Customer Care Independent Contractor
Resume:
Jacqueline Thomas
Phoenix, AZ *****
************@******.***
Professional Summary
Multi-year professional providing assistance to improve the social and psychological functioning of children and their families, to maximize the family well-being and the academic functioning of children. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Substitute Teacher/Assistant
Delta T-Group-Phoenix, AZ
January 2016 to Present
fill in for teacher and positions when needed
Caregiver/Companion/Direct Care
Building A Community Connetion-Orlando, FL
June 2000 to March 2020
I’m a independent contractor and I’m stil with Delt T as a present contractor Customer Care Professional
Optum-Orlando, FL
August 2014 to February 2015
Incoming call from members about their health care plans, changing doctors and looking up specialist for consumers.
Paraprofessional Educator
Orange County School Board-Orlando, FL
March 1999 to December 2014
Prepared bulletin boards and displays of pupil work (drawing, writing, and art work) • Assisted socially, emotionally challenged pupils, VPK and Pre-K • Reinforce basic skills such as colors, shapes, number recognition and social skills • Assisted in observing and role-modeling positive social skills in interactive centers • Provided special care to special needs and ESE students Education
Associates of Science High in Human Services
Columbia College-Orlando, FL
June 2010 to January 2012
Skills
• Mechanical knowledge
• Tutoring
• Assisted socially, emotionally challenged pupils, VPK and Pre-K
• Excellent knowledge of computers and software used in schools
• Behavior Management
• Assumed teacher’s role in class whenever necessary
• Reinforce basic skills such as colors, shapes, number recognition and social skills
• Participated in staff training and meetings
• Experience with Children
• English
• Whenever necessary
• Classroom Management
• independence
• Excellent knowledge of computers and software used in schools (10+ years)
• Developmental Disabilities Experience
• Customer service
• Curriculum Development
• responsibility
• Infant Care
• Home Care
• Prepared bulletin boards and displays of pupil work (drawing, writing, and art work)
• Sales
• Provided special care to special needs and ESE students
• Ability to set a positive example in the matters of behavior
• Teaching
• engaged the help of specials (speech, P.E., occupational therapy, etc.)
• Childcare
• Assisted in observing and role-modeling positive social skills in interactive centers
• Early Childhood Education
• Organizational Skills
• Special Education
• Applied Behavior Analysis
• Meal Preparation
• Computer literacy
• Social work
• Data collection
• Encouraged sociability
• Autism Experience
• Communication skills
• Basic math
• Toddler Care
• Case Management
Certifications and Licenses
CPI
July 2024 to July 2025
CNA
CPR Certification
AED Certification
Paraprofessional Certification
Child Development Associate Certification
BLS Certification
Board Certified Autism Technician
First Aid Certification
RBT Certification
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