Chief of Staff/Executive Business Partner

MELISSA J. BORUM

United States ️ *******.*****@*****.*** 480-***-**** LinkedIn

SUMMARY

Strategic executive partner with 15+ years of experience supporting C-suite leaders across diverse industries including tech, healthcare, and government sectors. Leveraging an MBA with a focus on leadership, I specialize in driving operational efficiency, managing enterprise-level projects, and translating executive vision into actionable outcomes. Skilled in business operations, stakeholder engagement, and cross-functional collaboration, I enable executive teams to execute high-impact initiatives. Known for discretion, clarity in communication, and a proactive approach to problem-solving, I thrive in fast-paced environments where strategic execution and team alignment are key, as well as being exceptionally passionate about organizational excellence and making a meaningful and positive impact. EXPERIENCE

Senior Executive Assistant SurveyMonkey Apr 2024 – May 2025

- Operated as a strategic partner to the Chief DEI & Social Impact Officer and SVP, Head of Product, ensuring alignment on executive priorities and team deliverables.

- Drove cross-functional planning, communications, and stakeholder engagement to advance organizational goals.

- Led project coordination for company-wide DEI initiatives, aligning resources and timelines with executive goals.

- Managed complex calendaring, travel, and meeting workflows with an emphasis on strategic time allocation and operational efficiency.

Executive Business Partner Siteimprove Feb 2023 – Nov 2023

- Increased executive team productivity by 30% by developing time optimization systems and strategic planning tools for the EVP, Global Head of Sales.

- Directed end-to-end logistics for global executive operations—coordinating 150+ meetings and 50+ travel engagements with 99% accuracy.

- Acted as a liaison between executive leadership and business functions to drive prioritization and progress on key initiatives.

Executive Administrator to Co-Founder Collective Health Aug 2018 – Jan 2023

- Supported leadership through strategic planning and coordination across business development, legal, and clinical operations.

- Oversaw execution of high-value client programs across three departments, contributing to $18M in annual revenue.

- Managed executive scheduling for six senior leaders, balancing over 200 high-level meetings and engagements annually.

Executive Administrator to the President Edelman Apr 2017 – July 2018

- Partnered with the Chief of Staff and President to streamline executive workflows and enhance interdepartmental coordination.

- Introduced operational improvements that saved 25+ hours weekly, enabling leaders to focus on strategic growth—contributing to $500K in new business wins.

- Coordinated internal and external communications and aligned cross-team project execution. Communications Administrative Analyst United States Air Force Mar 1998 – Oct 2008

- Led classified communications strategy and training for aircrew, ensuring zero infractions over a 10-year career.

- Served as key liaison to the Joint Chiefs of Staff and supported global special operations missions, maintaining Top Secret/SCI clearance.

- Developed mission-critical communication protocols for cross functional aircrew member global operations worldwide.

EDUCATION

Master of Business Administration (MBA), Emphasis: Leadership Grand Canyon University 2016 GPA: 3.8

SKILLS

Project Management • Strategic Planning • Operations & Workflow Optimization • Stakeholder Communication • G-Suite & Microsoft Office • CRM Tools • Leadership Development • High-Level Confidentiality • Cross-Functional Team Support • Executive Reporting & Analysis

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