Data Entry Customer Service

Jennifer Styles

Accomplished Deputy Clerk with a proven track record at Jefferson County Judicial Center, showcasing expertise in court procedures and record management. Renowned for enhancing courtroom efficiency by 30% through meticulous docket preparation and fostering positive relations with attorneys and court personnel. Demonstrates exceptional organizational skills and a commitment to confidentiality.

Detail-oriented Court Clerk with over 7 years of experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload. Skills

Work History

Deputy Clerk of the Court

Jefferson County Judical Center, Louisville, KY October 2017 - Current Louisville, KY 40245 781-***-****

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Court procedures Work prioritization

Record management Legal documentation

Document preparation Calendar management

Confidentiality Court processes

Arrest processing Schedule management

Courtroom procedures Proofreading

File management Data entry

Case file preparation

Examined legal documents submitted to courts for adherence to laws and court procedures. Maintained court dockets and updated disposition of cases after court hearings and trials. Answered telephone calls, took messages and transferred calls to appropriate colleagues. Assisted court in scheduling hearings, meetings and other events to support seamless operations. Prepared court orders and judgments for signature. Provided assistance to attorneys and court personnel in courtroom Maintained and updated electronic databases to accurately and securely store court documents. Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.

Created documents with applicant information and verified data against database information. Store Lead

Kroger, Louisville, KY March 2014 - October 2017

911 Call Taker

Revere Police Department, Revere, MA June 2009 - January 2013 Researched information in municipal archives upon request of public officials or private citizens. Informed customers by mail or telephone of additional steps needed to obtain licenses. Performed routine data entry or document management. Answered product questions and assisted customers in selection and checkout. Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Answered questions about store policies and addressed customer concerns. Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.

Conducted inventory analysis to determine optimal stock levels. Boosted sales by effectively cultivating customer rapport and delivering superior customer service. Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.

Educated and trained staff to equip with knowledge about products, customer service and store policies.

Supervised daily operations by directing customer service, inventory and sales operations. Prioritized helping customers over completing other routine tasks in store. Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Listened to customer needs and desires to identify and recommend optimal products. Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Conducted product demonstrations to highlight features and redirect objections to positive aspects. Recommended complementary purchases to customers, increasing revenue. Managed efficient cash register operations.

Provided exceptional services and pleasant shopping experiences to retail customers. Engaged in friendly conversation with customer to better uncover individual needs. Used in-store system to locate inventory and place special orders for customers. Created inviting environment for customers by maintaining store organization and cleanliness. Stocked merchandise, clearly labeling items, and arranging according to size or color. Built customer loyalty and retention by delivering excellent shopping experiences. Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages. Maintained up-to-date knowledge of store sales, payment policies and security standards. Assisted callers in emergency situations with appropriate information and support. Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals. Education

Some College (No Degree) in Business Administration Boston Business School, Boston, MA

Some College (No Degree) in Business Administration Bunker Hill Community College, Charlestown, MA

Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.

Operated emergency response systems to update and retrieve up-to-date information for first responders.

Reduced risks and emergency response issues by observing public safety field units. Routed calls to police, fire, and ambulance service to meet individual call needs. Relayed latest information to first responders via electronic means, telephone calls, and radio responses.

Applied interpersonal skills in neutralizing hostile and emotionally charged situations. Completed appropriate forms and radio announcements for police department needs such as BOLO requests.

Cultivated interpersonal skills by building positive relationships with others. Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Gained extensive knowledge in data entry, analysis and reporting. Organized and detail-oriented with a strong work ethic. Demonstrated respect, friendliness and willingness to help wherever needed. Provided professional services and support in a dynamic work environment. Learned and adapted quickly to new technology and software applications. Managed time efficiently in order to complete all tasks within deadlines.

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