Supply Chain Quality Assurance

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PROFESSIONAL SUMMARY

I am a dedicated professional with ten years’ experience in Retail and Supply Chain environment. I embrace challenges and rely on attention to details to root cause and correct opportunities in inventory accuracy and cost reduction to meet/exceed customer’s expectation. PROFESSIONAL EXPERIENCE

Express Script (Pharmaceutical) Sept 2023 - Present Pharmaceutical clerk.

• Increased productivity to meet customers demand by exceeding my daily UPH rate by 133%.

• Ensured Quality Assurance of each package through our impeccable visual inspection process to eliminate risk and ensure customers are receiving excellent service.

• Successfully followed Single Piece Flow process to promote quality of outbound shipments.

• Accurately packaged prescriptions requiring special handling, process and policy requirements.

• Effectively collaborate with all levels of management and co-workers to ensure best practice are shared while maintaining productivity and quality standards.

• Ensures a clean work environment, assist with sortation, distribution and safe storage of bulk shipments.

• I have kept attendance at a high level. I had been available and flexible to meet all mandatory and voluntary overtime to meet customers demand.

GXO Logistics June 2022 – July 2023

Material Handler

• Successfully work at Problem Res to resolve employees issues and inventory discrepancies

• Knowledgeable in Digital picking process both CoBot and manual with ability to train new and existing employees

• Successfully trained assigned new hire on Gold Shift on packing process.

• Knowledgeable in Wholesale picking process with ability to train new associates

• Knowledgeable in Putaway process with ability to train new associates Doggiworld Enterprise April 2017 – Jan 2022

Retail Store Lead

• Successful led a team of four associate to exceed organizational sales expectation.

• Successfully reconcile inventory to ensure accuracy and availability of customers needed

• Ensure products are rotated to foster FIFO sequence to reduce expiration of inventory by 10%

• Provided proper coaching, and training of new and existing employees on new processes. Doggiworld Enterprise June 2014 – April 2017

Retail Lead

• Ensured that we are positioned to exceed our sales by running timely promotions.

• Effectively exceeded customer satisfaction by ensuring 99.9% accuracy of our online shipment.

• Encouraged teamwork by working with the inventory team to resolve all discrepancies.

• Provided high quality services and earned employee of the month award consecutively. Vanessa Ennin

A: 6527 Sussex Drive, Zionville Indiana. 46077 P: 765 – 894 – 0714 E: *************@*****.***

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Scancan LTD (MTN Ghana) Nov 2009 – June 2014

Customer service

• Attended to customers concerns at a high success and satisfaction rate.

• Incorporated suggestive sales approach to meet and exceeded sales goal by 10%

• Rendered IT service on resolving customers phone and internet services. Education:

McAshleys Business College Ghana Accra 2007 - 2010 FMTC – Financial and Management Training Center Ghana, Accra 2006 - 2007

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