Solution Architect Clinical Data

GURNAM S. DHILLON

Washington D.C. – Metro & Northern VA, US Citizen

703-***-**** *************@*****.***

Highly accomplished and proven technology leader with a 23+ year track record of innovation and success. Skilled in leading the transformation of enterprise healthcare software delivery from project-centric to scaled agile delivery with hands-on efforts in, design, development, and on-time delivery of enterprise-scale products across fast-paced, high energy, multidisciplinary environments. 16+ years of experience in HealthCare (Clinical Data Analysis, Care Management, Disease Management & Utilization Management) software systems and 5 years of experience in Security, Finance and HR domains.

From writing ~1 million lines of code as a developer, to architecting scalable systems and managing large globally distributed teams, I have extensive expertise in all facets of the software development life cycle. Natural communicator and leader with strong motivational skills. Providing technology leadership to business leaders on all engineering-related issues.

Core Competencies:

● Agile SDLC

● Development Strategy & Direction

● Product Definition & Architectural Design

● Technology Innovation and Leadership

● HIPAA Compliance

● 24x7 Mission Critical System

● High Performance Services

● DevOps Transformation

● Scalable Enterprise Architecture

● Migrating Legacy Apps to Secure Cloud

● Healthcare Software Products

● Clinical Data Analysis

● Solution Architecture for Health Care Products

Technical Skill Set:

PM:MS Office/Project, Visio, Lucid Chart, SharePoint, Plainview, Rally, SDLC, Scrum/Agile methodology, Waterfall methodology.

Infrastructure:Windows, Unix, VMware, IIS, Citrix, Cloud, SaaS, Service Now, Rally, GitHub, TFS, Jenkins, GitLab, SwaggerHub

Development:C, C++, OOPs, Java, C#, ASP, ASP.Net, ADO.Net, HTML, JavaScript, VBScript, XML/XSL, MS batch files, Windows DataLoads, SSIS, Web Apps/Forms, Win Apps/Forms, .Net Framework (2.0 – 4.7.2), ASP.Net Core, MVC, Angular JS, Docker Container, YAML, JSON Database & Networks:MS-SQL, Oracle, ODBS, ADO.Net, MS Access, SNMP and Wireless standards. PROFESSIONAL EXPERIENCE

SOLUTION ARCHITECT Jan,2022 to Present

Booz Allen Hamilton

Booz Allen is a leading professional services company, providing a broad range of services and solutions in management, technology, consulting, and engineering. Working as Senior Lead Technologist for Booz Allen Hamilton, I am deployed as Solution Architecture for one of the Booz Allen federal clients. The federal agency is consolidating its diverse applications and consolidating into a single platform. During this consolidation, the platform is moved into AWS Gov cloud. The data bases are moved from legacy to modern No-SQL databases. By doing so, the federal agency is providing its customers and federal users a digital and self-service platform, building strong relationships with the clients, empowering modernization, and running better operations – at a lower cost. Roles & Responsibilities during this tenure: -

GURNAM S. DHILLON

● Solution Architect for Federal Agency

● Solution Architect to analyze the feasibility of moving legacy systems onto the modern platform

● Solution Architect to move legacy system and databases to modern platform and on Gov cloud Notable Clients/Products & Solutions

● Federal Agency

● Pega Systems

● AWS Cloud

● MarkLogic

● RESTful APIs

SOLUTION ARCHITECT Jan,2020 to Nov, 2021

ZIPARI Inc. – Brooklyn, NY (Vendor - APN Consulting Inc) Zipari (www.zipari.com) has all the consumer experience digital products required by the Health Insurance company. Member Portal, Member Mobile App, Provider Portal, Broker Portal, Employer Portal, Service BOT, CX360 are few of the whole set of health insurance products produced by Zipari Inc. Working as Solution Architect for Zipari’s core products i.e. Provider Portal, Provider Search, Service Center and Member & Provider CX360 applications. These applications provide insurance companies members and providers a digital engagement and self-service platform, building strong relationships, empowering healthy actions, and running better operations – at a lower cost. Roles & Responsibilities during this tenure: -

● Solution Architect for Provider Portal and Provider Search

● Solution Architect for Service Center

● Solution Architect for Member and Provider CX360

● Work with the Payers clients to integrate the Payers system with Zipari core products. Notable Clients/Products & Solutions

● CareFirst, VA, MD, DC

● Horizon, NJ

● UCare, MN

● Ochsner Health System, LA

● Apex Health System, OH

SR. DIRECTOR APPLICATION DEVELOPMENT 2005 to 2020 AETNA Inc./Active Health Management – Chantilly, VA Manage all software architect, design & development of Care Management suite of applications for Active Health Management, subsidiary of Aetna Inc. one of the largest Health Insurance providers in the world. Worked through different roles in software development, built (architected, designed & developed) several applications and software delivery teams from ground up. Accomplished mission to build the next generation enterprise wide – health care platform which manages population health. The platform involves clinical data analytics, care management, disease management and utilization management software systems. This platform provides healthcare systems by using technology to apply evidence-based medicine and existing claims data in order to engage physicians and members with information that improves the care of individual members. This GURNAM S. DHILLON

platform administers millions of health plan members nationwide in a range of health management and data analytics products and services. By using these systems care managers keep the members healthy and save money for both the Insurance company and the payers. Roles & Responsibilities during this tenure: -

● Developer, Senior Developer, Tech Lead

● Technical Architect, Solution Architect

● Technical Manager, Senior Technical Manager

● Director, Application Development

● Sr. Director, Application Development

Strategic Planning, Vision & Leadership

● Managing all software development for the division including Architecture, Development, DevOps and QA. The complete responsibility of the software department including people, process, technology, architecture, strategy

& budget.

