Front Desk Training Program
Resume:
-Basic Reserve Officer Training Corps (ROTC)
at EVSU-OCC Component of the National
Service Training Program (NSTP) 2018-2019
-NCII FOOD & BEVERAGE at WLC Training
Center
-Certificate of Completion at Cristobal's Inn
and Catering Services
from April 20, 2022 to July 07, 2022
-Filipino Brand of Service Excellence
Tourism Industry Skills Program (TISP) at SUTUWAKI Ormoc City August 24, 2023
Certificates/Seminar Training
-Manage front desk operation, handling check-ins, check-outs, and reservation efficiently.
-Ensured high standards of cleanliness and
maintenance in all guest rooms and public areas.
-Adapted to changing circumstances and guest
needs with flexibility and efficiency.
-Built positive relationship with guests and
colleagues, fostering a welcoming friendly
atmosphere.
Skills
Birthday: September 16, 1998
Address: Purok 7, Brgy. Libertad, Ormoc City, Philippines 6541
Mobile: +639*********
Email: **************@*****.***
Ms. Alma M. Matuguina
Front Desk In-Charge at Sabin Resort Hotel
Ms. Diana Mae Teleron
Teller at SuperCat
References
Cristobal’s Inn
Front Desk Clerk
October 29, 2023 to April 10, 2025
IKEA Cakes and Snacks
Food Server
April 12, 2023 to October 29, 2023
Work Experiences
Bachelor of Science in Hospitality Management Major in Business Management
Class of 2022
Education
Qualification Summary
Willing to try new things and interested in improving efficiency on assigned tasks. Concerned with quality produce work that is orderly and attractive. Ensure tasks are completed correctly. Able to get along well with co-workers and accept supervision.
Personal Information
CAPUTULAN, REINA M.
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