MANSOOR AHMED
Crew Scheduler Crew Controller Electrical Engineer
Results-driven professional with a diverse background in crew scheduling and electrical engineering. Possessing over 2 years of experience in effectively coordinating crew assignments, optimizing resources, and ensuring operational efficiency in fast-paced environments. Adept at leveraging technical expertise in electrical engineering to enhance project outcomes and deliver innovative solutions. Proven ability to manage competing priorities, communicate effectively across teams, and drive collaborative efforts to achieve organizational goals. Seeking to leverage combined skills and experiences to contribute to a dynamic team dedicated to excellence in relevant industries and sectors.
CONTACT WORK EXPERIENCE
Phone: +92-304-*******
****************@*****.***
Address: Islamabad, Pakistan.
EDUCATION
airblue Ltd. Assistant Crew Scheduler (Controller) Jan 2022-Present
Within Airblue Scheduling Department, I have contributed to:
Crafting and maintaining crew schedules per regulations, contracts, policies, and cost control focus.
Ensuring sufficient staffing by monitoring crew availability and qualifications, and managing schedules fairly.
Processing crew requests, coding leaves, training, and confirming monthly availability.
Adhering to crew duty limitations, rest requirements, and regulatory rules mandated by PCAA.
Facilitating support teams for smooth crew operations.
Managing training adjustments to ensure timely completion.
Provide support and coordinate with crew members to assign and communicate their schedules, ensuring they are aware of their duties and responsibilities using various communication tools.
Collaborate with other departments, such as flight operations, maintenance, Flight Services, Chief Pilot Office, and dispatch, to resolve scheduling conflicts or disruptions.
Maintaining precise records and generating reports on crew utilization, scheduling efficiency, and crew scheduling metrics.
Act swiftly and decisively in adjusting crew schedules to address unexpected disruptions or changes in crew availability such as ad-hoc flights, flight re-routings, training activity revisions, absences, and other disruptions, including managing crew substitutions and reassignments.
Notifying all support teams of the needed help in a timely manner is essential to maintaining smooth routine crew control execution.
Enhancing scheduling processes through continuous assessment and best practices implementation.
Bachelor of Science in
Electrical Engineering
Capital University of Science
and Technology Islamabad
2016-2020
Academic Standings: Good
(CGPA: 2.78)
FS.c Pre-Engineering
Punjab College Blue Area,
Islamabad
2014-2016
Academic Standings: A Minor
Matriculation
Islamabad Model College for
Boys G-6/2, Islamabad
2012-2014
Academic Standings: A Minor
Grade/1st Division
SKILLS & SOFTWARES
TurnoTech Ltd. Network Support Engineer Electrical May 2020- Dec 2021
Proficient in configuring, installing, and maintaining network equipment such as routers, switches, firewalls, and wireless access points.
Skilled in diagnosing and resolving network issues efficiently, including identifying hardware/software faults, connectivity problems, and performance bottlenecks.
Experienced in designing, implementing, and managing network infrastructures to ensure high availability, scalability, and security.
Capable of integrating networking solutions with electrical systems to ensure seamless communication and interoperability.
Knowledgeable in implementing security protocols and measures to safeguard networks against cyber threats, including firewall configurations, intrusion detection/prevention systems, and access control policies.
Proficient in creating and maintaining documentation such as network diagrams, configurations, and procedures to facilitate troubleshooting and knowledge transfer.
Experienced in providing technical support to end-users, troubleshooting network issues, and resolving service requests promptly and professionally.
Able to collaborate with cross-functional teams, including IT professionals, electrical engineers, and project managers, to ensure the successful implementation and operation of network solutions.
Skilled in managing vendor relationships, including evaluating products, negotiating contracts, and coordinating support services.
Committed to professional development through relevant certifications, training programs, or workshops to stay updated with the latest technologies and best practices in networking and electrical engineering.
Experienced in planning, executing, and delivering network infrastructure projects on time and within budget, if involved in project- based work.
Proficient in monitoring, analyzing, and optimizing network performance through performance tuning techniques to ensure optimal throughput and latency.
HV Labs, Rawat, Islamabad Internee
Jul 2021- Sep 2021
In this internship I have learned and gained experience in:
Participated in transformer testing procedures, including insulation resistance testing, turns ratio testing, power factor testing, and insulation oil testing, to ensure transformers met quality standards and specifications.
Assisted in conducting routine and specialized tests on transformers to assess their performance, efficiency, and reliability under various operating conditions.
Contributed to data collection and analysis during transformer testing, documenting test results accurately and meticulously for further analysis and reporting.
Effective Communication
Time Management
Attention to Detail and Creativity
Problem Diagnosing / Solving
Aviation Safety Standards
Interpersonal Skills
Decision Making
Versatility and Flexibility
Multitasking
Working under high Pressure
Crew Management
MS Office
ZAPWAYS (Airblue)
ETAP, Power World Simulator
Simulink
Pspice, Proteus
AutoCAD, Adobe Photoshop,
Latex
LANGUAGES
English (Reading/Writing)
Spoken English
Urdu (Native)
Punjabi (Speaking)
ACADEMIC PROJECTS
Hand Gesture Controlled
Wheelchair (FYP).
Power System & Transmission
Analysis from Generation to
Load
3-Point DC motor Starter
Design & Implementation of
Audio Amplifier
CAREER HIGHLIGHTS
Crew Scheduler:
Crew Management
Resource Allocation
Schedule Optimization
Conflict Resolution
Collaboration
Deadline Management
Workflow Streamlining
Team Coordination
Collaborated with senior engineers and technicians to troubleshoot and diagnose issues identified during testing, proposing solutions and recommendations for corrective actions.
Gained hands-on experience in operating testing equipment and instruments such as power analyzers, digital multimeters, insulation testers, and tan delta testers, adhering to safety protocols and procedures.
Developed an understanding of transformer design principles, construction techniques, and materials through practical exposure and observation during testing processes.
Learned about industry standards and regulations governing transformer testing procedures, ensuring compliance with relevant safety and quality guidelines.
Enhanced problem-solving skills by identifying abnormalities or discrepancies in test results and assisting in root cause analysis to determine underlying issues affecting transformer performance.
Participated in preventive maintenance activities for testing equipment and facilities, ensuring they remained in optimal working condition to support ongoing testing operations.
Demonstrated a proactive attitude towards learning and skill development, seeking guidance from mentors and actively engaging in training sessions to expand knowledge and expertise in transformer testing methodologies and techniques.
PROFESSIONAL CERTIFICATIONS
SMS Training Certificate
Airblue Limited 2023
Participation Certificate
Power System Design Competition
Excellence certificate
1st position Designing a system in ETAP.
Distinction Certificate
ITP Exceptional Volunteer Service
Ensures that crew resources (both Pilot and Cabin Crew) are managed in the most efficient and cost-effective way, in compliance with statutory and regulatory requirements by coordinating all operational crew decisions. Ensures dispatch of crew resources in conducted in an effective and efficient manner to ensure day to day operations (including emergency) are conducted with the highest level of customer service and at the required level of profitability. Maintains crew records and operations information along w ith ensuring that post f light data is recorded and real vs the planned flight schedule is monitored. Provide guidance and feedback to IOCC Management on all crewing matters. Ensures cabin crew assigned to a flight is legal and current to f ly. Coordinates crew training with the Head of training. Keeps abreast of business requirements and changes to be able to address changing b usiness needs. Resolving roster issues and providing suppor t to flyadeal crew member