Medical Records Technician

SKILLS AND ABILITIES

Energetic and skilled manager with over 30 years of experience in government and healthcare settings. Computer literacy in all MS Office applications, software programs related to payroll, purchasing, medical records, inventory, and other operations-related data base systems. Results-driven requiring minimal supervision. Bilingual English/Spanish communication and diplomatic skills to maintain collaborative relationships with stakeholders. Strategic and analytical in creating efficient systems to reach goals.

Department of Veterans Affairs 6/5/2022 – 3/15/2024

National Simulation Center, SimLEARN 40 hours per week

Orlando, FL

Assistant Facility Manager/Logistics

Responsible for the administrative management and control of the total facility’s non-expendable equipment inventory. Assisted in the preparation of all reports as related to non-expendable category items. Such reports consist of 5-year Equipment Replacement Report, Report of Utilization, Disposal of Personal Property, Equipment Control Report, and other non-scheduled reports as required. Interpreted administrative policies and have knowledge of VA Handbook 7002.2, VA Directive 7002.2, VA Handbook 7348; VA Directive 7348 and VA Handbook 6500.6. Developed policies and procedures for turn-in and equipment inventory list issuance. Developed policies and procedures for turn-in and equipment inventory list issuance.

Created Equipment Inventory List’s (EIL’s) for different services at our facility. I separated and identified equipment by usage and by service and placed them in appropriate service EIL.

With approval from upper management, selected appropriate individual per VA Handbook 7002 who are authorized to be Custodial Officials, creating memorandum with the Executive Director approval and signature. Informed each Custodial Official of the required training as a newly designated Custodial Official for better understanding of their duties and requirements.

Created electronic folders for each service and spreadsheets for accountability and status of all equipment on hand.

As an Assistant Facility Manager, I make sure all issues with the facility are corrected and functional.

Oversee logistic operations and coordination as it pertains to warehouse operations(consumables/perishables), equipment, furniture, supplies and warehouse space management.

Currently a purchase card holder procuring supplies, equipment and services for the facility supporting each service with their needs and requests.

Create 2237’s and ECAT orders including Purchase Orders under the threshold.

Prepare and review acquisition requests and quotes for accuracy, required information and proper signatures.

I have the knowledge of the concepts, principles, practices and procedures pertaining to a variety of administrative functions including procurement, property and space, information technology, records management, and financial management.

Ability to recognize problems, collect information, establish facts and take action based on application or interpretation of established guidelines.

Ability to work independently in the accomplishment of a variety of responsibilities including setting priorities, organizing and adjusting workflow with the ability to deal with frequent interruptions and utilize various problem solving techniques.

Department of Veterans Affairs 4/10/11 – 01/14/2022

Orlando Veterans Medical Center, Orlando Florida 40 hours per week

Inventory Management Specialist

Responsible for the management and control of the total facility of non-expendable equipment inventory. Assisted in the preparation of all reports as related to non-expendable category items. Such reports consist of 5 year Equipment Replacement Report, Report of Utilization, Disposal of Personal Property, Equipment Control Report, and other non-scheduled reports as required.

Managed of all turn ins from services, department and sections of all medical equipment and supplies. Disposed of

the items under proper procedures and regulations under the federal government. Placed equipment and items under GSAXCESS for transfers or sales under the federal government. Conducted proper procedure in transferring computers and computer related items under Computer For Learning.

Performed classification of non-expendable equipment through use of current published VA catalogs, drawings, etc. in order to arrive at a proper determination to correct item classification. Annotated items description and prepare catalog requests for new or unidentifiable items for submission to the VA Catalog Center.

Ensured that all non-expendable property is correctly added to and properly maintained in station record accounts.

Accomplished station computer inputs for proper identification and preventative maintenance purposes, insuring accuracy through review of applicable monthly computer printouts. Properly entered equipment for future

identification and inventory purposes through our Maximo system.

Reconciled non-expendable accounts monthly with Fiscal Service and conduct reconciliation factors as required. Conducted annual physical station inventories of equipment items and resolve discrepancies as noted and required. Accounted for all equipment coming onto station for evaluation. Submitted written evaluation reports to VANAC.

Ensured documentation, transfers or receipt of excess non-expendable equipment and Central Office controlled items requiring special reporting and approval. Maintained records of equipment items on loan and those personally-owned items placed in use at the station and conduct physical and annual inventory of same. Maintained and developed Report of Survey actions and relative documentation.

Developed experience with the utilization of automated databases and software applications for use in compilation, presentation and report development. Reviewed, corrected and validated data from various sources into and automated databases. Exercised independent and judgment in the accomplishment of regular work assignments. Maintained contact with customers and contractors under the established contracts in order to discuss and attempt to resolve difficulties related to scheduling deliveries, availability of goods and meeting terms of purchase agreements. Identified the need for administrative modifications by notifying contracting personnel in correcting obvious errors and amendments needed to rectify the contract.

