Excellent written and verbal communication skills in English, Malay, M
Resume:
USMAN OLUWATOYIN RASHIDAT
* ***** ******,***** ****,Idimu Lagos.
**************@*****.***
Objective
A motivated,adaptable and responsible Economics graduate with a PGD in Economics in view seeking a position in a fashion firm which will utilise the professional and technical skills derived through past work experience in a related position.I have a methodical,customer focused approach and a strong drive to see things through completion. In addition,I am skillful in fashion and I love fashion.In my current job I drive traffic through my managerial skills and social media content.
Biodata
Gender: Female
Marital Status: Separated
Nationality: Nigerian
Work Experience
School administrator:Guided Heart Academy (2022 till date)
Manage events and coordinate meetings
Create contents that promote the school globally
Plan and prepare school calendar
Schedule and organize interview
Microsoft teams management
Responding to enquiries on social media.
Effective communication with teachers and parents
Assisting teachers to improve their performance according to the professional code.
Implementing timely effective corrective measures to ensure improvement of teacher competencies and general professional growth.
Alternate Channel support staff: First City Monument Bank (August, 2014 – July, 2022)
Handling incoming calls, E-mail and follow up with Inactive Customer on alternate channels
Registering, profiling, and solving challenges of customers on banks alternate channels
Ensuring timely response and resolution of customer issues
Communicate recurrent issues to the supervisor
Preparing and sending monthly performance
Educating customers on security measures and guidelines on the usage of various channels
Academic Qualification
National Open University (NOUN). (2024-2025)
Post graduate Diploma in Economics (PGD) in view
National Teacher’s Institute, Kaduna (2011-2012)
Post graduate diploma in Education (PGDE)
University of Ilorin (2004-2007)
B.Sc. (Hons) Economics
Ojoku Grammar School,(O.G.S).Ojoku (1989-1995)
West African Secondary School Certificate
Vocational Skill
Stella Prime Fashion Institute. (Egbeda,Lagos) (2023)
Certificate in pattern drafting
Skills and Expertise
Empathy
Good Communication skills
Organisational and people management skills
Problem-solving skills
Good leadership skills
Attention to details
Flexible, Attentiveness, Desire to learn, Time management skills
Referees
Mrs Monsurah Popoola,
Head of Academy
Guided heart Academy.
Alhaja Basirat
Head of Customer Service
First city Monument Bank
Contact this candidate