Customer Service Data Entry

camillebethel**@Camille gmail.Stokes com Hollywood, FL

WORK HISTORY

CSR at Hyatt Hotels Corporation

**/**** - ******* (3 years)

*Teletech Work from home as a customer service handling volume of calls for Intuit Turbo Tax Solving problems for customers with logging into their account. CSR/Data Entry Clerk Work from home as a customer service handling volume of calls for Intuit Turbo Tax Solving problems for customers with logging into their account., Miramar, FL September 2011 - January 2012 Work from home as a customer service handling volume of calls for Best Buy. solving problems for customers with recent orders and making sure they get there items or if they needed to cancelled an order. This was a seasonal job over the christmas holidays.

Data Entry Clerk at Employment Agency

05/2015 - 10/2015 (6 months)

*Prescribe Rx, May 26, 2015 - June 4, 2015 Verifying patients prescription account that they ordered. Also, Inputting orders in for the patients so it could be processed to get ready to be shipped out. Customer Service at Emblem Health

12/2014 - 01/2015 (2 months)

*as a customer service representive answering customers calls about their health insurance. Also solving billing matters that they may have in question. On Call

Data Entry/Customer Service at Premiere Agency

12/2014 - 01/2015 (2 months)

Data Entry Clerk at Pitney Bowes

05/2012 - 01/2014 (2 years)

*Sorting Sorting out the mail and separating by names, new address, deceased etc. The next Procedure is to inputted over 250 statements into the computer by accounts number and verifying The statements to make sure everything that is showing on the statement matches what it shows on The computer. If it does not match then the statements would be put into a bin where it will have to be more research done. I also copied customer statements for our record just before there letter gets mail out. This is an on call position when they get an overload of mail that needs to be process in amount of time then I am on call. When the work is back to normal my assignments is over with until they need me.

CSR/Data Entry Clerk/Accounts Receivable and Collections at Massey Yardley 05/2005 - 10/2007 (2 years)

*Assisted customers over the phone and inputted different accounts into the computer. Made sure invoices of each customers business accounts were updated every month. Handled collection calls on past due accounts and worked with customers to resolve account issues. Examined documents for completeness, accuracy and performance to standards. Processed invoices.

Data Entry Clerk/ Receptionist at Toyota of Hollywood 11/2003 - 03/2005 (1 year)

*Handled busy multi-line phone to assist customer with incoming and outgoing calls, Used the Alpha and Numerical system to input variety of information. Answered multiphone lines in the sales department. Used computers to input, access, or retrieve data. Load tapes, disks or paper into computers or peripherals. Maintained records, reports, or files. Performed typing or data entry for extended duration

EDUCATION

Broward College

Graduated 1993

Computer Science

SKILLS

Customer Service, 10 years

LANGUAGES

English, Native/Bilingual

SOCIAL NETWORKS

Facebook, https://Peach Beal

Twitter, https://Zip recruiter

Linkedin, http://linkedin.com/in/modou-jallow-0427b421a ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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