Quality Assurance Sap S4

FIROZ VOHRA

**** *** **** **, **********, IL ****4

Email:**********@*****.***

PROFESSIONAL SUMMARY

With over 20 years of experience in Quality Assurance (QA), Automation, Identity Access Management (IAM), Cybersecurity Testing, SAP, Java/J2EE, Web Services, and Hadoop/Big Data, Professional with a strong track record in driving IT transformation initiatives. Core expertise includes developing QA tools and automation frameworks from the ground up and implementing world-class QA practices and procedures. Expertise in SAP Testing for SAP S4 Hana Green Field/ ECC. Tested for SAP S4 Hana Green Field, SAP S4 Hana Migration from ECC, SAP ECC projects. Specialized in Test Driven Development (TDD), Behavior data rive (BDD) Shift Left Testing, and extreme automation strategies. lead in-sprint automation for agile teams, ensuring seamless integration and delivery. My leadership skills enable me to inspire and motivate large, geographically distributed IT teams working on complex architectures across diverse platforms. I am committed to fostering a culture of continuous improvement and innovation, ensuring high-quality outcomes in every project.

PROFILE

Building Quality Assurance Teams as per Software Development/Testing Life Cycle (SDLC/STLC)

Managing multi-platform QA teams

Creating Quality Assurance policies and procedures

Implementing industry "Best Practices" in IT organizations

Developing and reporting on metrics to analyze current situations and drive improvements.

Interacting with business stakeholders to understand requirements for testing.

Designing processes to ensure complete system testing coverage.

Working with external vendors and managing outside test/deployment resources

Experience on Identity Access management (IAM) and Cybersecurity testing.

Functional experience and expertise with SAP’s MM, SD/OTC, FICO, BW, PM, HR

COMPUTER SKILLS

Languages

Java Core, Java Spring Framework (Spring Core, Spring Boot), C, C++, C#, HTML, PL/SQL, Visual Basic, XML, Perl, UNIX Shell scripting.

RDBMS/NoSQL

Oracle, SQL Server, SQL/PLSQL, Mongo DB, Cassandra, CQL, Cockroach

Web/Application Servers

Web Logic, IBM WebSphere, Tomcat

Server-Side Programming

ODBC, JDBC, Servlets, JSP

Internet Technologies

Java Script, HTML/DHTML, XML, XSLT, XPath

Messaging and Queuing

WebSphere MQSeries, TIBCO EMS server, JMS, MQSA, MQSI

Version Control Systems

Rational Clear Case Subversion, BitBucket and GIT

Operating Systems

Windows, Solaris, Linux

Automation Testing Tools:

Win Runner (WR), Load Runner (LR), Performance Center (PC), Quick Test Professional (QTP), Unified Function Testing (UFT), Selenium Web driver with TestNG, Maven and JMeter, Gherkin Cucumber, Groovy

Other Frameworks

jQuery, JUnit, ANT, Maven STRUTS, Micro Services, Spring, Hibernate, GWT, GWT Designer, JIRA, ALM (Application Life Cycle), Quality Center

ERP

SAP R/3 4.6C, 4.7 and ECC 6.0

Deployment

Jenkins, Jules, ANT, Maven, Gradle

Distributed Computing/Big Data

HDFS, Hive SQL, YARN, Data Stax Dev/OPS Center, Spark and Java Lambda, Kafka, KSQL, Grafana, Burrow, Splunk, Machine Learning, AWS and Gaia

Professional Training & Certifications

Completed latest Java Spring boot Framework in Chase.

Successfully completed AWS Practitioner Certificate. Scheduling for test.

EDUCATION

Illinois Institute of Technology, Chicago, IL.

Master of Science in Computer Science GPA 3.65/4.00 July-97

S.P. University, V. V. Nagar, India

Bachelor of Engineering - Industrial Engineering, First class with Distinction Oct-94

ACCOMPLISHMENT

JPMorgan Chase, Chicago, IL Nov 2017 – Present

Quality Assurance Automation and Manual Testing Lead

Designed and implemented a comprehensive testing strategy by coordinating with developers, Business Analysts, Project Managers, Scrum Masters, and other testing teams.

Coordinated efforts across three scrum teams, including offshore teams in India.

Developed and implemented an enterprise regression automation roadmap, increasing regression test automation coverage from 0% to over 80% across complex technology architectures, resulting in significant time and cost savings.

Built a custom regression tool using Java Core & spring framework in order to automate API for Chase notification alerts.

Used JMeter, Blazemeter and in house built tool for performance and load testing.

Performed manual testing on SOAPUI and Rest API before we automated.

Subscription migration from Cassandra to Cockroach, created a Cucumber-based framework using Gradle and Groovy to automate all API for subscription.

Implemented Continuous Integration (CI) processes to reduce build-cycle times.

Managed key internal IT and functional business projects, adhering to Chase’s project management methodologies.

Served as the management escalation point for Quality Assurance (QA) issues, deploying necessary resources and actions to ensure resolution.

