Customer Service Representative
Resume:
Krystian Fields
Washington, DC *****
****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
D.C Department of Parks & Recreation-Washington, DC May 2024 to Present
Provide customer service to the public by answering questions and accepting registrations for recreation programs and services And checking identification . Part time Amazon Delivery Driver
Lead Trans Logistics LLC-Upper Marlboro, MD
December 2023 to March 2025
Deliver packages: Safely deliver packages to homes, apartments, businesses, and lockers Navigate routes: Use GPS and handheld devices to navigate routes Load and unload packages: Safely load and unload packages from the delivery van Communicate with customers: Communicate with customers about delivery requests, complaints, and feedback
Maintain vehicle: Refuel the delivery van and perform daily upkeep Follow traffic laws: Operate the delivery van safely and in accordance with traffic laws Store packages safely: Safely store packages until they are delivered to customers Sesonal Retail Sales Associate
Foot Locker-Washington, DC
October 2024 to December 2024
Greet customers upon entering the store and provide excellent customer service. Assist customers in finding the right footwear or apparel for their needs. Answer customer inquiries and provide product knowledge. Process sales transactions accurately and efficiently SYEP HOME AIDE /COMPANION CARE
Care4me2-Oxon Hill, MD
June 2024 to September 2024
Provide quality care to seniors and those with disabilities. Helping them with daily activities. Training is provided for caregiving Help with marketing
Security Officer
Allied Universal-Washington, DC
September 2022 to February 2024
• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site
Temporary Salad Prep
Giant Food-Washington, DC
August 2023 to September 2023
preparing salads using the standardized menus, recipes, and production records. SYEP Assistant Teacher
Hart Middle School-Washington, DC
June 2023 to September 2023
participate in day to day activities such as: reading, outdoor activities, arts and crafts, music and monitor classrooms. Will also participate in making lunches and snack and maintaining classroom cleanliness. Will take temperature of students and parents as they enter the facility. The will participate in field trips, library experiences, communicating with parents and staff. Will also ensure all health and safety procedures are followed.
Special Police Officer
LGC Security-Washington, DC
August 2021 to May 2023
Ensure the safety of personnel, employees, and guest at the facility. Prevent the loss of life and property through fire, theft and vandalism. Perform activities to protect information from unauthorized disclosure PSE Mail Processing Clerk
United States Postal Service-Washington, DC
November 2020 to January 2023
assist in loading mail career vehicles, unloading the vehicles at the end of their shift and filing away mail that couldn't be delivered.
SYEP CHILD CARE /PERFORMING ARTS /VISUAL ARTS AND DESIGN Faith 4 city-Washington, DC
June 2022 to August 2022
Most interventions used to modify student behavior are typically teacher mediated. The teacher sets up and implements the behavior plan and gives the student cues and feedback regarding their behavior. In peer-mediated interventions, the teacher designs a program and trains a peer or peers to deliver needed social cues and the reinforcement that may follow targeted behavioral outcomes. Many peer-mediated interventions combine self-monitoring interventions with a peer-partnered intervention. Although peer- mediated interventions are used infrequently, there is promising research indicating that it can be beneficial to all involved.
Security Guard
GeorgeTown protective services-Washington, DC
May 2022 to June 2022
Georgetown Protective Services is Washington D.C.'s premiere security firm. We are a disabled veteran owned small business, nestled in the heart of Georgetown. Our staff has years of experience within the security field and will prove to be an asset to you. Security Officer
DMV Security Services-Washington, DC
December 2021 to April 2022
Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtain help by sounding alarms. Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers.
Security Officer
Securitas-Arlington, VA
June 2020 to October 2021
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. Counter Help/Cashier
Eclectic Cafe-Washington, DC
June 2017 to July 2021
Prepare customers' orders • Prepare food for instance sandwiches, hamburgers, salads, milkshakes
• Ensure tables are correctly set, side stations are tidy, and side work is appropriately completed • Stock condiments and drink machines • Assist with early guest complaints and notify manager on duty immediately • Provide timely, pleasant, and polite food and beverage service to guests • Thank guests for dining at the eating place • Maintain sanitation of the restaurant including floors, tables, ledges, and counters • Maintain awareness with menu items and specials SYEP SUMMER CAMP JUNIOR COUNSELOR
Simon Elementary-Washington, DC
June 2019 to August 2019
Assists DPR Camp Facilitator in leading group through day's schedule. Assists in assuring the safety of campers at all times. Assists with planning and implementation of all activities with their groups, making camp fun for their campers, teaching skills, providing encouragement and support, etc. Serves as a role model to young children between the ages of 3-13 by demonstrating high standards of personal conduct. Youth must be 16 years of age or older to apply for this position unless selected by the DPR Site Manager. All youth 18 years of age or older must have a current criminal background clearance.
Cashier and Customer Service
Harris Teeter-Washington, DC
October 2017 to May 2019
Executed cash transactions quickly and accurately.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Seaonal Retail Sales Associate/Customer Service
Macy's-Arlington, VA
September 2018 to December 2018
primarily assist customers. Key responsibilities include greeting patrons, providing product knowledge, directing customers to fitting rooms, and completing transactions on the cash register. Hotel Front Desk Clerk
Hyatt-Washington, DC
February 2018 to October 2018
registering guests, managing reservations and providing information about rooms, rates and amenities. Customer Service Representative
Walmart-Washington, DC
February 2017 to August 2018
Primary roles include scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers. Also take responsibility for handling returns and answering questions about merchandise, store policies, and ongoing promotions. management of donations
Salvation Army-Washington, DC
August 2015 to December 2016
Volunteer
Salvation Army
August 2015 to December 2016
Greeted visitors and donors, received and processed donations, facilitated the movement & management of donations, determined whether donations were salvageable or salable. Environmental Clerk
DC Summer Youth Program-Kelly Miller School-Washington, DC June 2015 to September 2015
General Maintenance and cleaning /restoration of public school building and grounds. Hospitality Assistant
Senior Care Centers-Maryland City, MD
March 2014 to August 2015
Genaral office services duties, including, answering phones, copying & printing, filing, greeting, visitors and assisting guests, also cleaning dining/food service facilities. Environmental Clerk
Senior Care Centers-Washington, DC
June 2014 to September 2014
Served food in cafeteria for Summer School students and cleaned dining/food service facilities. Education
Diploma in Academics
Luke C. Moore High School-Washington, DC
August 2016 to July 2017
Skills
• Security
• Restaurant Experience
• School experience
• Food service
• Customer service
• Loss Prevention
• Childcare
• Cash handling
• Communication skills
• Cooking
• CCTV
• Teaching
• Retail sales
• Management
• English
• Cash Handling
• Front desk
• Cash register
• Driving
• Caregiving
• Surveillance
• Writing skills
• Food management
• Restaurant experience
Certifications and Licenses
Driver's License
July 2021 to July 2028
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