Customer Service General Manager

Renee Hawkins

Antioch, TN

My objective is to obtain a position with your company that will allow me to use the skills I have obtained throughout the years. I am confident that I have been and will become a contributing asset to the team. Work Experience

Owner and Operator

Avery Arms Cleaning Services

June 2017 to Present

My responsibility as the owner of Avery Arms is to advertise and elicited contracts for business. Food Service Manager

Aramark-Nashville, TN

November 2023 to May 2024

Aramark Riverbend State Corrections Institute Prison General Manager

Joe's Kwik Mart ExxonMobil-La Vergne, TN

April 2023 to December 2023

I overseen and provided customer service leadership training and coaching for all store employees. Ability to manage cash handling fuel transactions and possess the abilityto train othets on promotion procedures to ensurethe store is presentable and that all products are in stock. Proficient computer knowledge. The ability to multi-task perform repeated bending standing and reaching and occasionally lifting up to 50 pounds.

Cross country healthcare recruiter-Remote

October 2021 to January 2023

My position required me to screen candidates for nursing position all over the United States this required creating profiles and submitting them to meet the needs of the choice facilities, while meeting company required metrics. Always best care senior services charlotte

Hiring Office Coordinator

June 2021 to October 2021

This position gave me the opportunity to screen applicants and match them with the appropriate client. I was required to conduct new hire orientation, training to equip new caregiver to provide quality services in the clients home or in a facility.

Team Leader/ Supervisor (Temporary)

New Hope Treatment Center

May 2021 to June 2021

my position required me to motivate my residential counselors throughout the day to enrich each resident based on their individual treatment plan.

Lead CNA/ Activities Assistant

AHC REHABILITATION CENTER

June 2020 to May 2021

my position at ACH required me to meet the needs of my patients Therapeutically as I assisted with adl’s such as dressing feeding and meal planning, I also trained new CNA’S Services Coordinator

Addus homecare

January 2019 to April 2020

My position required me to coordinate schedules for staff to provides services for our clients. recruit screen and train new hires. I also oversaw creating spread sheets for evv insurance payments. my experience is with blue cross blue shield health star sandata and united health care. CNA

Tennessee state veteran’s homes

March 2019 to June 2019

assist residents with daily living skills and activities. Recruiter

visiting angels

September 2018 to March 2019

I was required to seek caregivers screen and train them to cover positions for our clients. I conducted the onboarding/ orientation for new hires.

Clinique Counter Manager

Bonton Department Store

February 2017 to February 2018

My responsibilities as the counter manager were to service my customers by providing excellent customer service while educating them on skincare and cosmetics. I also trained and coached my team members on selling techniques. I was also in charge of managing the counters inventory and coaching on selling techniques to reach monthly metrics.

Mental Health Counselor

Mon yough community Services

January 2015 to October 2017

My responsibilities were to assist consumers with day-to-day functions such as make appointments and keep them, schedule treatment appointments and refill medications. I was also responsible for assisting consumers with setting goals, and community integration. Art & Education Coordinator

YUMWAHA

March 2014 to April 2016

My position allowed me to train at risk youth a job readiness curriculum that taught them responsibilities and equipped them for success on how to prepare obtain and maintain a new position. Purpose of Life Home Healthcare Assistant /Administrator/ Staffing Purpose of Life

February 2013 to August 2015

My duties were to assist the administer while recruiting staff providing training input payroll and scheduling. I also made home visits to ensure quality care was being provided. House Manager

Pennsylvania Mentor

April 2011 to July 2013

My position allowed me to train direct staff to assist with day to day living skills for our residents. I also tracked hours for payroll, assisted with transportation for our residents to and from outings and work. I also was involved with creating community integration plans for each of our residents. Education

High school Diploma in human services

some College Penn state Fayette

Harrisburg community college

Doctoral degree in Divinity

School of the Great Commission Seminary - South Carolina Skills

• I’m a multitasker. I can function under pressure. I consider myself a good

• listener, and I’m an affective communicator. Customer service, Customer Care,

• supervising experience, Training Developing, and motivating teams to reach goals.

• Healthcare Management

• First Aide, CPR, AED Certified BLS Certificate

• Renee S. Hawkins

• Professional/ Manager/ Coordinator Healthcare

• Behavioral Health

• Sales Experience

• Retail Management

• Crisis management

• Recruiting

• Group therapy

• Conflict management

• Meeting Facilitating Program

• Developing

• Medical Records

• Research

• Curriculum development

• Child

• Family

• Counseling Phlebotomy

• Schedule management

• Filing

• Microsoft Outlook

• Human

• Resources

• Retail Sales

• Microsoft Office

• HRIS

• Restaurant experience

• Food Service Management

Certifications and Licenses

AED Certification

CNA

BLS Certification

CPR Certification

ServSafe

January 2024 to January 2029

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