Customer Service Project Coordinator
Resume:
Jason Sarvis
Puyallup, WA *****
******.******@*****.***
Work Experience
Project Coordinator
Splice.com - Seattle, WA
June 2022 to Present
Scheduling furniture deliveries for Amazon employees. Onboarding all new and current employees. Communicate with various departments to keep everyone on board about any changes to the project plan. In addition, they organize reporting, plan meetings and provide updates to project managers. Customer Account Executive
Comcast - Tacoma, WA
July 2019 to January 2022
• Conducted customer service surveys
• Greeted customers
• Resolved customer issues
• Booked appointments for clients
• Worked in the inbound call center
BDC Coordinator
Acura of Seattle - Seattle, WA
January 2017 to July 2019
Assisting the dealership as liaison between customers and the service department. Scheduling service visits for vehicle maintenance
Education
High school diploma in General Studies
Clover Park High School - Lakewood, WA
September 1993 to June 1996
High school diploma
Skills
• Upselling (5 years)
• Customer Service (4 years)
• POS
• Cash Handling
• Negotiation
• Data entry
• Computer literacy (6 years)
• Computer operation (6 years)
• Sales (3 years)
• Computer skills
• Microsoft Excel (6 years)
• Microsoft Office (6 years)
• Serving
• Recruiting
• Supervising experience
• Dispatching
• Front desk (6 years)
• Dealership experience
• Mechanical knowledge
• Automotive diagnostics
• Microsoft Word
• Phone etiquette
• Automotive repair
• Oil Change
• Mechanic Experience
• Alignment
• English
• Salesforce
• Business development
• Communication skills
• Agile
• Analysis skills
Languages
• English - Expert
Certifications and Licenses
Driver's License
Assessments
Mechanical knowledge — Familiar
October 2021
Understanding and applying mechanical concepts and processes Full results: Familiar
Work style: Reliability — Familiar
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Completed
January 2022
Identifying and resolving common customer issues
Full results: Completed
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Scheduling — Completed
March 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate