Computer Science Customer Service

Richmond, TX ***** 424-***-**** ***************@*****.*** WWW: Bold Profile

RAMYADEVI SRIRAM

Motivated and proactive Computer Science Engineering graduate with expertise in software development and programming languages. Proficient in analyzing complex problems and offering innovative solutions, with a strong attention to detail and a commitment to continuous learning. Demonstrated capability to work effectively both independently and collaboratively, producing high-quality outcomes under strict deadlines. Seeking opportunities to apply skills and contribute to an organization's success. Skilled in creating customized lesson plans to address individual student needs, employing creative teaching methods to improve learning experiences and promote subject understanding. Knowledgeable in classroom management and effective communication strategies. PROFESSIONAL

SUMMARY

University of Minnesota, Minneapolis, MN

Online Certification, Preparing To Manage Human Resources, 06/2023 Anna University, India

Bachelor of Science, Computer Science and Engineering, 12/2013 Awarded full scholarships due to completed grades in excellence. EDUCATION

● Relevant Coursework: Management Human resources

● Scholarship Recipient

● High GPA

● Ranked in Top First class

CERTIFICATIONS ● META-Introduction to Back-End development.

● COURSERA-Business Analysis and Project Management.

● OLAY-Cosmetic product development.

● OLAY-Cosmetic Formulation science.

● GOOGLE-Foundations of project management.

● META-Introduction to front-end development.

● OLAY-Introduction to cosmetic skin science.

● META-Introduction to Social Media Marketing.

● COURSERA-Get started with Microsoft Excel.

● COURSERA-Create Employee Management system with when I Work.

● META-Programming with JavaScript.

● GOOGLE-Foundations of User Experience(UX) Design. CLASSROOM TEACHER 08/2023 to Current

BKM School, Katy, TX

RETAIL SALES ASSOCIATE 03/2016 to 06/2017

Administration Office, California City, CA

VOLUNTEER 01/2023 to 06/2025

Houston Food Bank, Houston, TX

RETAIL STORE MANAGER 01/2008 to 06/2012

Family Business, India

WORK HISTORY

Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.

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Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.

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Established clear expectations for behavior and classroom management, creating a respectful and productive learning atmosphere.

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Boosted student confidence through consistent encouragement and positive reinforcement, fostering a supportive learning environment.

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Conducted small group interventions for struggling learners, providing targeted support that led to increased academic achievement.

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Developed strong relationships with parents through regular communication, promoting involvement in their child''s education.

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● Greeted customers and helped with product questions, selections, and purchases. Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

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● Helped customers complete purchases, locate items, and join reward programs.

● Answered questions about store policies and addressed customer concerns. Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

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Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

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Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

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Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

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Supported underprivileged families with the distribution of essential supplies, improving their living conditions.

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● Maintained clean facilities to better serve program needs.

● Exhibited excellent communications and customer service relations skills.

● Collaborated with local organizations to provide food baskets to families in need. Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.

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● Completed routine store inventories.

Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.

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● Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.

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ACCOMPLISHMENT

S

10+ certifications in sales strategy,

UX/UI design, and productivity tools

(e.g., Salesforce, Figma, Google

Workspace)

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Led 5+ practical projects including

CRM implementations, UX redesigns,

and process automations

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Strong communication, organization,

and cross-functional collaboration

skills

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Used Microsoft Excel to develop

inventory tracking spreadsheets.

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LANGUAGES English Tamil

SKILLS ● Bachelor's degree in computer science ● Proficient in event organization

● Effective classroom management ● Community service involvement

● User experience design ● Customer service excellence

● Revenue enhancement ● High-quality beauty services

● Sales professional ● Personal hygiene specialist

● Timely attendance ● Committed professional

● Information technology ● Fluent in two languages Passionate engagement in beauty

trends

● ● Positive attitude

● Clear communication ● Computer skills

● Collaborative teamwork ● Helping students with special needs

● Individual student assistance ● Classroom inventory management

● Creating visual displays ● Instructional support

● Friendly and outgoing ● Organization and prioritization

● Small group instruction ● Progress monitoring

● Multicultural awareness ● Customer assistance

● Cleanliness standards ● Stock replenishment

● Brand awareness

PROJECTS ● COURSERA-Business Analysis & Process Management.

● COURSERA-create employee management systems.

● COURSERA-improve business performance with GOOGLE forms.

● COURSERA-Getting started with Microsoft excel.

● COURSERA-Get started with jira.

● COURSERA-Introduction to CRM with HubSpot.

● COURSERA-Improve Business performances with GOOGLE Forms.

● COURSERA-Introduction to Project Management with ClickUp. AFFILIATIONS ● Classroom teacher in bkm school

● Retail store volunteer and expo also

● Member in non profit organizations

VOLUNTEER WORK ● Assisted with special events and programs.

● Maintained clean, neat, and operational facilities to serve program needs. Supported engaging, fun, and smooth-running events by helping with organization and planning.

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Communicated with staff members to stay informed about volunteer opportunities and events.

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● Used strong interpersonal communication skills to convey information to others.

● Mentored new volunteers, fostering a supportive and inclusive team environment. Represented organization positively and professionally while providing community with much-needed services.

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Promoted environmental awareness with educational workshops and hands-on activities.

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Completed daily domestic tasks in shelters and group homes to assist people in need.

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REFERENCES To be provided upon request.

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