Food Service Customer

Angel Bertram

**** ********* **

Fayetteville, NC 28311

919-***-**** ************@*****.***

SUMMARY

Energetic, friendly, and warm representative with 10+ years experience in customer service ranging from retail to food service to hospitality. Proficient in upselling, gentle and positive guidance, and organizing effective routines.

EDUCATION

Caldwell Community College and Technical Institute, Boone, NC (Online) 2021-

Early Childhood Associate

RELEVANT EXPERIENCE

Self Employed, Raleigh & Fayetteville, NC, 2019-2025

Handled customer inquiries, complaints, and support requests in person, over the phone, and via chat/email.

Worked in retail, food service, and hospitality where I resolved customer issues efficiently.

Interpersonal communication, de-escalation, and active listening.

Typing speed, multitasking between calls and systems.

Angel Bertram Page Two

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