23rd SEPTEMBER 2020

POST : ADMISSIONS OFFICER

RESPONSIBILITIES:-

• Oversee and administer the day-to-day activities of the office to ensure productive and efficient office operation.

• Supervise the work of employees in supporting roles, including assigning workload and monitoring employee performance.

• Analyze applications of prospective students.

• Coordinate the disposition and/or resolution of individual problems and disputes involving students as they arise.

• Arrange orientation programs for students

• Capture and maintain student’s enrollment data and personal details for the students in the ERP.

• Ensure students are registered in all campuses

• Prepare schedule for students refund of caution and medical fees.

• Provide comprehensive data for students in all campuses

• Advice prospective students and parents on programs offered in KEWI, application procedure, eligibility and costs involved.

• Deal with students enquires and correspondences

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ORGANIZATION : KENYA WATER INSTITUTE

YEAR : JUNE 2007 TO SEPTEMBER 2013

POST : SECRETARY

RESPONSIBILITIES:-

• Preparing proposals for short term courses

• Preparing advertisement materials for the organization e.g brochures and banners

• Organizing meetings and preparing agendas for meetings.

• Organizing for clients interest in our services, e.g conference facilities

• Managing the Director’s diary

• Composing letters and memos (responses) managing incoming and outgoing mail

• Supporting management to document and produce performance contract

• Documents and taking minutes.

• Administration of the office, including security of office documents and equipments

• Managing daily correspondence.

• Preparation of Institute Publications such as Graduation booklet, Nile Basin

• Initiative Brochure.

• Typesetting Journals/magazines eg. Farmers Guide, catalogues, invoices, etc. ORGANIZATION : GIZ WAVEPLUS PROGRAMME - INWENT, AN INTERNATIONAL ORGANIZATION FOR

CAPACITY BUILDING IN WATER AND SANITATION.

YEAR : 2007 TO 2010

POST : ORGANIZATIONAL ASSISTANT

RESPONSIBILITIES:-

• Pre-workshop preparation and organization.

• Preparation of summary sheets from participants questionnaires on their background information, responsibilities, and workshop expectations for use by Trainers.

• Sending training manuals and documentation reports to participants.

• Provide logistical and organizational support services to the documentarist and Lead Trainer in documenting course proceedings.

• Provide logistical support to participants during the course of the training.

• Support overall lead to administer and analyse the PRIME course evaluation Forms.

• Make a follow-up on the participant’s work plan getting feedback and preparing a report on the same.

• Coordinate the workshop documentation, course proceedings and the participant’s expectations.

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ORGANIZATION : NILE BASIN INITIATIVE – APPLIED TRAINING PROJECT(UNOPS)

YEAR : 2007 TO 2008

POST : SECRETARIAT

RESPONSIBILITIES:

• To invite all the participants and resource persons and ensure they confirm their participation and availability, respectively.

• To keep daily record of participants attending the course.

• To ensure that all the materials of the course are recorded and provided to the participants.

• Keep the record of all the telephone calls that have been made in respect to the course as well as the faxes thereto.

• Provide logistical support to participants during the course of the training. LANGUAGES & REMUNERATION

Fluent in English and Kiswahili

REFERENCE

Henry Kobia

Kenya Water Institute

P.O. Box 600**-*****

NAIROBI

Tel: +254-*********

email: **********@*****.***

Alfred Kirubi.

Tel: +254-*********

Email: ********@*******.***

Rodgers Kipkoech Kirui

2012 to 2013- ROWPU Operator at DynCorp International(NTMA) Tel: +254-*********

Email: ************@*****.***

Contact this candidate