GIRISH KURKURE
*** ** ******** **, **********, KY 40223
502-***-**** ***************@*****.***
Objective
Motivated and customer-focused professional with 17 years of experience in client service and relationship management, seeking a Sales Support position. Adept at handling customer inquiries, resolving issues efficiently, and ensuring a positive experience.
Key Skills
- Strong verbal and written communication
- Customer relationship management
- Problem-solving and conflict resolution
- Multitasking in fast-paced environments
- Proficient in Microsoft Word, Excel, and PowerPoint
- Adaptive, dependable, and team-oriented
Professional Experience
Advance Valves Pvt. Ltd. — Marketing Manager (West)
Aug 2022 – June 2023
Managed customer accounts and service delivery in Maharashtra.
Acted as the first point of contact for client issues, resolving queries with professionalism and efficiency.
Coordinated with multiple stakeholders including oil companies and engineering firms.
Kirloskar Brothers Ltd. — Regional Sales Manager
Jun 2021 – Apr 2022
Maintained ongoing communication with dealers and customers.
Monitored client needs and provided timely updates and assistance.
Built long-term customer relationships through service excellence.
Neles India Pvt. Ltd. — Deputy Sales Manager
Jan 2017 – Jul 2020
Provided end-to-end client support for product inquiries and orders.
Maintained detailed records and reports of customer interactions.
Pentair Valves & Controls India Pvt. Ltd. — Area Sales Manager
Dec 2011 – Dec 2016
Regularly interacted with clients, addressing their needs and ensuring satisfaction.
Crane Process Flow Technologies India Ltd. — Assistant Sales Manager
Sept 2008 – Dec 2011
Responded to client concerns, followed up on orders, and ensured seamless service.
Sak Abrasives Ltd. — Area Sales Manager
Sept 2006 – Aug 2008
Orient Abrasives Ltd. — Senior Sales Engineer
Jan 2005 – Aug 2006
Education
Master of Management Studies (Marketing)
University of Mumbai – May 2004
Bachelor of Engineering (Production)
University of Mumbai – June 2001
IT Skills
Microsoft Office Suite (Word, Excel, PowerPoint)
Email and web-based communication tools
Availability
Authorized to work in the United States. Available for immediate employment.