Customer Service Operations Coordinator

Christy Parker

Savannah, GA 912-***-**** ***********@*****.***

Profile

Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experience

SENIOR SALES AND OPERATIONS COORDINATOR HERC RENTALS 09/2016 – 01/2025

· Proactively answer and resolve customer questions.

· Support all team members.

· Opening accounts and pre-screening customers using e-apply.

· Managed customer accounts including billing, invoicing, payments, and collections.

· Maximize revenue through superior customer service on all new and existing orders.

· Provided training and guidance to all new sales staff on customer service practices and procedures.

· Made outbound sales calls to contact prospective leads, using effective communication skills.

· Established new accounts and serviced existing accounts maintaining professional relationships.

· Delegated work to staff, setting priorities and goals. 2-YEAR-OLD TEACHER FIRST PRESBYTERIAN CHURCH 12/2011 – 08/2016

· Provided guidance and support to 2-year-olds in a classroom setting.

· Organized activities.

· Provided age-appropriate instruction in basic concepts. LEGAL ASSISTANT BARBARA B. BRAZIEL 01/2009 – 11/2011

· Greeted clients upon arrival at office and helped as needed.

· Interviewing new clients.

· Collecting and delivering documents.

· Clerical responsibility.

· Provided administrative support to staff members.

· Organized office operations and procedures.

Education

SAVANNAH TECHNICAL COLLEGE 01/2015 MEDICAL OFFICE ASSISTANT WINDSOR FOREST HIGH SCHOOL 06/2001 HIGH SCHOOL DIPLOMA Skills & Abilities

· Administrative management skills

· MS Office

· Relationship Building

· Customer Communication

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· Excellent interpersonal and communication skills · Strong Enthusiasm

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