Security Officer Customer Service

JEFFREY OJAO

License Security Officer /

Supervisor

Dedicated & vigilant with experience in public safety and enforcing the law. Skilled in incident response and customer service with solid commitment to ensuring a safe and secure environment for all. Detail-oriented and demonstrates decision-making abilities. Almost 22 years in Public Service, specialized in General Investigation. Phone: 705-***-****

Email: *******.********@*****.***

Address: 248 King St., Sudbury, Ontario,

Canada

SKILLS:

• Leadership

• Critical Thinking

• Personnel Management

• Administrative and Operational Mgt.

• Work and Detail-Oriented

• Investigative Skills

• Financial Management

• Crisis Management

• Trainor’s Trainer Skills

• Skills Enhancement on Hand

Cuffing and Baton Technique

• Arresting Technique

CERTIFICATIONS/LICENSES:

Ontario Security License Number: 50036368

Emergency First Aid /CPR – EAD

(Lifesaver101 & Canadian RedCross Providers)

WES Canada Equivalency:

Bachelor’s Degree ( 3 years) - April 2023

IELTS General Training Certificate: CLB 5 –

July 2023

EDUCATION:

Master in Management - Public

Administration

Philippine Christian University

Manila, Philippines (2024)

Bachelor of Science in Criminology

Cagayan de Oro Colleges, Inc.

Cagayan de Oro City, Philippines (2009)

Nursing Aide

Mindanao Sanitarium Colleges & Hospital,

Inc.,

Iligan City, Philippines (2006)

Bachelor in Agricultural Technology

Caraga State University Butuan City,

Philippines (1997)

PROFESSIONAL EXPERIENCE

Police Officer (Retired Lieutenant) 2001-2023

Philippine National Police

Agusan del Norte, Philippines

• Supervise all deployed personnel on the ground.

• Conduct Police visibility and show force within the area of responsibility to preempt crimes.

• Attend public events as security and control the crowd.

• Escort visitors around the premises.

• Maintain order, enforce regulations, and respond to security-related incidents and emergencies.

• Provide assistance to victims of crime and administer first aid in emergencies.

• Guard against theft, vandalism, and fire, and secure buildings, equipment, and vehicles.

• Permit or refuse entry, and direct traffic.

• Respond to calls for assistance and calls for service.

• Patrol assigned areas to ensure that civilians are following the law.

• Detain violators and evict trespassers.

• Write reports and field notes to record incidents and patrol activities.

• Make Spot Reports, Incident Report, Progress Report, Substantial Report, Final Report, Investigation Report (IR), Special Written Report

(SWR), and other Coordination Letters (Operational/Administrative)

• Conduct thorough investigations of the crimes by interviewing possible witnesses and suspects, collecting evidence, and writing reports.

• Secure crime scenes and protect evidence.

• Build relationships with the community and encourage community members to report suspicious activity.

• Ensuring compliance with government regulations.

• Conduct administrative and operational works, such as making Security Plans and Camp Defense Plans, IMPLAN, OPLAN, Budgetary Plan, Contingency Plan, Fire Plan, Disaster Preparedness Plan, Debriefing and Table Platting, Training Design, and others.

• Coordination with other government agencies within the area of jurisdiction.

• Arrest and process criminals.

ACHIEVEMENT

• Awardee, Country's Outstanding Police Officer in Service 2016. Awarded by His Excellency President Rodrigo Roa Duterte, President of the Philippines, and the Metrobank Foundation, Inc..

• Received a number of medals, awards, citations, and commendations from PNP National Headquarters and other government and non-government organizations.

• Special Awards of Recognition from the Rotary Club of Manila East.

• Achiever, International Criminal Investigative Training Assistance Program

(ICITAP)

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