Department of Veterans Affairs 2/2/09 – 4/10/2011

Orlando Veterans Medical Center, Orlando Florida 40 hours per week

Medical Records Technician- Release of Information

Responsible for processing medical releases’ of information request that pertain to the Privacy Act, the Freedom of

Information Act and Health Insurance Portability and Accountability Act; request for information from patient’s

Medical Records for release to patient, appropriate facility, agency or physician. Processed Medical-Legal releases of

information to attorneys and courts pertaining to TORT Cases or (Third Party Liability), Workman’s Compensation,

Labor and Industries and subpoenas. Assist employees with electronic processing of Workers Compensation Form,

(Knowledgeable with the ASSISTS program). Screened and followed through on all incoming telephone calls from

attorneys, insurance representatives regarding legal cases and requests under the Privacy Act.

Reviewed information to be released for completeness, ensuring that information being released is limited to material

requested, there is no violation to patient’s authorization and conforms to VA directives and policies. Completed

and processed routine releases of information to other VA and Federal Agencies and when requested, to patients and

their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA

directives. Processed Social Security requests for medical information using DSS ROI software and the Social

Security Secure website.

Completed TORT cases for the VA Regional Office; this process requires extensive investigations to compile a

complete medical record. Retrieves any/all copies of medical records (other VA’s, storage, Retirement) and all

electronic media and arrange all documents in the order required by Regional Office and the Quality Assurance

Office.

Protected printed and electronic files containing sensitive data in accordance with the provisions of the

Privacy Act and other applicable laws, and VHA policy and ensure Personally Identifiable Information and Personal

Health Information is secure and protected.

Immigration and Customs Enforcement, New York City 9/30/06 - 4/15/08

Deportation & Removal-Fugitive Operations 40 hours per week

Secretary

Provided direct support to the Assistant Field Office Director of Fugitive Operations

Office and Clerical duties to include phones, fax, email, typing, copying, appointments, tasking, spreadsheets and more;

Data entry into agency specific computer systems

Managed and coordinated all arrangements for special events, staff meetings, client conferences and appointments.

Preparation of time and attendance, payroll of over 150 personnel.

Assisted agents and officers in preparation of documents and files for their tasks.

Immigration and Customs Enforcement, New York City 4/14/97 - 9/27/06

Detention, Deportation & Processing Facility 40 hours per week

Secretary

Provided direct support to the Deputy Assistant District Director for Detention Facility

Maintained business schedule and operating procedures for the Officer-In-Charge.

Received and screened calls and visitors. I was responsible for another administrative floor and procedures of detention facility.

Incumbent control of all correspondence to the Deputy Assistant District Director. I handled all confidential matters for the DADD.

Responsible for job posting, recruitment, screening resumes and telephonic interviews.

Trained other clerical staff for timekeeping and payroll procedures.

Interfaced with domestic and international executives and representative (Consulates or Embassies) for events, staff meetings, conferences and appointments.

Handled extensive information gathering, tracking, and interpretation of departmental forms.

Performed time and attendance, payroll and worksheets of over 150 personnel. I became the Payroll Coordinator for the Eastern Region. I’m very knowledgeable with various types of Leave regulations and procedures such as Family Medical Leave Act, Sick Leave, Annual Leave, Religious Leave, etc…

Immigration & Naturalization Service, New York City 3/3/97 - 4/12/97

Investigations 40 hours per week

File Clerk

Sent notifications of immigration status.

Utilized computer to request in/out-of-state records.

Heavy interaction with corporation and regulatory agencies in reference to state-related matters

Answered phones, greeted clients, compose correspondence, filed documents, ordered supplies

Distributed all departmental correspondence

Data entry, copying, faxing, and various other office duties.

Assisting Office manager and Directors with special tasks

Immigration & Naturalization Service, New York City 12/23/96 - 3/3/97

File Room 40 hours per week

File Clerk

Provided administrative support to senior-level Management

Assisted supervisors and chiefs on special projects

Utilized computer to request and charge out records

Retrieved, organize and filed documents and records.

Handled urgent requested files.

Veterans Affairs Medical Center, Bronx, New York 6/90 – 10 /95

Ambulatory Care and Processing 40 hours per week

Medical Clerk

Interviewed, registered and process incoming patients.

Examined and decided on contracts submitted by ambulate companies

Arranged transportation for veterans patients and/or their families

Provided transportation for patients to other facilities and/or out-of-state facilities

Military Background

United States Army

Supply Specialist/Unit Armored

Private First Class

- Supervised and maintained accountability for over $10 Million worth of organizational equipment, supplies, and

materials, ensuring accuracy and reducing loss.

-Coordinated the distribution and tracking of supplies, including weapons, uniforms, and equipment, to ensure unit

readiness for deployment and daily operations.

-Ensured all supply operations adhered to Army regulations and safety standards, contributing to a safe and efficient

working environment.

TRAINING:

Received training in “Receptionist Guide to Front Desk Security”, “OSH-Defensive Driver Safety’; “Managing Persons with Mental Disabilities”; “Microsoft Excel Basic”; “ Emotional Survival Training’; “Computer Security Awareness’; “Workplace Adult CPR”; “ Workplace Training Standard First Aid”; “ Homeland Security Advisory System”; “ Sexual Harassment Training”; “Workplace Violence”; “Computer Security and Awareness”; “Code of Conduct and Ethics Training”

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