● Built new software teams across the USA (NYC, Washington D.C., Atlanta), Bangalore and Chennai. This includes developers, architects, DevOps experts, requirements engineers and automated testing engineers as well as managers and leads.

● Implemented a complete SAFe Agile ® based software lifecycle from the ground up.

● Ensuring that all software development not only meets Aetna internal standards and best practices but also various regulatory requirements across the world (e.g. HIPPA Compliance in US)

● Worked with the UX team to conduct usability studies and design a state-of-the-art user interface.

● Working with and managing multiple third-party technology partners and vendors.

● Implemented 24x7 Mission critical system (UM Portal) with high availability.

● Worked on improving the performance and scalability of software systems. Tech Stack: ASP.Net, ADO.Net, HTML, JavaScript, XML/XSL, C#, .NET Core, SQL Server, Oracle, TFS/Git, SpecFlow, SonarQube, MS batch files, SSIS, Web Apps/Forms, Win Apps/Forms, .Net Framework (2.0 – 4.7.2), MVC, Angular JS, Docker Container, DevOps

Notable Products & Solutions: -

Active Advice

Active Advice (also known as Care Management Platform) is used for AHM Multi-Payer business & Aetna Population to accomplish the following:

Care Management (CM)

Disease Management (DM)

Utilization Management (UM)

Auth INs / Auth OUTs

Active Advice offers a workflow-management tool used by care managers to guide members and physicians through the care management process.

Technology:

C#, JavaScript, JQuery, LINQ, ASP.Net, .Net Framework 4.7.2, WCF Service, Visual Studio 2010-2017, SQL Server 2003-2016, TFS, GitHub, nANT, Jenkins

Precertification Exchange Portal

Precertification Exchange portal (UM Portal) enables Provider and Facilities/Hospitals to create and submit requests for pre-authorizations electronically using the HIPAA required X12 278 format. This system is part of Utilization management.

Technology:

ASP.NET Core 2.1, Angular 6.0, C#, MVC, REST API, Entity Framework Core, ASP.NET Core Identity, ASP.NET Core View Components, AutoMapper, JavaScript, GURNAM S. DHILLON

Bootstrap, SQL, Splunk, xUnit, Github, Docker Container Active Advice Web Portal

Active Advice portal is an internet facing portal that allows clients of Active Health to manage the member information like Case management, utilization management, Letters etc. Technology:

Angular 3.0, TypeScript, C#, ASP.Net MVC 5.0, Web API, NPM, Gulp, JSON, BootStrap, HTML 5, CSS 3, Visual Studio 2015, SQL Server 2008 Campaign Manager

Campaign Manager is a communication platform for engaging with the member population to get them enrolled in healthcare programs. The application is used to create and launch communication campaigns using various channels like email, letters and phone calls. Technology:

C#, ASP.Net MVC 4.0, JQuery, JSON, HTML 5, CSS 3, Web API, WCF Service, Visual Studio 2012 Ultimate, SQL Server 2008, Oracle 10g ASSOCIATE SOFTWARE ENGINEER 2000 to 2005

Cognizant Technology Solutions. – Teaneck, NJ

Designed, Developed and deployed various software solutions and applications for several clients of Cognizant. Roles & Responsibilities during this tenure: -

● Developer, Senior Developer, Tech Lead

● Software Architect

● Onsite Coordinator

Notable Clients/Products & Solutions

● Move Money Services, JPMC, NYC

● eBanking Application, JPMC, NYC

● Credit Balance Refunds, Providian Financial Services, CA

● Motivation Analysis System, Cognizant Tech Solutions, India Tech Stack: ASP, JavaScript, VBScript, VB COM, IIS, HTML, SQL Server, ASP.Net, .Net Framework 2.0, Visual Studio, ADO.Net

EDUCATION & CREDENTIALS

Bachelor of Engineering

E&C MYSORE UNIVERSITY, INDIA

Certifications

Certified Pega System Architect

Certified SAFe 4 DevOps Practitioner (Expired)

Scaled Agile Framework Certification (Expired)

SAFe Agile Software Engineering-Boulder, CO (Expired) Microsoft Certified Technology Specialist (Expired) Microsoft Certified Professional (Expired)

Secure Coding Techniques – Corillian, Portland

(Expired)

Object Oriented Programmer – BrainBench (Expired)

ASP, JavaScript, HTML Programmer – BrainBench

(Expired)

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