Instructional Designer Design

Parul Sankalia

Lewisville, TX ***** 972-***-**** *****.********@*****.*** Website

Professional Summary

Experienced Instructional Design Leader with over 15 years of success in designing and implementing innovative training programs across diverse industries including automotive, insurance, retail, and customer service. Adept at building and leading high-performing teams, aligning learning strategies with business goals, and driving measurable improvements in performance and quality. Creative, adaptable, and results-oriented with a passion for learning and innovation. Skills

• Leadership & Strategy: People Management,

Performance Conversations, Business Review,

Project Management, Performance

Development Resources (QA Scorecard,

Instructional Design Standards & Process, Self-

Review Checklist)

• Instructional Design: Design & Development,

Evaluation Strategies, Blended Learning, Train-

the-Trainer Programs

• Communication: Strong Written & Verbal

Communication, Stakeholder Engagement,

Team Coaching

Tools & Technology

• eLearning: Articulate Storyline, Rise 360,

Captivate

• Video & Animation: Camtasia, Adobe After

Effects, Adobe Audition

• Design: Adobe InDesign, Illustrator,

Photoshop

• Productivity: MS Office Suite, Adobe PDF,

Salesforce, SharePoint, IN5

AI Tools & Technology

• Video Generation: Synthesia

• Voice over & Graphic: Articulate Text-to-

Speech and Text-to-Image AI, Adobe

Photoshop, Adobe Stock text to image,

• QA and Productivity: Azure Open AI and

ActivTrak

Education

• Master of Educational Technology Dec.

2010

• Bachelor of Educational May 2008

Accomplishments

• Improved team quality scores by 25% within 6 months through coaching and quality frameworks

• Saved cost equivalent to 6 FTEs through development of scalable training solutions

• Conceptualized and implemented evaluation strategies and LMS strategies to measure training effectiveness and monetize training delivered to clients

• Partnered with stakeholders to create a comprehensive career development program for sales teams Professional Experience

Manager, Learning & Development Solera Holdings Jan 2022 – Mar. 2025

• Team Performance Management:

o Led Instructional Design team in development of scalable training projects, improving quality by 25% o Mentored team members through regular one-on-ones and project-specific coaching o Established Instructional Design & Development Standards to ensure consistency o Instituted a self-review checklist and QA process that standardized deliverables and reduced rework by 30% o Developed and implemented QA metric to enhance training quality and reduce errors

• Project Management:

o Partnered with senior leadership to prioritize projects aligned with business objectives o Managed Instructional Design project pipeline through effective resources management o Created and rolled out project management via Salesforce to streamline operations o Delivered blended learning solutions using tools like Articulate, Synthesia, Adobe Suite, and others o Completed UAT for various project SCORMS in the LMS and managed content in the LMS o Designed and launched blended scenario-based customer service and product certification training programs Lead Design & Developer Rent-A-Center Sept. 2016 – Dec. 2021

• Managed full-cycle instructional design projects, from needs analysis to evaluation

• Developed and facilitated virtual instructor-led webinars and conferences

• Effectively communicated with stakeholders throughout the development and evaluation process

• Mentored junior designers, supporting their skill development and project success

• Spearheaded innovations to modernize and scale training delivery

• Implemented evaluation methods to assess ROI and training impact Senior Instructional Designer Exeter Finance Dec. 2015 to Sept. 2016

• Independently designed and implemented training programs with minimal supervision

• Co-led instructional design efforts for new HR system training initiative

• Created effective train-the-trainer resources for long-term knowledge transfer

• Delivered detailed design concepts and project plans for diverse training needs Senior Instructional Designer & Instructional Designer Accenture June. 2010 to Aug. 2015

• Promoted from Instructional Designer to Senior ID based on strong performance

• Created engaging storyboards, animations, and visual assets to meet learner needs

• Applied diverse instructional methodologies to address learner preferences and styles

• Collaborated with stakeholders across global teams to align learning with business goals

• Contributed to scheduling, reporting, risk assessment, and peer reviews for global learning initiatives

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