Human Resources Business Partner
Resume:
JOHN CARTWRIGHT
ACCOMPLISHMENTS
Unemployment Compensation,
previous to me joining Strong
Industries, Inc. was not paying
attention to Unemployment claims
coming from current and previous
employees. For my first year, I made it
my project to go back and investigate
past claims as well as current claims.
For the years of 2020 and 2021, I had
$398,000.00 returned to Strong's
unemployment account. In 2022, I had
$100,000.00 returned. In the years of
2023 and 2024, I worked to get our
annual unemployment charges down
to approximately $38,000.00/annually.
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Workers' Compensation, I worked
diligently with our new Safety
Manager to develop a company wide
safety program. We went through the
company department by department,
we corrected all safety issues, we
designed new safety processes,
developed training programs for all
employees in all departments and
required positions. Through our hard
work, we updated the company's
incident reporting and action
program. We did more detailed
investigations, made better judgement
calls on injuries and illnesses. We
decreased our mod significantly three
years in a row. We developed a safety
bonus program that would be raffled
off every thirty days if no accidents
that created lost time.
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SKILLS
I am a Human Resources Professional with 20+ years experience. I have a passion for Human Resources and the everyday challenges and constant updates and changes. I work well with others and have outstanding listening skills. My communication skills and computer skills are well above average.
You will find that I am a loyal employee. I am not one that holds back, I am always willing to share my thoughts, I am not a "yes" man, I am not one to tell you only what you want to hear. My goals are what is the best interest of the company. I am a team player, from the time of recruiting new employees, onboarding, retention and the complete employee cycle. Policy and procedure is one of my strong areas. I have created and amended numerous handbooks to meet the needs of the company. Compliance and I-9 records are an additional strong point to my experience.
WORK HISTORY
February 2021 - May 2025
Human Resources Director Strong Industries Inc., Northumberland, PA
• Worked with hiring managers to develop job descriptions and ensure ADAA compliance.
• Worked with HR Coordinators to develop a recruiting and interview plan for each position, identifying effective sources for candidates.
• Efficiently and effectively assisted in filling open positions.
•Developed and maintained affirmative action program; filed EEO-1 report each year, maintained records to conform to EEO regulations. Monitored and ensured adherence to the Affirmative Action Plan during the recruitment and selection process
• Assisted in the management of day-to-day employee related matters including employee performance, investigations and progressive discipline.
Administered health and welfare plans as well as worked with retirement plan. Performed periodic audits to ensure accurate record keeping and proper deductions.
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• Assisted in the researching of options and developing of communication pieces for the Annual Open Enrollment process.
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• Lead employee meetings to communicate HR policies, annual benefits and special announcements.
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• Developed and lead new employee orientation to ensure employees gain and understanding of benefits, policies and become familiar with job and organizational requirements.
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• Conducted training sessions for employees and management team. leave of absences, including STD, LTD and FMLA.
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• Responsible for administration and compliance of workers' compensation programs, which includes OSHA posting and reporting requirements.
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• Developed and wrote, revised, edited and proofread company HR policies and procedures and related documents as needed.
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CONTACT
Bloomsburg, PA 17815
**************@*****.***
Human Resources Management
Performance Management
Recruiting
Succession Planning
Workers' Compensation
Conflict Management
Talent Acquisition
Employee Evaluation
Workforce Development
Benefits Administration
Strategic Planning
Interviewing
Microsoft Office
Microsoft Excel
Leadership
Project management
Microsoft Word
Microsoft Powerpoint
VOLUNTEER WORK
Recording Secretary - Liberty Fire
Company/Bloomsburg, PA
Board Member - YMCA/Berwick, PA
ACCOMPLISHMENTS
Grandview Rehabilitation Canter:
Previous to my joining the company, all
employees were brought in at the same
rate of pay based on their position. If a
CNA came in fresh out of class, she/he
would have the starting rate of
$10.00/hr., I could have another CNA
apply who has 10 years experience,
she/he would also start out at $10.00/hr.
I developed a pay scale based on a new
hires experience, increasing rate for
inexperienced CNA to $12.00/hr. in the
door. If we had a CNA apply with ten
years of experience, their rate of pay
depended on the number of years of
proven experience. This increased the
number of applicants as well as the
number of acceptances of positions. This
new pay scale also gave the company the
eligibility to decrease the number of
agency staffing that we had to bring in.
This was major savings.
David J. Thompson Mailing Corporation
• Ensured compliance with all local, state and federal employment laws, rules and regulations
• Ensured that all Strong Industries, Inc. locations have appropriate required legal notices and postings, audited semi-annually to ensure compliance.