Presented QA roadmaps and technical initiatives to senior executives, gaining buy-in for process improvements.

Introduced agile processes, including Scrum retrospectives, story grooming, sprint planning, and sprint reviews, with a two-week deployment strategy.

Implemented DevOps practices within QA, development, and release management teams, enhancing collaboration and delivery efficiency.

Created a matrixed enterprise QA organization supporting various business functions, enabling the development of subject matter experts (SMEs) for each pillar.

Mentored team members and provided expertise in tools such as Splunk, Cassandra, Cockroach, Hive, Spark, Hadoop, Nifi, JIRA, GitHub, and BitBucket.

Established QA processes and controls to align with project deliverables and built a center of excellence for QA.

Continuously worked to increase QA effectiveness and efficiency.

Hands-on experienced on tools and frameworks such as Groovy, Gradle, Maven, Java Spring, Splunk, Cassandra, Hadoop, Hive, Spark, and BitBucket.

Hands-on expertise in agile methodologies and DevOps initiatives.

CNH Industrial, Bur ridge, IL July 2016 – Nov-2017

Quality Assurance Automation and Manual Testing Lead

Performed IoT testing leveraging telematics technology to validate data from agricultural and heavy machinery systems.

Conducted load and stress testing on the project’s connectivity platform using LoadRunner and Performance Center.

Executed API testing with JMeter and led the migration to UFT API scripts to streamline test automation.

Created high-level Test Completion Reports (TCR) and finalized comprehensive documentation for project sign-off.

Tested and validated solutions across multiple cloud platforms, including Microsoft Azure, AWS, and Google Cloud.

Developed and executed automation scripts for the Mobile Data Collector (MDC) app using Dynatrace Keynote on both iOS and Android devices.

Designed and implemented automation frameworks and scripts using Selenium WebDriver integrated with the TestNG framework.

Automated regression test scenarios using Unified Functional Testing (UFT) to enhance testing efficiency and coverage.

Bank of America, Chicago, IL Sept 2014 – June 2016

Software Automation Testing Lead (Consultant)

Coordinated and oversaw Identity and Access Management (IAM) testing initiatives at Bank of America, ensuring robust security and compliance.

Designed and implemented a custom QTP keyword-driven testing framework specifically for IAM processes.

Conducted comprehensive testing across Identity Management, Access Management, Authentication, Authorization, User Provisioning, Access Certification, Role-Based Access Control (RBAC), and Policy Enforcement mechanisms.

Created and executed smoke test scenarios using Selenium WebDriver integrated with the TestNG framework.

Collaborated with developers and business analysts to enhance system functionality, resolve defects, and improve operational efficiency and user satisfaction.

Performed functional and regression testing on cybersecurity components, including networking, firewalls, intrusion detection/prevention systems, vulnerability assessments, incident handling, threat modeling, and penetration testing.

Developed detailed testing strategies, test plans, and test cases for IAM applications such as ACME, SAP, and RBAC systems.

OfficeMax, Naperville, IL Oct 2011-Sept 2014

Quality Assurance SAP & E-Commerce Automation Testing Lead

Coordinated and oversaw automation efforts for SAP Consolidation Parts 1–3, with emphasis on GATP functionalities such as Backorder Processing, ATP Check, Fill and Kill, Product and Location Substitution, and the NBD process.

Automated SAP Module FICO, MM, SD OTC, BW, and HR with data Driven Framework using business Process testing (BPT) of QTP and UFT.

Co-designed a QTP Keyword-Driven Framework for the OMX web project to enhance test scalability and reusability.

Set up infrastructure for mobile automation testing of native iOS and Android apps using Sauce Labs Cloud environment.

Developed and executed Selenium WebDriver scripts with TestNG for OfficeMax mobile and web-based HR Recruiting applications.

Configured Jenkins and Appium to support continuous integration and automated mobile testing.

Conducted cost-benefit analysis comparing manual and automated testing for the OfficeMax web platform.

Identified, documented, and prioritized smoke and regression test cases for automation execution.

Performed performance testing using LoadRunner 11.5 and Performance Center for SAP ECC6, Portal, Java, .NET, and OMX web applications, simulating virtual users and validating business rules.

Upgraded ALM from QC 10.0 to 11 and from ALM 11.0 to 11.5, handling all site administration tasks including installation, restoration, and upgrades.

Authored QC VB workflows and utility scripts to streamline project administrative tasks and enhance framework capabilities.

Built and led cross-functional QA teams, established QA policies and best practices, and managed external vendors and deployment resources.

Defined and reported QA metrics to analyze test coverage, process efficiency, and continuous improvement opportunities.

Collaborated with business stakeholders to gather test requirements and ensure comprehensive system validation.

Acted as QA Lead—reviewing requirements, estimating testing effort, designing test plans and cases, executing tests, analyzing results, and delivering detailed reports to business stakeholders.

Facilitated daily standups, defect triage meetings, project tracking sessions, and executive-level progress updates.

