Quality Control Order Puller
Resume:
Detra Johnson
Dallas, TX *****
******************@***********.***
Authorized to work in the US for any employer
Work Experience
order puller/inventory
Chewys-Dallas, TX
December 2024 to Present
order puller
stocking
inventory
• Efficiently pulled and prepared customer orders for shipment, ensuring accuracy and timeliness
• Utilized handheld scanners and inventory management systems to locate and retrieve products from designated locations
• Maintained a high level of attention to detail when verifying product quantities, descriptions, and quality standards
• Collaborated with team members to prioritize order fulfillment based on urgency and delivery deadlines
• Assisted in inventory control by conducting regular cycle counts and reconciling discrepancies as needed
• Followed established safety protocols while handling hazardous materials or operating heavy machinery
• Communicated effectively with supervisors regarding any issues or concerns related to order accuracy or stock availability
• Contributed to maintaining a clean and organized work environment by properly storing products after retrieval
• Demonstrated strong problem-solving skills by resolving order discrepancies promptly and efficiently
• Adhered to company policies and procedures regarding product handling, storage, labeling, packaging, and shipping requirements
• Collaborated with cross-functional teams such as receiving, shipping, quality control, or customer service departments as necessary
• Ensured compliance with all relevant regulatory guidelines governing warehouse operations (e.g., OSHA)
• Managed multiple tasks simultaneously in a fast-paced environment without compromising efficiency or accuracy
• Consistently met productivity targets by completing XX number of orders per shift/day/week/month
• Trained new employees on proper order pulling techniques resulting in improved overall team performance
• Implemented time-saving strategies that reduced average picking time per order by XX%
• Collaborated with the quality control team to identify and resolve any product defects or damages before shipment
• Closely monitored inventory levels during the picking process alerting supervisors when stock was running low
• Maintained an organized system for tracking returned items ensuring prompt processing of refunds/ exchanges
• Suggested process improvements that enhanced workflow efficiency leading to a XX% reduction in errors
• Maintained accurate records of all orders pulled, including item codes, quantities, and locations for easy retrieval
• Implemented safety measures such as wearing appropriate protective gear and following proper lifting techniques to prevent workplace injuries
• Participated in regular team meetings to discuss challenges, share best practices, and improve overall warehouse operations
CKE PROCESSOR
UPS-Coppell, TX
April 2019 to Present
PROCESSING SHIPMENTS AND MAKING SURE ALL DOCUMENTS ARE THERE PT Supervisor
UPS-Arlington, TX
Present
Time Cards
Entering Data
Dispatching
• Developed and implemented strategies to improve productivity and streamline processes
• Led a team of XX employees, providing guidance and support to ensure efficient operations
• Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
• Maintained high standards of quality control to ensure customer satisfaction
• Resolved customer complaints or issues promptly while maintaining a positive brand image
• Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
• Managed multiple projects simultaneously within established timelines
• Drove operational excellence initiatives resulting in an overall efficiency gain of XX% Pharmacy Technician
DLH Corp-Lancaster, TX
April 2021 to August 2024
Labeling medication for Veteran patients
Packaging
Training
Making sure documents on medication
• Accurately filled and dispensed XX prescriptions daily, ensuring patient safety and adherence to medication guidelines
• Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
• Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
• Maintained a clean and organized work area, including the pharmacy shelves and storage areas
• Assisted in the preparation of compounded medications under the supervision of a pharmacist
• Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
• Performed routine maintenance on pharmacy equipment such as pill counters and automated dispensing machines
• Ensured compliance with all state and federal regulations regarding controlled substances handling and record-keeping procedures
• Participated in continuous quality improvement initiatives within the pharmacy department to enhance efficiency and accuracy of operations
• Trained new pharmacy technicians on standard operating procedures (SOPs), workflow processes, safety protocols, etc
• Implemented barcode scanning system for medication verification process resulting in a XX% reduction in errors
• Collaborated with healthcare professionals to ensure appropriate medication therapy for patients with complex medical conditions
• Performed medication inventory reconciliation to identify discrepancies and prevent stockouts or overstock situations
• Demonstrated proficiency in using pharmacy software systems for prescription processing, inventory management, and patient profile maintenance
• Participated in staff meetings and training sessions to stay updated on new drugs, regulations, and best practices within the field of pharmacy
• Achieved a XX% increase in customer satisfaction scores through attentive service delivery and personalized interactions
• Contributed to cost-saving initiatives by identifying generic alternatives when available without compromising therapeutic outcomes
• Investigated potential drug recalls or safety alerts issued by manufacturers or regulatory agencies; communicated relevant information promptly to pharmacists
• Implemented workflow improvements that reduced average wait times at the pharmacy counter by XX%
• Packed prescriptions securely for mail-order deliveries while ensuring compliance with shipping regulations (e.g., temperature control)
sorter/scanner
Amazon Sortation-Farmers Branch, TX
October 2016 to April 2020
Sorting
scanner
checking for missing packages
UPS Driver Helper
UPS-Dallas, TX
2015 to October 2017
Delivering packages
cashier
Homedepot-Cedar Hill, TX
February 2015 to June 2017
cashier
checking out customers
Education
Some college
High school diploma or GED
Skills
• Filing (7 years)
• Data Entry (7 years)
• Excel
• Microsoft Word
• Customer Service (10+ years)
• Typing
• Microsoft Excel
• Time Management
• Office Experience
• Microsoft Office
• Microsoft Outlook
• 10 Key Calculator
• Clerical Experience (6 years)
• Word Processing
• Office Management
• Inventory Control
• Phone Etiquette
• Multi-line Phone Systems
• Computer literacy
• Warehouse experience
• English
• Manufacturing
• Order fulfillment
• Process improvement
• Retail sales
• Communication skills
• Computer skills
• Computer operation
• Organizational skills
• Merchandising
• Guest services
Certifications and Licenses
Driver's License
Pharmacy Intern License
PTCB Certification
Contact this candidate