• Assisted in the development/implementation of performance evaluation and reward systems.
• Participated in surveys to ensure pay scale complies with changing laws and regulations and meets organizational objectives.
• Provided internal training and coaching to supervisors on employment law, harassment, code of ethics and performance management among other topics.
• Coordinated implementation/maintenance of Human Resources Information Systems (HRIS), always looking for new ways to improve system use and keep up to date on upgrades.
• Developed departmental reports to measure HR statistics.
• Processed weekly payroll.
February 2017 - October 2019
Human Resources Generalist The Wright Center, Scranton, PA Lead employee meetings to communicate HR policies, annual benefits and special announcements.
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Developed and lead new employee orientation to ensure employees gain and understanding of benefits, policies and become familiar with job and organizational requirements.
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Conducted training sessions for employees and management team. leave of absences, including STD, LTD and FMLA.
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Responsible for administration and compliance of workers' compensation programs, which includes OSHA posting and reporting requirements.
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Developed and wrote, revised, edited and proofread company HR policies and procedures and related documents as needed.
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Worked with hiring managers to develop job descriptions and ensure ADAA compliance.
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• Efficiently and effectively assisted in filling open positions. Responsible for the oversight and collecting required data for the HR Balanced Scorecard.
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Participated in recruitment events such as job fairs, and interview session.
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Developed and maintained affirmative action program; filed EEO-1 report each year, maintained records to conform to EEO regulations. Monitored and ensured adherence to the Affirmative Action Plan during the recruitment and selection process.
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• Assisted with processing of visas such as J-1 and H1-B. Assisted in the management of day-to-day employee related matters including employee performance, investigations and progressive discipline.
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Ensured compliance with all local, state and federal employment laws, rules and regulations
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Ensured that all Wright Center locations have appropriate required legal notices and postings, audited semi-annually to ensure compliance.
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Assisted in the development/implementation of performance evaluation and reward systems.
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Participated in surveys to ensure pay scale complies with changing laws and regulations and meets organizational objectives.
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Assisted in benchmarking positions against market to ensure competitive compensation.
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Provided internal training and coaching to supervisors on employment law, harassment, code of ethics and performance management among
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Previous to joining the company, they
had no safety standards in place. I took
part in developing the safety program
and safety committee. Human Resources
lead the Workers' Comp. program. I
developed a return to work policy for
any employees who suffered an injury or
an illness. Any claimant that was placed
on restricted duty, we designed this
program to get the claimants to work to
perform tasks within their reign of
restrictions. This decreased our lost time
significantly as well as th MOD. Of
course any claimant that was not able to
perform any tasks at all were placed in
our loss time category and received
income through our Workers' Comp.
carrier.
In addition, I took part in the company
going to "Self Pay" with our medical
claims. If we would have not changed,
due to financial issues with the
company, we would have gone
bankrupt. Working with our broker, he
sat with and guided us through the
entire changeover, in addition finding
funds that should be credited to the
company, for example the prescription
drug program should have been
returning thousands of dollars to the
company.
October 2013 - December 2016
Human Resources Director Grandview Nursing and Rehab, Danville, PA other topics.
Coordinated implementation/maintenance of Human Resources Information Systems (HRIS), always looking for new ways to improve system use and keep up to date on upgrades.
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• Developed departmental reports to measure HR statistics.
• Worked with Payroll to ensure accurate record keeping of time off. Lead effective FTE allocations and position control in collaboration with leadership of finance and operations.
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Performed annual contract reviews of HR Vendors (i.e. SilkRoad, EAP, Hire Right).
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Assisted annually with Resident Recruiting and Matching. Every July, 70 to 75 new Residents were brought into Residency Program. Assisted in four-day orientation for new Residents.
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Assisted in credentialing of new Physicians, CRNPs, Physician Assistants, Social Workers and nursing licenses.
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• Developed and implemented Human Resources policies.
• Supported strategic objectives.
• Recruited and hired staff.
• Ensured compliance with laws and regulations.
• Motivated and supported sporting staff. Culture development.
• Maintained staff records.
• Managed employee benefits.
• Identified staffing needs and created job descriptions.
• Designed and directed training programs.
• Safety Committee organizer and President.
• Devised hiring and recruitment policies for 200-employee company. Processed employee claims involving performance issues and harassment.
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Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
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Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
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Handled on-boarding process for newly hired employees and distributed all paperwork.
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Structured compensation and benefits according to market conditions and budget demands.
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Conducted thorough compensation analyses to maintain competitive pay structures within the industry market standards.
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Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
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Provided immediate updates to entire employee pool when policies and procedures were altered.
