Software Developer Systems Analyst

LISA D. KEETON

904-***-**** • Jacksonville, FL • *************@*****.***

HIGHLIGHTS

Detail-oriented and highly motivated professional with an active Security Clearance and CompTIA Security+ certification, possessing a strong understanding of network security, risk management, and system vulnerabilities. A quick learner, effective problem-solver, strong communicator with a proven ability to adapt to new technologies and processes. Eager to apply technical knowledge with a demonstrated commitment to continuous learning and professional growth, with a strong work ethic and dedication to mission success. RECENT EXPERIENCE

A. HAROLD AND ASSOCIATES, LLC, JACKSONVILLE, FL 2018-2024 Software Developer

Software Development & System Reliability

• Developed software packages for new code and patches, ensuring the timely resolution of reported issues.

• Improved system reliability by addressing critical bugs and enhancing functionality. Project Management & Team Leadership

• Led project teams by tracking progress, coordinating client updates, and maintaining transparency throughout the contract lifecycle.

• Fostered trust and collaboration between stakeholders, ensuring smooth project execution. Full Software Development Lifecycle (SDLC)

• Engaged in all phases of the SDLC, including development, testing, debugging, and documentation.

• Contributed to delivering high-quality software that met performance and reliability standards. Database Design & Maintenance

• Designed and maintained SQL Server databases, ensuring data integrity and optimal storage.

• Enhanced system performance through effective database management and optimization. Data Analysis & Reporting

• Conducted data analysis, including logic validation and balance verification, to identify areas for improvement.

• Provided detailed reports to management, supporting data-driven decision-making. Operational Efficiency & Project Success

• Leveraged technical expertise to drive operational efficiency and contribute to the overall success of the project and company.

COMMUNITY FIRST CREDIT UNION OF FLORIDA (C1CUFL), JACKSONVILLE, FL 2006-2016 Senior Software Developer and Systems Analyst

Programming System Enhancement

• Improved development and efficiency of programming systems on the Symitar Credit Union platform.

• Ensured robust coding, testing, and documentation processes to maintain high product standards. Report Conversion & Data Accessibility

• Led the conversion of reports and processes from SharePoint to Advanced Reporting for Credit Unions (ARCU).

• Streamlined reporting capabilities, enhancing data accessibility and supporting better decision-making. SharePoint Portal Development & Collaboration

• Developed and maintained the SharePoint portal, optimizing team collaboration and communication.

• Coordinated projects to align with departmental goals and business requirements, driving consistent progress. Custom Reporting & Data Integration

• Consulted with clients and analysts to define clear objectives for custom report development.

• Delivered SSIS packages that seamlessly integrated data, improving product quality and operational efficiency. Software Development Lifecycle (SDLC) Management

• Managed the full SDLC, ensuring timely project completion and maintaining high product standards.

• Directly contributed to enhanced product offerings and improved financial performance for the company. COMPUTER SCIENCE CORPORATION(CSC)/INFORMATION NETWORK SYSTEM(INS) 2002-2006 Webmaster and Software Developer

Web Application Design & Development

• Designed, developed, and maintained both Intranet and Internet web applications for the Naval Hospital in Jacksonville, FL.

• Utilized technologies such as ASP, ASP.NET, DHTML, Java, SQL, and Visual Studio .NET to create dynamic and efficient platforms.

Website Design & Maintenance

• Managed the entire website design process, including layout, graphic creation, and ongoing site maintenance.

• Ensured websites were visually appealing, user-friendly, and functional to meet operational needs. Windows Application Development

• Developed Windows applications using VB.NET to support hospital operations and enhance functionality.

• Delivered high-quality solutions by overseeing the complete software development lifecycle. Software Development Lifecycle (SDLC) Management

• Oversaw the SDLC for web application projects, ensuring timely delivery and quality assurance.

• Maintained high standards in software development, contributing to the success of web and Windows applications.

Operational Efficiency & Organizational Success

• Designed and developed critical programs that enhanced operational efficiency and provided valuable solutions.

• Contributed to the organization’s success, supporting the company’s growth and profitability. EMPLOYMENT HISTORY

• 2018 – 2024 Programmer - A. Harold and Associates, LLC

• 2006 – 2016 Senior Programmer – Community First Credit of Florida (C1CUFL)

• 2004 – 2005 Webmaster – Information Network System (Contracted by the Naval Hospital Jacksonville, FL)

• 2002 – 2004 Principal Systems Analyst – Computer Science Corporation (Contracted by the Naval Hospital Jacksonville, FL)

• 1998 – 2001 Technical Consultant - McKesson HBOC Corporation

• 1995 – 1998 Implementation Specialist; Development Software Configuration Mgmt. Specialist - Science Applications International Corporation (SAIC)

• 1993 – 1995 Computer Programmer – Advanced Marketing System (AMS)

• 1992 – 1993 Computer Services Clerk – American College of Education (ACE)

• 1990 – 1992 Computer Operator - Trans/Pacific Restaurants

• 1989 – 1990 Project Secretary; Configuration Management Assistant – Ultrasystems

• 1984 – 1987 Radio Communication Analysis Specialist - U.S. Air Force CERTIFICATIONS AND TECHNICAL SKILLS

• CompTIA Security+

• Security Clearance

• Programming Languages: C#, Java, VB.NET, JavaScript, VBScript, T-SQL, MUMPS

• Development Tools & Frameworks: Visual Studio 2022, Report Builder 15.0, SQL Script, Symitar (Advanced Reporting for Credit Unions)

• Databases & Data Management: MS SQL Server 2022, MS Access, SQL Server Integration Services (SSIS), CACHE

• Operating Systems: Windows 11

• Software & Applications: MS Office 20

EDUCATION

SAN DIEGO STATE UNIVERSITY, San Diego, CA 1993

B.S., Information Systems

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