Administrative Assistant/Human Resources

Pam Brown

**** ***** *** *****, ******* FL ***** C: 813-***-**** **********@*****.***

SUMMARY

Self-driven, efficient and dedicated Administrative Assistant, bringing over 15 years of experience in a professional environment. Passionate about providing exceptional support to internal and external customers PROFESSIONAL SKILLS and APPLICATIONS

● Windows, MS Word, Excel, Power Point, Outlook

● Excellent verbal and written communication skills

● Strong interpersonal skills and ability to work with all levels of an organization

● Detail-oriented with ability to handle multiple tasks in efficient and timely manner

● Strategic thinker and quick problem solver

● Typing 45 WPM

CORE COMPETENCIES

● Administrative Assistant

● Email correspondence

● File management

● Calendar coordination

● Database entry/maintenance

● Spreadsheet creation

PROFESSIONAL EXPERIENCE

Questpro Consultants

Recruiting Account Manager (Part-time) February 2021 - Current Dallas, TX (Remote)

● Actively search for potential candidates using job boards, professional networks (LinkedIn), employee referrals, social media, and other relevant platforms

● Utilize Applicant Tracking Systems (ATS) to manage and filter candidate applications

● Develop and implement sourcing strategies to attract diverse talent pools

● Review resumes and cover letters to assess candidate qualifications against job requirements

● Conduct text/email screenings to pre-qualify candidates

● Maintain accurate candidate information in the ATS

● Extensive data entry of information into applicant/candidate/client profiles in Bullhorn Staffing Administrator October 2018 - February 2021 Dallas, TX (Remote)

● Create and maintain database of available candidates, including tearsheets and distribution list

● Prepare recruitment materials and post jobs to appropriate job boards and websites

● Source and recruit candidates by using databases and social media, specific to the insurance industry

● Screen candidate resumes and applications to determine skill level and qualification

● Coordinate calendars and schedule meetings between applicants and clients

● Create and send out mass email communications to both candidates and clients

● Maintain excel spreadsheets of active candidates based on skill set

● Organize and maintain candidate and client files electronically

● Act as a point of contact and build influential candidate relationships during the selection process Express Employment Professionals

Staffing Administrator July 2016 - July 2018 Tampa, FL August 2014 - November 2015 Mobile, AL

● Recruited candidates through posting ads to job boards and company website

● Created and maintained database of available candidates via distribution list

● Searched job boards for resumes matching clients’ requests, contacted active and passive candidates for available opportunities

● Utilized internal database of existing candidates to find most qualified candidates for submittal to clients

● Worked closely with all team members to ensure job orders were filled in a timely manner

● Coordinated calendars and scheduled interviews between clients and candidates

● Created and sent out mass email communications to both candidates and clients

● Organized and maintained candidate and client files electronically

● Followed up with clients to determine customer satisfaction and performance of associate Administrative Assistant June 2012 - August 2014 Mobile, AL

● Checked employment references on all associates interviewed

● Reported and tracked all workers’ compensation injuries for associates on assignment

● Entered new/potential employees in the E-verify system to verify eligibility of individuals to work in the United States

● Submitted insurance enrollment forms to insurance carrier for processing

● Ordered all marketing and promotional items for trade shows, client giveaways, etc. Express Employment Professionals at DRC Emergency Services, LLC Executive/Human Resources Assistant November 2011 - June 2012 Mobile, AL

● Requested and obtained approval on flights to issue travel authorizations (TA) to the travel agency, Springdale Travel

● Maintained an up-to-date TA log

● Made hotel reservations and requested and obtained approval to send credit card authorization

● Entered new employees in the ADP WorkForce Now program

● Entered new/potential employees in the E-verify system to verify eligibility of individuals to work in the United States

● Sent email reminders to all employees required to submit timesheets and collect timesheets during each pay period

● Enrolled employees in Blue Cross Blue Shield medical and dental plans

● Verified Blue Cross Blue Shield invoice is accurate

● Created sub invoices for debris contracts and updated billing summaries

● Maintained and updated business licenses for each state, city and county

● Maintained and updated certificates of insurance for each subcontractor

● Received and distributed mail

Wilson Human Capital Group; DBA WilsonHCG

Executive/Human Resources Administrator October 2010 - June 2011 Tampa, FL

● Served as Assistant to CEO, Human Resources Director and Operations Manager and other Sr. Management personnel

● Provided administrative support on various high-level projects

● Maintained office supply inventory by checking stock to determine inventory level; anticipated needed supplies; evaluated new office products; placed and expedited orders for supplies; verified receipt of supplies

● Greeted corporate visitors and potential investors, and coordinated visitation with appropriate personnel

● Managed company switchboard

● Expedited background checks and drug screens for new employees

● Opened accounts for workers’ compensation, State Unemployment Tax and State Income Tax when hiring employees in additional states

● Entered and maintained employee information in company payroll system

● Conducted research and compiled information for projects and reports

● Coordinated and prepared daily, weekly and monthly reports

● Coordinated and arranged meetings, prepared agendas, reserved and prepared facilities

● Organized and maintained file system, file correspondence and other records as needed EDUCATION

University of South Florida

Bachelor’s Degree in Business Management 2010 Tampa, FL AWARDS

Questpro - 2020 Employee of the Year

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