Medical Assitant
Resume:
Amanda Laurie
North East, MD *****
*****************@***********.***
To obtain a position within a company that will allow me to fully utilize my dedicated personality, ability to multitask. and my willingness to learn, as well as possibly help others learn. I look forward to growing as an individual, as well as a team member. Authorized to work in the US for any employer
Work Experience
Guest Safety Officer
Hollywood Casino - Perryville, MD
August 2023 to Present
• Provide superior service to guests by seeking opportunities to be of service, maintaining highly visible patrols to ensure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively.
• Check IDs at the door to make sure patrons coming in are 21 years of aging older and the their ID is up to date and not expired
• Check inside of bags to make sure there is no alcoholic beverages or weapons of any kind
• Make sure there is no beverages of any kind of leaving the building Inventory Control Specialist
Radial - North East, MD
March 2022 to June 2022
• Monitored and maintained current inventory levels; processes purchasing orders as required; tracks orders and investigates problems.
• Maintained database
• Performed physical count of inventory
• Reconciled actual stock count to computer-generated reports
• Processed and documents returns as required following established procedures.
• Performs routine clerical duties, including data entries
• guided, and train staff/student employees, interns, and/or volunteers performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation.
• Performed miscellaneous job-related duties as assigned. Jewelry Specialist
Jared the Galleria of Jewelry - Christiana, DE
March 2019 to March 2020
• Listens attentively to a customer's needs and give explicit explanation to satisfy such a customer, Match the perfect piece to the their personality.
• Clienteling to establish long-term relationships with key customers based on data about their preferences, behaviors and purchases. Also to inform about the Sales coming up that week/month.
• Help find the perfect piece of jewelry
• Providing relevant information about the jewelry, including stones,cuts, and setting types
• Explaining all of the different warranties
• Opening Credit and or leasing applications
• offering to clean their jewelry for free, or clean it during the 6 month check up
• Explaining all the things wrong with the piece if there if anything, but make the person feel better knowing we can fix it.
• Explaining how all work done in shop is warrantied for 6 months helped people feel more comfortable with the work being done to their special pieces
• Suggesting repairs and filing out repair tickets for the design and service center
• Cashier duties
• Helps with daily display of items that are available for sale in store Lead Cashier / Front End Customer Service Associate Home Depot - Glasgow, DE
July 2013 to October 2016
• Performed excellent first contact customer service issues promptly and professionally.
• Arrived early to perform pre operational duties, which included,but not limited too opening tills, printing schedules, ensuring all my employees where fit for duty
• Closed store with upper management
• Made sure all closing duties where completed such as, all tills were taken out and counted in the back, and all returns were put away at the end of shift.
• made sure all cashier's cleaned up their area,and front end of store was presentable for the opening shift.
• Approve discounts over $50 or more
• Coordinating brakes schedule to ensure that we never fell short of cashier at any given time.
• Held responsible for handling cash
• Performed various administrative duties
• Handled high volume of in and outbound calls and transferred call accordingly
• Supported management team
• Managed the training and career development of new employees online with corporate goals and objectives
• Preformed monthly scanning tests for the cashier's to make sure they where scanning everything on cart to help loss prevention
• Received and entered online orders
• Worked as a team member and was always willing to lend a helping hand at any given time. Medical Assistant
Woman's Medical Care - Elkton, MD
May 2008 to October 2011
• Checked patient vitals • Updated medical charts • Converted paper charts to computerized charting system • Educated, and assisted office staff on using new computer software • Prepped patients for clinical procedures • Assisted doctors during in-office surgical procedures • Answered phones, transferred calls accordingly along with Scheduled and confirmed patient appointments • Performed Non-Stress- Tests on patients.
• Analyzed all irregular test results • Strong attention to detail in charting, monitoring vital signs and ensuring continuum of care • Other duties as assigned (i.e. cleaned patient rooms, sterilized medical instruments for doctors' use during procedures).
Education
Associate in Medical Assistant
Cecil Community College - North East, MD
September 2004 to October 2006
High school diploma or GED
North East High School - North East, MD
September 2000 to August 2004
Skills
• Microsoft Office (10+ years)
• Google Docs (3 years)
• Medical Terminology (6 years)
• Customer Service Skills (10+ years)
• Medical Records (4 years)
• Medical Billing (1 year)
• Medical Coding (1 year)
• Training (6 years)
• Microsoft excel (10+ years)
• Microsoft word (10+ years)
• Data Entry (10+ years)
• Patient Care (3 years)
• Medical Records (3 years)
• Scheduling (3 years)
• Filing (4 years)
• Typing (10+ years)
• Customer Relationship Management (10+ years)
• Management Experience
• Sales Experience
• Customer Service
• Vital Signs
• Order Entry
• Experience Administering Injections
• Medical Office Experience
• Negotiation
• CPT Coding
• Clerical Experience
• Triage
• Insurance Verification
• ICD-9
• ICD Coding
• HIPAA
• Anatomy Knowledge
• Time Management
• Office Experience
• Data collection
• EMR Systems
• Medical Scheduling
• ICD-10
• Medical Receptionist
• Laboratory Experience
• Phone Etiquette
• Sales
• Microsoft Outlook
• Documentation review
• Office manager experience
• Computer skills
• ERP systems
• Cash application
• Organizational skills
• Leadership (2 years)
• Medical terminology
• Typing
• Medical records
• EMR systems
• Clerical experience
• Customer service
• Medical coding
• ICD-9
• ICD-10
• HIPAA
• Vital signs
• Anatomy knowledge
• Data collection
• Google Docs
• Sales
• Cash handling
• Documentation review
• Windows
• ICD coding
• Training & development
• Laboratory experience
• Personal assistant experience
• Office management
• Security
• Restaurant experience
• ERP systems
• Childcare
• Serving
• Leadership
• Negotiation
• Bartending
• Relationship management
• Customer relationship management
• Order entry
• Warehouse management system
• Supervising experience
• Early childhood education
• Paralegal experience
• Medical office experience
• Computer skills
• Communication skills
• QuickBooks
• Cash register
• Hospitality
• Manufacturing
• Care plans
• Medication administration
• Driving
• OSHA
• EHR systems
• FDA regulations
• Bookkeeping
Certifications and Licenses
Medical Assistant
September 2004 to November 2006
AED Certification
CPR Certification
CCMA Certification
BLS Certification
Food Handler Certification
Driver's License
July 2018 to July 2026
maryland lottery and gaming control agency license July 2023 to July 2028
Child Development Associate Certification
November 2003 to Present
Recieved in high school
RN License
First Aid Certification
September 2019 to September 2021
Assessments
Work motivation — Proficient
October 2022
Level of motivation and discipline applied toward work Full results: Proficient
Attention to detail — Proficient
November 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
January 2022
Influencing and negotiating with customers
Full results: Proficient
Attention to detail — Proficient
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Administrative assistant/receptionist — Proficient January 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer service — Proficient
October 2021
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
October 2021
Responding to customer situations with sensitivity Full results: Proficient
Medical terminology — Proficient
December 2022
Understanding and using medical terminology
Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Protecting patient privacy — Proficient
September 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Vice President of the Action Club (PTA) at North East High School September 2022 to Present
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