Customer Service A Team
Resume:
Sarah Korn
Grand Rapids, MI *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Personal Housekeeper
Hall Home-Wyoming, MI
December 2023 to January 2025
• Performed various housekeeping tasks such as dusting, vacuuming, mopping floors, and cleaning bathrooms to uphold high standards of cleanliness
• Assisted with laundry duties including washing, folding, ironing, and organizing clothes according to client preferences
• Coordinated grocery shopping and meal preparation based on dietary restrictions and personal preferences of clients
• Maintained inventory of household supplies and promptly restocked items when necessary to ensure smooth operations
• Developed strong relationships built on trust with clients through consistent delivery of high-quality service
Housekeeping
Super 8 Motels-Wyoming, MI
October 2022 to December 2023
• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
• Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
• Trained and mentored new housekeeping staff members on best practices for efficient cleaning techniques and customer service
Cashier/Cook
Chicken Coop-Grand Rapids, MI
September 2021 to August 2022
• Operated cash register efficiently, accurately processing customer transactions and providing excellent customer service
• Prepared and cooked food items according to standardized recipes, ensuring high quality and consistency
• Demonstrated strong communication skills by effectively interacting with customers to take their orders and address any concerns or special requests
• Maintained knowledge of current menu offerings including ingredients used in each dish for accurate information sharing with customers
Cashier/Cook
B & G Fish Fry-Grand Rapids, MI
June 2020 to August 2021
• Operated cash register efficiently, accurately processing customer transactions and providing excellent customer service
• Prepared and cooked food items according to standardized recipes, ensuring high quality and consistency
• Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular inventory counts
• Demonstrated strong communication skills by effectively interacting with customers to take their orders and address any concerns or special requests
• Suggested upselling opportunities to increase sales revenue by promoting additional menu items or specials
• Packed take-out orders accurately while ensuring that all necessary condiments or utensils were included as requested by the customer
Telemarketer
Infinity Home Improvement Inc-Wyoming, MI
July 2015 to April 2020
• Generated leads and secured sales through outbound telemarketing calls
• Built strong relationships with customers, addressing their needs and providing product information to drive sales
• Implemented strategies to overcome objections and handle customer concerns, resulting in increased conversion rates
• Maintained accurate records of all calls made, including details of conversations and outcomes Education
Omega in General Studies
Wyoming, MI
January 2001 to May 2001
Skills
• Customer service (6 years)
• Organizational skills
• Cleaning (3 years)
• Time management
• Restaurant experience (2 years)
Certifications and Licenses
Driver's License
April 2024 to January 2028
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