****.*****@****.***
Dale City, VA *2193
Skills
• REMOTE WORK READY
• Requires Minimal Direction
• Proficient with Google Suites,
Microsoft Office, SAP
• Administrative Support
• AR/AP Invoice Processing
• Customer Service-Oriented
• Data Entry Accuracy 50 wpm
• Effective Problem Solving
• Excellent Interpersonal Abilities
• Expense Reporting
• Information Confidentiality
• Mindfulness Attention to Detail
• Office Management
• Research Abilities
• Initiative-taker
• Scheduling
• Spreadsheet Tracking
• Strong Multitasking Skills
• Travel Arrangements
• Research Abilities
Education And Training
Computer Programming
ECPI
RICHMOND
Jody Smith
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects, and providing stellar administrative support to executive team. Analyzes, prioritizes, and completes tasks with professionalism and sound judgment. Experience
Poshmark
Ambassador II (Owner)
Dale City, VA
12/2018 – 12-2025
• Created detailed product descriptions for online listings.
• Entered inventory for sale into Poshmark database.
• Packaged all items sold and shipped from the local Post Office.
• Tracked orders from placement to delivery to ensure timely delivery.
• Maintained high feedback ratings from customers by responding quickly. Northrop Grumman Technical Services - Program Control Analyst & Sr. Executive Assistant
Fairfax, VA
07/1987 - 04/2012
• Utilized SAP to create and maintain over two hundred Personal Technical Agreements ensuring adequate funding throughout the life cycle of projects.
• Accounts payable and accounts receivable, bank statements and GL reconciliations, JV uploads.
• Generated and verified accuracy of annual 1099 data sent to the IRS.
• Maintained an up-to-date database of customer information such as contact details, payment records and service agreements.
• Monitored subcontractor performance to ensure timely completion of deliverables within established budget parameters.
• Participated in team meetings to review project progress, provide input on strategies for improvement or discuss potential issues.
• Processed insurance billings and claims for linguists including medical treatment.
Northrop Grumman Mission Systems - Sr. Executive Assistant & FSO Fairfax, VA
11/1987 - 08/2006
• Demonstrated administrative management of the executive office using tact, diplomacy, exceptional problem solving, and interpersonal communication skills.
• Functioned as a liaison between the executive team and other departments.
• Prepared briefings, reports, and presentations for customer and corporate reviews.
• Processed expense reports, check requests, purchase orders and goods receipts.
• Managed $24,000.00 Petty Cash Imprest Fund.
• Participated in recruiting over one thousand linguists for overseas work with the military.
• Domestic and international travel, agendas, necessary contacts, and other information for executive travel.
• Managed classified materials per DoD and Northrop Grumman requirements.
• POC for annual DIS inspections within our organization.
• Security Clearance: Former TS
AAA Mid-Atlantic - Emergency Road Service Dispatcher Fairfax, VA
01/1997 - 12/1998
• Processed customer requests for emergency roadside assistance services including towing, tire changes, fuel delivery, jump-starts, lockouts, and winching.
• Researched customer information using various software applications to verify coverage levels and eligibility status.
• Provided customers with estimated times of arrival for service technicians as well as updates throughout the process.
• Monitored technician progress in providing service to ensure timely completion
. of assignments.