Customer Service Night Auditor
Resume:
Theresa Greek
St. Martins, NB
E5R 1B3
************@*****.***
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Skills
● Cash Management
● Customer Service
● Guest Relations
● Attention to Detail
● Time Management
● Effective and Excelent Communication; written & oral
● Relationship Building
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Experience
Chateau Saint John / Night Auditor
Aug 2023 - PRESENT, Saint John, NB
● Greet and assist guests with Check-Ins, by telephone, online and in person, providing information on services within the hotel.
● Audit and Balance cash and credit transactions daily and reset the computers for next day's operations.
● Run end-of-day computer functions and close out reports, submitting details to management for review.
● Perform nightly audits of all shifts by verifying accuracy of shift paperwork and balancing accounts.
● Maintain a balanced cash drawer.
● Maintain a well stocked Gift Shop and complimentary food and beverage station.
J Valle Cleaning / Cleaning Technician
April 2023 - Aug 2023, SJ Airport, NB
● Kept Airport business entrances clean, tidy and in a professional appearance.
● Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
● Disinfected door handles and other frequently touched surfaces.
● Greeted and waited on passengers in The Bistro by making sandwiches, serving drinks & beer, working the cash register and filling stock.
Inteplast Bags & Film / Bag Convertor
July 2018 - Jan 2022, Saint John NB
● Maintained detail Records of all jobs processed through shift.
● Worked the converting belts according to Job specification provided by the customer order.
● Ensured all boxes were labeled and weighed correctly.
● Correctly identified different types of film used during shift.
● Lifted and carried boxes of 50 lbs from the conveying machine to the pallet.
Atlantic Superstore / Pharmacy Assistant
July 2013 - June 2018, Saint John & Rothesay, NB
● Verified accuracy of medication orders and entered data into pharmacy system.
● Assisted the pharmacist with filling, counting and labelling prescriptions.
● Managed multiple tasks.
● Greeted customers upon arrival at the prescription counter.
● Processed payments from customers using the cash register and debit & credit card terminals.
● Monitored stock levels of both prescription drugs and over-the-countet items.
● Prepared expired drugs for return.
● Answered telephone calls promptly.
New Germany High / Grade 12 Diploma
Sept 1990 - June 1995, New Germany, NS
I obtained my Food Handler's course in 2023.
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