Office Admin/Receptionist

GERALDINE BENAU

Windhoek Namibia ** Schafer Street Klein Windhoek

****************@*****.*** +264*********

Dynamic professional with proven expertise in Office Admin and Reception Management,

notably at Mediclinic Hospital. Excelled in enhancing patient satisfaction by approving

appointment systems and maintaining high confidentiality standard. Skilled in organization

and verbal communication, achieved increased efficiency and Positive Patient Relations.

EXPERIENCE

MYR OFFICE ADMIN/RECEPTIONIST (RENEW MY CAR) WINDHOEK, NAMIBIA

Answered multi-line phone systems, directing calls, and greeting incoming visitors.

Maintained electronic and paper filing systems for easy retrieval of information.

Tracked office supplies and restored low supplies.

Greeted incoming clients and assisting with quotations on Vehicles.

General Administrative tasks and handling of client queries.

aT RECEPTIONIST/OFFICE ADMINISTRATOR MEDICLINIC (DR. QUINCY GURIRAB

SPECIALIST PHYSICIAN AND PULMONOLOGIST) WINDHOEK, NAMIBIA

Greeting incoming patients and visitors in a professional and friendly manner,

Managing a multi-line telephone system and responding to patient inquiries

Scheduling appointments.

Scanning of correct patient Documents and Information during appointments for record

keeping.

* Kept patient records organized and Confidential

EDUCATION

act 2021 EMERGENCY CARE PRACTITIONER-BASIC

Certificate in Emergency Care Practitioner- Basic. Certificate in Basic Fire Fighting

Certificate in Basic First Aid

SKILLS

Friendly, Reliable and Professional demeanor, * Experience working on Elocir and Xero

© Excellent communication skills, both verbal and written accounting Program

* — Client and Patient Relation

®@ Front Desk Operations, Good time management

© Fast learner and can work under pressure

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