Talent Acquisition Principal Consultant
Resume:
AMY HAFENSTEINER
Global Talent Leader Boston-based
EXPERIENCE
RECRUITING GENIUS LLC SEPTEMBER 2024 – Present
Founder & Principal Consultant
Provide strategic and operational talent acquisition consulting to startups and mid-sized companies on a fractional basis. Serve as an interim TA leader or project-based partner to improve recruitment effectiveness, scale hiring, and align talent strategies with business goals.
• Talent Strategy & Workforce Planning: Partner with executive leadership and HR teams to design scalable recruiting strategies.
• TA Function Audit & Optimization: Evaluate and revamp existing TA processes, tools, and team structures to improve efficiency, reduce time-to-fill, and enhance candidate experience.
• Technology & Systems: Lead ATS implementation and optimization projects (e.g., Greenhouse), configure workflows, and ensure data integrity for reporting and compliance.
• Hiring Process & Enablement: Design and implement structured interview frameworks, recruiter playbooks, and hiring manager training focused on inclusive, compliant, and effective hiring practices.
• Employer Branding: Collaborate with marketing and internal stakeholders to develop compelling employer brand messaging, improve career site content, and drive candidate engagement.
• Team Development & Coaching: Mentor recruiters and TA managers, provide hands-on support for high-priority searches, and embed sustainable best practices within existing teams.
• Recruiting Execution (as needed): Directly support sourcing, candidate outreach, and full-cycle recruiting for critical or executive roles during high-growth periods or team transitions.
• People Operations: Collaborate across business groups and company leadership to improve efficiencies in employee experience, onboarding and other as needed. Client Highlight: 3PlayMedia February 2025 – Present
• Project focused on TA Function Audit & Supported Greenhouse ATS optimization, created custom scorecards, and trained 20+ hiring managers on interview best practices.
• Deployed Massachusetts Workforce Training Grant in partnership with the Chief People Officer to train 30+ employees in the areas of Leadership, Artificial Intelligence, and the Predictive Index.
• Supported the Chief Technology officer in taking over hiring, training hiring managers and interview team members, revising End to End recruiting processes, and filling hard-to-fill roles quickly.
• Designed and rolled out a new interview process, reducing time-to-offer by 25%.
• Project Managed an office move with the Chief Legal Officer focusing on Employee needs and communication, vendor management, communication with property management, and employee engagement events to promote new space.
TRIUMVIRATE ENVIRONMENTAL INC. MAY 2023 – JUNE 2024 Triumvirate (TEI) is a 1300-person organization growing 20% annually. TEI provides premier Environmental, Health, and Safety (EHS) Services to leading Life Science, Industrial, Educational, and Healthcare institutions.
HEAD OF TALENT ACQUISITION
● Reported directly to the President of TEI (peer to the VP of Human Resources), leading a team of 15 Talent Acquisition and Talent Attraction team members. Skills
Innovative, process-
oriented, solution-minded
Global Recruiting People and
Function Leader (US,
Europe, LATAM, APAC).
Tech-focused, scalable,
automated, cost-effective
E2E Process Implementation
Enterprise-wide headcount
growth aligned with DEIB
and branding efforts.
Vendor Contract
Management and
Negotiation.
HRIS Systems assessment,
selection,
and implementation.
Non-exempt to Technical,
Clinical, Executive
Recruiting
Organization-wide
Interview/Onboarding Training
Systems
HRIS: Workday, Namely,
ADP
ATS: WorkDay, Greenhouse,
Taleo, IBM
CRM: Avature, Smashfly
Compliance: EEOC,
OFCCP, GDPR
Industry Expertise:
Board Member at TALK
(TA Leadership Keynote)
Contact:
********@*****.***
Education
Northeastern University
Bachelor of Arts, Journalism
(Comm minor)
Activities: Scholarship
athlete and two-year
Captain of Northeastern
University Division 1
XC/Track & Field
● Led company-wide headcount forecasting in collaboration with the President and COO.
● Prepared TEI for scale by restructuring TA team to three focus areas: Corporate Hiring, Early Career Hiring, and TA Operations.
● Developed and delivered enterprise-wide interview training to hiring leaders, HR/TA team members, and interview teams on effective, OFCCP/EEOC compliant techniques for exempt positions in consulting, sales, product engineering, safety compliance, and corporate functions. A significant number of hires are on non-exempt, safety-sensitive roles as client-site workers, drivers, and field technicians.
● Reorganized business meetings with executives, local General Managers, key hiring managers, and TA Managers for effective, strategic Talent Management.
● Developed TA Managers to collaboratively design and implement End-to-End recruiting processes to scale and deliver against hiring needs, and ensure recruiting practices and policies attract, retain, and promote a diverse, equitable and inclusive workforce.
● TA Team hired 438 people in 2023 and received several “WOW” awards for highly impactful business results.
● Developed an internal hiring process focused on employees, their development, succession planning, and retention.
● Received additional business on client sites by reducing contingent workforce needs.
● Developed Vendor Relationships with Greenhouse, LinkedIn, Indeed, Handshake, and Circaworks and delegate operations management to TA Operations Manager.
