Project Manager Real Estate
Resume:
Priscilla M. Graham
************@*****.***
Program and Project Manager / Telecommunications Services
CAREER SUMMARY
With my twenty (20+) years in the telecommunications industry, I have created and perfected the ability to analyze, work through and overcome difficult markets and site-by-site projects. My passion leads to positive results with a determined focus and continued emphasis on meeting and, more importantly, exceeding client requirements and deadlines. I am an integral part of building solid client relationships between the various internal groups and our customer counter parts. I am self-disciplined and able to work independently with a high degree of accuracy and attention to detail. I am a hardworking individual who thrives under pressure and successfully exceeds expectations in any given environment. Prior to my telecommunications career, I worked ten (10) years in the food service industry in both management and wait / bar staff.
SPECIAL SKILLS
Detail oriented
Skilled mediator & troubleshooter
Exceptional Organizational Skills
Increased productivity and completion in difficult markets
Proficient at creating and maintaining solid relationships with internal / external clients
Analytical approach with research during negotiations & documentation phase
EMPLOYMENT HISTORY / TELECOMMUNICATIONS
Verizon Wireless: Real Estate III Program/Project Manager-New Site Build / Hi Rent Relocation (CGC Market: Louisiana, Alabama, Arkansas, Florida, Tennessee)
October 2022 to Present
Manage and process NSB (250+) and High Rent Relocations (150+) sites from inception and approval which includes candidate selection (SCIP) to completion of all related and required milestones
Direct, maintain and track all Environmental Due Diligence (“EDD’) and Regulatory procedures (Section 106, NEPA, Tribal) throughout entire site-specific process
Responsible for all financial purchase orders between Verizon and property owner, vendor and/or tower owners associated with each specific site through the entire payment point milestone
Manage and complete all budgetary requests utilizing internal calculator to obtain VP budget approval in relation with all Hi Rent Relocations
Forecast and monitored all required milestones from inception through 100% completion.
Handle all weekly calls with the individual Verizon Site Acquisition vendors to maintain that all sites and milestones were on track to complete all referenced milestones
Coordinate and attend required candidate site walks with Real Estate, Construction and Regulatory as required.
Negotiate, review, approve and direct all leases to Verizon Senior Director and VP for final approval / execution
Smartlink Communications: Program/Project Manager New Site Build (‘NSB’) (Salt Lake City, Sacramento, Tri-LA Markets)
September 2020 to September 2022
Assigned, analyzed and managed critical markets that were stagnate, re-assessed approaches and pushed through difficult sites to achieve 100% required client deadlines
Controlled and handled multiple programs and 200+ project sites (both MLA and SLA) inclusive of all SAQ milestones
Managed and mentored a team of individuals inclusive of project coordinator, site acquisition, regulatory and construction
Created an efficient tracking method to increase productivity and complete sites from inception, zoning, permitting and regulatory through site acquisition completion
Nexius Solutions: Site Acquisition: New Site Build and Carrier Upgrade Program ( Mod / Macro)
December 2018 to September 2020
Managed 100+ sites under the Carrier Program (upgrades) through assignments from client to completion with 95% ahead of defined schedule
Overhauled and restored the remaining sites under the New Site Build Program (“NSB”) that were stalling
Accomplished and fulfilled all NSB obligations with client
Developed and maintained positive customer relationships that achieve optimal profitability and growth
Managed all tracking points of site acquisition responsibilities (Landlord consents, collocation applications & approvals, receipt of construction drawings, structural analysis, regulatory)
Managed all required documentation to various databases from Site Acquisition and Construction through client audit to initiate revenue and invoi
Mastec Network Solutions: Site Acquisition, Construction & Regulatory Coordinator II
Goodman Networks Inc.: Project Coordinator / Documentation & Close Out Coordinator
April 2014 to December 2018
Exclusive point-of-contact, as requested by the client, between internal and external clients regarding integrity of documentation respective of client audit procedures and process flow
Assisted site acquisition specialists under the Carrier Program in filing collocation applications, located potential candidates with the New Site Build, Small Cell group and Macro
Maintained and tracked all SAQ documentation from inception of a project through all milestones until hand off to construction; Assisted in the development of the site acquisition workflow process both internally and externally
Managed all purchase orders on behalf of site acquisition and worked closely with AT&T and all major tower owners (Crown, ATC, SBA), all environmental and construction vendors
Proficient in workflow improvement of site acquisition and construction forecast and input of actual dates regarding pay-point and milestone for accuracy and completeness which increased revenue accuracy
Determined zoning and building permit jurisdictions, completed applications and determined associated costs
Managed tracking, updating and reporting methods on project related activities and pay point milestones
Defined requirement with the client auditors and secured a 98% passing audit rate from 67% passing audit rate within a 3-month period and consistently maintained over a 95% passing audit rate
Administrator and point of contact for the internal repository database
Re-assessed and created a tracking and quality check method between A&E vendors, Site Acquisition, Construction and the client to maintain integrity of all structural and construction drawings being requested and produced
Interviewed, hired and interacted with all A&E firms on behalf of the STX Site Acquisition Team
Software / Internal-External Database Proficiency
MicroSoft Word FileNet
MicroSoft Excel FileTrac
Project Analysis Tool (Internal) iComply
Norad (Internal / External Client) AutoForms
NICAT (Internal / External Client) CCI (Crown Castle)
PACE (External Client) Accuv
Other type client workflow databases
References Available Upon Request
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