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Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
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• Oversaw workers' compensation program for employees injured on job. Managed workforce planning initiatives, ensuring appropriate staffing levels across departments while minimizing costs associated with overtime or temporary workers.
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Monitored and handled employee claims involving performance-based and harassment incidents.
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Reduced turnover rates through effective talent acquisition and retention strategies.
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Answered employee inquiries regarding health benefits and 401k options.
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January 2002 - October 2013
Human Resources Manager David J. Thompson Mailing Corporation November 1991 - January 2002
Production Supervisor David J. Thompson Mailing Corporation Championed change management projects, effectively communicating new policies or processes throughout the organization.
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Conducted exit interviews to better understand reasons why employees were separating from company.
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Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
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• Conducted company-wide town hall meetings to convey updates.
• Developed incentive program for hiring of and retaining of employees. Created and implemented forward-thinking initiatives to improve employee engagement.
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• All aspects of the Human Resources Department.
Advised managers and supervisors about the steps in the progressive discipline system of David J. Thompson ("The Company"). Counseled managers on employee issues.
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Assisted with the monitoring of The Company wage and salary structure and variable pay systems within The Company including bonuses and raises to ensure market-based equity and intentional, strategic recruitment and retention.
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Complied with all existing government and labor legal and government reporting requirements including any related to EEO, the ADA, FMLA, ERISA, the Department of Labor, workers' compensation, OSHA and so forth. Maintained minimal company exposure to employment-based lawsuits.
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Protected the interests of employees and The Company in accordance with company Human Resources policies and governmental laws and regulations.
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Assisted with the carrying out of a company-wide process of organization development that addresses issues such as succession planning, superior workforce development and career advancement, and key employee retention.
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Assisted with employee communication and feedback through such avenues as company meetings, suggestions programs and newsletters.
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Helped monitor the organization's culture so that it supports the attainment of The Company's goals.
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• Oversaw the monthly reconciliation of benefit billing statements.
• Oversaw disability, workers' compensation and FMLA claims.
• Lead the internal leadership training program.
• Lead policy development along with CFO and CEO.
• Devised hiring and recruitment policies for 245-employee company. Responsible for 150 machine operators, 4 material handlers, 6 Quality Control and 12 maintenance mechanics.
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• Daily schedule of machines to meet mail dates.
Hourly monitoring of production numbers to guarantee completion for confirmed mail date.
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• Set up of new jobs as other jobs completed.
• Client samples.
• Employee attendance, Disciplinary Actions and Terminations. Managed team of 140 production associates, overseeing productive production processes and meeting all deadlines.
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• Resolved issues quickly to maintain productivity goals. Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
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January 1987 - November 1991
Human Resources/Benefits Specialist Berwick Healthcare Center Responsible for the enrollment of Healthcare Corp. employees in benefit programs.
• Established clear priorities and production quality standards. Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
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Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
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Evaluated existing production processes and identified areas for improvement.
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Prepared monthly insurance invoices for Finance Director and explained any variances.
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• Participated in monthly orientation program for all new hires. Streamlined benefits administration processes for increased efficiency and reduced errors.
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Improved staff morale by implementing grade, salary and benefit programs in accordance with established standards.
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Handled escalated customer service inquiries from employees experiencing difficulties navigating their health insurance coverage successfully.
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Educated employees on available benefits options through informative presentations, one-on-one consultations, and written communications.
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Contributed to the design of competitive compensation packages by analyzing market data and internal equity considerations.
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Prepared detailed reports on benefits usage trends for management review and decision-making purposes.
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Conducted thorough audits of benefits programs to identify areas for improvement and cost savings opportunities.
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Partnered with other HR professionals to develop and deliver comprehensive training programs on benefits administration for new hires and existing staff members.
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Implemented new wellness initiatives to promote a healthier workforce, resulting in reduced absenteeism and increased productivity.
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Assisted with design and implementation of various employee benefits programs.
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Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
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Collaborated with HR to develop and maintain up-to-date benefits manual.
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Implemented open enrollment system to streamline benefits processes for employees.
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Coordinated and conducted employee orientations to promote understanding of coverage and options.
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Observed strict procedures to maintain data and plan participant confidentiality.
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Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in- person interactions.
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Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
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Managed annual open enrollment periods, ensuring seamless transitions between plan years for all employees.
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Served as the primary point of contact for both employees and external partners regarding all aspects of company-sponsored benefit programs.
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Ensured compliance with federal, state, and local regulations by maintaining accurate records of employee benefits plans.
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EDUCATION
Some College (No Degree) Accounting
Bloomsburg University, Bloomsburg, PA
Associate of Science Business Management, Accounting and Business Management
Penn Tech, Williamsport, PA
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