Administrative Officer Data Management
Resume:
ODEWUSI KEHINDE FEMI
https://www.linkedin.com/in/odewusi-kehinde-a2b692154/
080******** / 080******** ******************@*****.*** Professional Profile
Meticulous and detail-oriented Account Reconciliation and Settlement Officer with 5+ years of experience in the banking industry. Proven ability to accurately reconcile complex accounts, investigate discrepancies, and ensure timely settlement of financial transactions. Expertise in general ledger, reconciliation software and regulatory compliance Notable achievements include reducing reconciliation errors by 15% and streamlining the month-end closing process, improving efficiency by 20%.
EXPERIENCE
EGATEE ONLINE NIGERIA LTD 2022 - April 2025
ADMINISTRATIVE OFFICER
RESPONSIBILITIES:
Office Management: Overseeing the day-to-day operations of the office, including maintaining office supplies, equipment, and facilities.
Communication: Serving as a point of contact for internal and external stakeholders, including answering phones, responding to emails, and managing correspondence.
Scheduling and Coordination: Managing calendars, scheduling meetings, and coordinating travel arrangements.
Record Keeping: Maintaining accurate and organized records, both physical and electronic.
Data Entry and Processing: Inputting and processing data, generating reports, and ensuring data accuracy.
Document Preparation: Preparing and formatting documents, such as letters, memos, reports, and presentations.
Project Support: Assisting with various projects, such as organizing events, conducting research, and preparing materials.
Financial Administration: Assisting with budgeting, expense tracking, and invoice processing.
Human Resources Support: Assisting with recruitment, on-boarding, and employee records management.
Policy Implementation: Ensuring that office policies and procedures are followed.
Supervision: In some cases, supervising other administrative staff. ECOBANK NIGERIA PLC
RTGS RECONCILIATION/ SETTLEMENT OFFICER 2020 - 2022 ROLES AND RESPONSIBILITIES.
Settlement of Transactions: Processing and settling various financial transactions, including payments, trades, and other financial instruments, in accordance with established procedures and regulations.
Account Reconciliation: Reconciling various accounts (e.g., bank accounts, nostro accounts, trading accounts) to ensure accuracy and identify any discrepancies.
Discrepancy Investigation: Investigating and resolving any discrepancies or errors identified during the settlement or reconciliation process.
Payment Processing: Processing payments to counterpart, clients, or internal accounts.
Confirmation of Trades: Confirming trade details with counter parties to ensure accuracy and agreement.
Documentation: Maintaining accurate and complete records of all transactions, settlements, and reconciliations.
Compliance: Ensuring compliance with relevant regulations, policies, and procedures.
Reporting: Preparing and generating various reports related to settlement activities, account balances, and transaction volumes.
Liaison: Communicating and coordinating with internal departments (e.g., trading, accounting) and external parties (e.g., banks, brokers, counterparties).
Process Improvement: Identifying and implementing opportunities to improve settlement processes, efficiency, and controls
Risk Management: Identifying and mitigating risks associated with the settlement process. ECOBANK NIGERIA PLC 2018 - 2020
CUSTOMER SERVICE OFFICER
Responsibility:
Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies EDUCATION
Higher National Diploma (Computer Science) Federal Polytechnic, Ilaro 2015 National Diploma (Computer Science) the Polytechnic Ibadan, Oyo State 2007 Anglican Grammar School, Agbirigidi, lbadan, Oyo State 2003 PROFESSIONAL MEMBERSHIP
Certified Product Manager
Microsoft Certification Professional Examination In-view
CIBN professional conduct and Ethics Certificate
Chartered Institute of Customer Relationship and Management (ACICRM) KEY SKILLS
Strong Interpersonal and Interactive Skills.
Ability to Understand Financial Statement.
Creative and Dedicated.
Self-motivation and result oriented.
Ability to Work Under Pressure and Accept Responsibility with Or No Supervision CERTIFICATES, TRAININGS, WORKSHOPS AND AWARDS
Product Management Certification 2025
CIBN professional conduct and Ethics Certificate 2019
National Youth Service Corps Discharge Certificate 2017
Chartered Post Graduate Diploma in Customer Relationship and management 2017
Award of Honor – Project Manager of Educational Development Group Ika South Local Govt., Delta State 2017
REFERENCE
Prof. Olufunsho Odeyinka
Senior Lecturer
Afe Babalola University Ado - Ekiti
**********@*****.***
Mr Samuel Anieze
Senior Banking Officer
Ecobank Nigeria Plc
*******@*******.***
Mrs Bisade-Phillips Oyeyemi Mary
Oyo State Teaching Service Commission
*****************@*****.***
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