Delivery Driver Customer Service
Resume:
ANTONIO
MCINTOSH
mcintosh*antonio@yaho
o.com
Decatur, GA 30035
Online Digital Resume
Efficient driver with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping
abilities with strong attention to detail and systematic approach to meeting all transportation needs.
Hardworking transportation professional with over 20 years of driving experience, valid license and clean history. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and
multitasking skills with observant nature and strong safety focus.
PROFESSIONAL SUMMARY
CalArk (NAPA) - Delivery Driver
Norcross, GA • 08/2022 - Current
Amazon - Delivery Driver
Alpharetta, GA • 07/2022 - 08/2022
WORK HISTORY
Completed on-time deliveries by choosing best and most efficient routes.
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Operated vehicle safely in highly congested areas with no traffic violations.
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• Created and submitted delivery and DOT logs.
Completed rush deliveries on tight timetables to satisfy customer needs.
•
Delivered packages to customer doorsteps and business offices.
•
Communicated customer complaints, requests and
feedback to company management for swift resolution.
•
Completed on-time deliveries by choosing best and most efficient routes.
•
Operated vehicle safely in highly congested areas with no traffic violations.
•
Completed rush deliveries on tight timetables to satisfy customer needs.
•
• Delivered packages to customer doorsteps and business SKILLS
• Passenger support
• SUV vehicles expertise
• Driving and transportation
• Customer Service
• Dependability and Honesty
• Customer Relationships
• GPS Navigation
• Valid Driver's License
• Ability to Lift 50 Pounds
Traffic Laws and
Regulations
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• Pallet Jack Operation
• Liftgate Operation
• Dispatch Collaboration
• Safety
Familiarity with DOT
Regulations
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Union High School
Tulsa, OK • 05/1992
High School Diploma
EDUCATION
World TESOL Academy
London, UK • 05/2021
Master of Arts: Accredited
Teaching Certifications
Honor Roll as sophomore
and junior during high
school campaign.
•
Member of AHS Honor
Society
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CERTIFICATIONS
• Certified
• License
• Training
Fed Ex Express - Deliver Driver (Courier)
Marietta, GA • 06/2021 - 07/2022
Amazon - Warehouse Associate (picker)
College Park, GA • 03/2021 - 06/2021
offices.
Communicated customer complaints, requests and
feedback to company management for swift resolution.
•
Contacted customers prior to delivery to confirm and coordinate delivery times.
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• Adhered to safe lifting techniques to avoid injuries Completed on-time deliveries by choosing best and most efficient routes.
•
• Created and submitted delivery and DOT logs.
Operated vehicle safely in highly congested areas with no traffic violations.
•
Completed rush deliveries on tight timetables to satisfy customer needs.
•
Delivered packages to customer doorsteps and business offices.
•
Communicated customer complaints, requests and
feedback to company management for swift resolution.
•
Drove operational improvements which resulted in
savings and improved profit margins
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Completed paperwork, recognizing discrepancies and promptly addressing for resolution
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Managed team of employees, overseeing hiring, training and professional growth of employees
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Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
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• Worked safely around moving machinery.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
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Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
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Cleaned and maintained warehouse in compliance with OSHA safety standards.
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Performed inventory control, such as counting and
stocking merchandise.
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Offered friendly and efficient service to customers, handled challenging situations with ease
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• Created spreadsheets using Microsoft Excel for daily, TRN (The Reserve Network Staffing) Glock - Assembly Technician
Smyrna, GA • 12/2020 - 03/2021
Uber - Driver
Atlanta, GA • 12/2019 - 04/2020
Lyft - Driver
Atlanta, GA • 09/2018 - 12/2019
weekly and monthly reporting
Kept eye on material levels, counted supplies and
restocked components to maintain production.
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Trained 10 assemblers and provided adequate knowledge about processes
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Assigned and oversaw daily production schedules to employees
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Inspected all work for quality and compliance with design standards
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Transported clients from residences to home and or office location.
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Delivered goods and products to customer on time and in excellent condition.
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Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
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Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
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Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
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Coordinated efficient routes to avoid delays and
optimize schedules.
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Demonstrated professional conduct with clients and families do deliver outstanding customer service.
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Delivered goods and products to customer on time and in excellent condition.
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Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
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Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
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Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
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Golden Gate Llc - Vehicle Service Attendant
Atlanta, GA • 04/2013 - 09/2018
(Solomon And Morgan Staffing) World Pac - Warehouse Assistant
Forest Park, GA • 08/2012 - 04/2013
APT Staffing Services - Leasing Professional
Coordinated efficient routes to avoid delays and
optimize schedules.
•
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
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Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
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Answered, scheduled and responded to reservation calls at specific times and locations
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Maintained cleanliness, neatness and organization of all areas.
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• Refurbish new and used automobiles.
Washed vehicles exterior and interior for excellence, therefore ready use.
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Sorted materials such as metals, glass or plastics into appropriate containers for recycling.
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Inspected materials to determine appropriate
placements for repurposing or disposal.
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Worked with clients and visitors to accurately sort materials for further handling.
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Prepared mechanical inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
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Prepared orders for shipment by systematically picking, packing and labeling merchandise.
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Cleaned and maintained warehouse in compliance with OSHA safety standards.
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Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
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Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and
properly stocked.
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Handled day-to-day shipping and receiving overseeing more than 40 packages per day
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City Of Los Angeles, CA • 01/2012 - 06/2012
UPS - Driver Helper
Van Nuys, CA • 10/2011 - 01/2012
Career Strategy Incorporated - Maintenance (Porter) Los Angeles, CA • 02/2010 - 10/2011
Encouraged prospective tenants to fill out applications after property tours.
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Contacted and followed up with tenants on renewal
notices.
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Validated rental eligibility by using 's verification process.
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Marketed property to local businesses through collateral, emails and phone calls.
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Invited prospects to fill out application upon completion of property tour.
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Greeted clients, showed apartments, and prepared
leases.
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Performed background checks on over100's apartment applicants
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Lifted boxes and products with correct safety gear and techniques.
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• Used dollies and equipment to move heavy items.
Assisted driver with product or package deliveries to residential and commercial locations.
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Displayed very good communication and customer
service skills.
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Exhibited good attendance, work habits and willingness to learn job functions.
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Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
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Surrounded items in cling film, padded blankets and tape to protect frkom damage
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• Learned appliances and to support office needs.
Improved operations by working with team members and customers to find workable solutions.
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Used problem-solving skills to alleviate issues efficiently with minimal supervision.
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Troubleshot equipment breakdowns and performed
preventive maintenance.
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• Followed work orders and specifications for machine and Hertz - Vehicle Service Attendant
Los Angeles, CA • 08/2004 - 01/2009
equipment replacement, repair or maintenance.
• Installed new locks, door handles and door closers. Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
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Handled 24 calls per day to address customer inquiries and concerns
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Maintained cleanliness, neatness and organization of all areas.
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Managed wide variety of customer service and
administrative tasks to resolve customer issues.
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Recognized by management for providing exceptional customer service.
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Sorted materials such as metals, glass or plastics into appropriate containers for recycling.
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Inspected materials to determine appropriate
placements for repurposing or disposal.
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Worked with clients and visitors to accurately sort materials for further handling.
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Handled customer issues with confidence, using complex problem solving to provide effective resolution
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