Developed reusable function libraries (generic, reporting, app-specific) for QTP framework, enhancing maintainability.

Created VB utility scripts to optimize test automation and improve framework performance.

Presented SAP/E-Commerce automation solutions to senior and executive leadership.

Built a custom VBA reporting tool to track test development and execution metrics.

Managed a 12-member QA team, including 6 offshore team members based in Bangalore, India.

Redbox Inc. Oakbrook Terrace, IL June 2010-Oct 2011

Principal Quality Assurance Engineer E-Commerce Automation Testing Lead

Automated complex E-Commerce, client-based, and web applications (e.g., Rental Bundle, Web and Web Services) using QTP with descriptive programming.

Conducted backend data validation by connecting to databases via QTP using SQL queries and Windows Authentication.

Performed manual testing for the Redbox mobile app and initiated test automation using Perfecto Mobile.

Defined test strategy, authored test plans and scenarios, and created training and documentation for project onboarding.

Developed a custom test management tool using Excel VBA macros to streamline test tracking and reporting.

Wrote and executed complex SQL queries within QTP for data-driven validation.

Created Selenium automation scripts for Redbox’s online rental platform before transitioning efforts to QTP-based automation.

Led a team of 11 automation testers across multiple projects, overseeing task assignments and project deliverables.

Designed and implemented a reusable QTP automation framework for both web and client-based applications.

Contributed to web service testing initiatives using SOAP UI and UFT with Web Services add-in.

British Petroleum, Warrenville, IL Jan 2004-June 2010

Quality Assurance for SAP Test Automation Lead (Consultant)

Projects Involved (SAP and Maximo):

CW1 (Cassis Wave 1), CW2, GFT, R4, MSI (Malaysia and Singapore), ANZ (Australia & New Zealand), OW1 (Orchid Wave 1), OW2, BPRR (BP Rotterdam Refinery), E&P Backbone (Exploration and Procurement), PF M&S (Process Fitness Marketing and Supply), ASPEN, Nike-Fast Track, SAP HR, PFC, PR5, Alaska GoM (Gulf of Mexico), ARIS, ARCO Pump PASS and DJP (Dealer Jobber Portal).

Key Responsibilities:

Served as the primary point of contact for project teams during the initiation of new and enhancement projects.

Led regression test automation efforts for SAP R/3 (4.6C, 4.7 – ECC 6.0), SAP Portal, .NET, Java, C++, and web-based applications.

Designed and executed manual and automated testing for SAP modules, including SD/OTC, MM, BW, FICO, and HR.

Successfully tested the SAP QM module, covering quality planning, inspections, digital signatures, audit trails, and batch status management.

Configured QM Master Data, including Code Groups, Selected Sets, and Master Inspection Characteristics Inspection Plans.

Conducted e-commerce testing for Supplier Relationship Management (SRM) and Maximo (IBM Asset Tool), ensuring seamless work order creation, purchase orders, goods receipt, invoicing, and payments.

Conducted interface testing for directory status, data type verification, and data validation across SAP R/3 and portals.

Conducted proof of concept (POC) evaluations for Worksoft automation tools, presenting demos to leadership.

Automated manual test scripts for the Backbone Project using Worksoft.

Installed, configured, and implemented tools, including QTP, PC & LoadRunner.

Performed security testing to validate user roles, access levels, and system integrity.

Led automated functional, regression, and performance testing for BP applications using protocols such as HTTP, Web Services, SAP, XML, Win Socket, Java, and .NET.

Performed QCC site and project admin roles, including updating QC with VB workflow.

Conducted extensive testing of SAP processes, including SD (Inquiry, Quotation, Sales Order, Delivery, Billing), MM (Purchase Requisition, Quotation, Contracts, Purchase Orders, Goods Receipt, Invoice Verification), and FICO (Assets, GL Accounts, Internal Orders, Allocations, Projects, Joint Venture Accounting).

Managed defect tracking, updates to test cases, and offshore team coordination throughout the testing lifecycle.

Led SAP system changes during the detailed design phase, performing manual testing before automation.

Conducted mainframe application testing using QTP (Terminal Emulator Add-in).

Created comprehensive training materials with bus examples and exercises for end-user training before system go-live.

SAP Performance Tuning and Testing – Performance Center Administration:

Utilized LoadRunner 8.1/Performance Center (8.x and 9.x) to simulate virtual users and validate business rules and performance testing requirements for SAP R/3, SAP Portal, Java, .NET, and BP web-based applications.

Focused on validating system performance under load for upgraded SAP servers and web applications, establishing benchmarks for optimal performance.

Washington Mutual, Vernon Hills, IL Feb 2003-Dec 2003

Senior Quality Assurance Engineer

3Com Inc., Mt. Prospects, IL Aug 2000 – Oct 2002

Lead 2.5G and 3G (Wireless) Software Test Engineer

Lucent Technologies, Naperville, IL June 1997 – Aug 2000

Software Test Engineer and Software Developer

Westell Inc., Aurora, IL March 1995 – June 1999

Software Developer

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