● Utilized analytical skills and strong business acumen to improve the effectiveness of all Talent Acquisition programs, including University Recruitment and Veteran Recruitment.
● Owned the Employer Value Proposition (EVP) and Recruitment branding by partnering with Marketing implement attraction strategies focused on diverse outreach, early career hiring, and a veteran’s hiring strategy.
BRIGHTCOVE AUGUST 2021 – OCTOBER 2022
Brightcove is the world’s most trusted streaming technology company in the world. HEAD OF TALENT ACQUISITION
● Reported to the Chief People Officer and partnered closely with the VP of Talent to determine Headcount Forecasting in collaboration with Finance. Led, motivated, and supported the global, 23- person HR team with the VP, Talent to while Brightcove replaced the Chief People Officer.
● Partnered with Executive team on key VP and SVP positions and hiring. Partnered with our senior leaders and HRBP's on Workforce Planning and our overall recruiting strategy given the current and long-term business strategy.
● Managed and engaged a globally distributed team of 12. Direct reports included 3 people leaders
(Director of HR Operations and two Senior Managers of Talent Acquisition), Recruiters, and Coordinators. This included performance management.
● Designed our Recruiting Capacity Model, managed Recruiter Workload, managed Recruiting Metrics in Greenhouse and LI Recruiter, and Talent Attraction in the market.
● Built out an automated, End-to-End process for Talent Acquisition to bring clarity, visibility, and accountability to the hiring process at Brightcove.
● Restructured Talent Acquisition and absorbed HR Operations team. QUANTERIX OCTOBER 2019 – AUGUST 2021
Quanterix is a life sciences company that develops and markets an ultra-sensitive digital immunoassay platform. It offers a biomarker detection system, antibodies and ELISA kits, a bead-based immunoassay platform and homebrew assays.
ASSOCIATE DIRECTOR, TALENT ACQUISITION (GLOBAL HEAD OF TA)
● Established, executed, and managed a scalable, Global Talent Acquisition function focused on candidate experience and stakeholder satisfaction. Reported to the CHRO.
● Transformed a small, under-resourced, agency-heavy recruiting 2-person function into a 10-person team of TA professionals with a significant (~$500-800k) savings driving headcount growth from a 180 person to a 430+ organization in 16 months.
● Implemented recruitment branding initiatives by establishing vendor relationships LinkedIn, Glassdoor, The Muse, Indeed, and Comparably. These efforts increased applications by 400% via Greenhouse ATS data.
● Partnered with Finance, HR, and Compensation to build a process around workforce planning that implemented a transparent REQ approval process.
● Successfully led TA to fill an influx of new headcount REQs due to Covid response or AOP (60-100 positions at a time). Positions spread across the US, Europe, and Asia.
● Personally hired 100+ people globally in 2020 including all VP and below roles as player-coach. Trained employees on recruiting process, interview training, and DEI.
● Empowered TA Managers to take leadership role with recruiters and business leaders. STAPLES MARCH 2019 - OCTOBER 2019
MANAGER, TALENT ACQUISITION (GLOBAL HEAD OF SOURCING)
● Led a dynamic team of 9 sourcing team members world-class strategic thinking, using market intelligence leveraging tools like LinkedIn Recruiter, Indeed for Hiring, CEB Talent Neuron and consultation internally to all stakeholders.
● Built the automated function from the ground up by establishing an automated workflow within the CRM, Smashfly, and the ATS, Taleo, allowing for visibility and accountability in the function. ATHENAHEALTH MAY 2018 – MARCH 2019
RECRUITING MANAGER, TALENT ACQUISITION
● Built out recruitment of executive or highly niche roles, 40% building out end-to end process improvements, 20% coaching and mentoring others.
● Developed and led training of all athenahealth employees on behavior-based interviewing tied to Korn Ferry Success Profiles aligned with that role.
● Successfully partnered with hiring managers and HRBPs to identify ideal candidate profiles and hiring to fit athenahealth’s culture and business needs.
PHILIPS HEALTHCARE JUNE 2013 – MAY 2018
TALENT ACQUISITION CONSULTANT
● Managed full lifecycle recruiting for Product and Program Management, Software Engineering, Clinical Research, Marketing, and Quality and Regulatory roles.
● Selected for a high-profile 3-month International Assignment at Philips High Tech Campus in The Netherlands. Earned Philips Eager-to-Win award for outstanding outcomes, results and TA transformations that will improve global initiatives.
● 2016 Training Lead for all Talent Acquisition Consultants working in the US.
● Subject matter expertise with Avature, global CRM tool, LinkedIn Recruiter, LEAN certified. ALKU (ACCOUNT MANAGER / PLACEMENT CONSULTANT NOV 2012 – JULY 2013 WINTER WYMAN (CONSULTANT, SW TECHNOLOGY) NOV 2010 – NOV 2012 J. ROBERT SCOTT (EXECUTIVE SEARCH ASSISTANT MAY 2010 – SEPT 2010 ESPN (PROGRAMMING CONTENT ASSOCIATE II) JUNE 2007 – MAY 2010
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