OBJECTIVE
To secure a position within the IT field
where I can showcase my creativity,
strong problem-solving abilities, and
passion for intuitive digital experiences
to support user interface
enhancements, learn industry best
practices, and promote technology-
driven business goals.
Robert
Duncan
TECH SUPPORT SPECIALIST
As a motivated individual, I seek opportunities to not only develop my expertise but also add value to my environment. I am confident that my dedication, problem-solving mindset, and willingness to learn makes me a strong asset to assist those around me and in need.
CONTACT
• ***********@*****.***
• LinkedIn Profile
• Melissa, TX
EDUCATION
Collin College,
Business and Finance
Summer23 – Winter23
Anna High School,
Diploma
2022-2023
SKILLS
• Time Management
• Critical Thinking
• IT Troubleshooting
• Project Management
• Creative Problem Solving
• Microsoft Suite
• Data Analysis
• Interpersonal Skills
CERTIFICATIONS
COMPTIA ITF+ COMPTIA, INC.
Sept 2024
Gained foundational knowledge on essential computing concepts and terminology, along side a firm understanding of hardware and software fundamentals. Explored core networking and infrastructure principles, and developed an introductory grasp of cybersecurity, database structures, and the software development process.
ENTREPRENUERSHIP AND SMALL BUSINESS CERTIPORT
May 2023
Established essential comprehension of business planning and operations paired with Entrepreneur mindset and traits. Obtained awareness for marketing and sales strategies, while understanding financial management, budgeting, legal and intellectual property basics.
SOCIAL MEDIA MARKETING STUKENT, INC.
May 2023
Validate foundational skills in digital marketing, covering major social platforms, target marketing, paid advertising, keyword research, campaign analytics, and the 4 P’s of marketing.